3 words can describe my experience - perfect connection worldwide. I have been using for a while and experienced in Europe, Middle East and Asia. High speed Connection without interuption. Thank you S... See more
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I used Simfinity recently and I’m very happy about this experience. The website is very user-friendly. Activation and topping up the plan was very easy. The connection was super smooth. Definitely goi... See more
Company replied
I initially used another travel eSIM during my trip to the US, but the connection was unstable, and the internet speed was mediocre. That's when I switched to Simfinity, and wow, what a difference!... See more
No reception in Machu Picchu région, good in Cusco. No reception in Ausangate region either. Simfinity is using only Movistar network in Peru. Claro network is superior and working in Machu Picchu r... See more
Company replied
Company details
Written by the company
At Simfinity, we believe in keeping you connected wherever your adventures take you. Our eSIM technology offers an easy, digital solution to staying online while traveling, without the hassle of physical SIM cards or expensive roaming fees. With our affordable plans starting at just $3 for 1GB of data, you can enjoy seamless connectivity across multiple countries. Why Travelers Choose Simfinity: Instant eSIM activation without the need for a physical SIM card Affordable, transparent pricing starting at just $3 Coverage across a wide range of countries for worry-free data roaming No hidden fees or long-term contracts Quick and responsive customer support Join the growing number of travelers who trust Simfinity to provide reliable, affordable, and easy-to-use eSIM solutions. Stay connected—anytime, anywhere!
Contact info
651 N Broad St, Suite 201, , 19709, Middletown, United States
- support@simfinity.ai
- simfinity.ai
4.3
Excellent
43 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I used simfinity esim+ more country of…
I used simfinity esim+ more country of Europe. It tooo much usefull. But, when Iretured my country I turned off it. When I need activated it again I must by new item.
31 December 2025
Work great no issues
27 December 2025
Best team ever
Best e SIM company for me. Already tried others, but Simfinity team make it different, thank you
30 November 2025
Reply from Simfinity
Thanks for the great review! We’re happy to hear you were satisfied. Your feedback motivates our team to keep improving.
Reply from Simfinity
Thank you for the lovely feedback! We’re glad everything went smoothly. If you ever need anything, we’re always here to help.
This company is trash!
20 October 2025
Reply from Simfinity
Hi ,
We always do our best to support our customers.
In your case, we provided multiple complimentary data transfers as a goodwill gesture.
Your current request, however, is technically impossible for any operator, as data cannot be moved between activated eSIM profiles.
We also requested the required device screenshot several times to verify the issue, but did not receive it.
We remain ready to assist you as soon as we receive the necessary information and communication remains respectful.
bad service
Hi SimInfinity Team,
I’m experiencing major problems with the eSIM I purchased from you. The connection is unstable and frequently drops in multiple locations. The data speeds are very slow and the overall quality is poor.
The bigger issue is that the data usage shown on your website is incorrect. I only use this phone for one purpose, and I have my own phone’s usage records as proof. I do not use Wi-Fi at all — only your eSIM. Right now, your system shows that I have only 168 MB remaining out of 1024 MB, which is not accurate according to my device.
It appears that your system is overcounting data usage, which would be misleading and potentially illegal. I need this issue investigated and corrected immediately, and I expect my full data balance to be restored.
If this is not resolved promptly, I will file a formal complaint with consumer protection agencies and payment processors.
Please confirm that you’ve received this and are addressing it.
Thank you,
2 November 2025
Reply from Simfinity
Hi,
Thank you for your feedback — we take service quality and data accuracy very seriously.
We always encourage customers to contact our support team first so we can solve issues quickly. In this case, we did not receive any support request from you before this review, but as soon as we saw it, we contacted you directly by email and asked for:
1.Screenshot of your device’s mobile data usage
2.Device model
3.Location where the issues occurred
This information is required to verify usage records and make adjustments if needed.
We haven’t yet received a reply or the requested details from you.
✅ As soon as you provide this information, we will complete the investigation and correct your data balance if we find discrepancies.
💬 Please contact us anytime at support@simfinity.ai
— we are happy to assist and resolve this for you.
Customer service and transparency are our priorities.
Best regards,
Simfinity Support Team
I realy enjoyed high speed internet in…
I realy enjoyed high speed internet in Europe and stayed always connected. Thanks again for the great service provided.
21 October 2025
Very easy and quick to set up
Very easy and quick to set up. There are multiple internet data options to choose from, catering to every need. Highly recommended!
23 September 2025
Unprompted review
It does what it discribe I had my esim…
It does what it discribe I had my esim and activation with in minutes!! I test the data and internet works good! Now lets see If the data is valid for ever!
1 August 2025
Unprompted review
Thanks Jessica for Step by Step…
Thanks Jessica for Step by Step clarification
21 July 2025
Unprompted review
Customer service
The consultant (customer service) assistance was so helpful, much appreciated!
14 July 2025
Unprompted review
No reception in Machu Picchu région
No reception in Machu Picchu région, good in Cusco. No reception in Ausangate region either. Simfinity is using only Movistar network in Peru. Claro network is superior and working in Machu Picchu region, for Ausangate you are better with Bitel network.
24 June 2025
Reply from Simfinity
Thank you for your feedback.
Please note that we are a digital eSIM service provider and not a hotel or physical operator in any specific location. Connectivity in remote regions like Machu Picchu can sometimes be limited due to the coverage provided by local mobile networks, which is unfortunately beyond our direct control.
However, we’re glad to hear the connection worked well in Cusco. If you ever have issues or questions, feel free to contact our support team — we’re always happy to help or suggest the best plans for your travel route.
Safe travels!
— The Simfinity Team
I appreciate their help greatly when I…
I appreciate their help greatly when I was in United States! Thanks for prompt responds.
5 July 2025
Unprompted review
Excellent customer service👍👍👍
28 April 2025
Unprompted review
Reply from Simfinity
Thank you so much for your kind words! We’re happy to hear you had a great experience with our customer service. Your satisfaction means a lot to us, and we’re always here if you need anything on your next trip.
Reply from Simfinity
Thank you so much! We appreciate your review. 😊 We're glad you enjoyed our service! If you have any questions or suggestions, we're always happy to help. 🚀
Reply from Simfinity
Thank you so much! We appreciate your review.
Fastest Company To Help!
The fastest Company that i have ever seen the workers are so nice and helpful
25 December 2024
Unprompted review
Reply from Simfinity
Thank you so much! We're glad you enjoyed our service! If you have any questions or suggestions, we're always happy to help. 🚀
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