WhatsMode Reviews 

This Company will not return your requests for shipping updates. If you paid through PayPal the Company is required to provide shipping updates. I can not locate a Customer Service number. Their only way to communicate is via email. I’ve included my Confirmation number in the emails specifically requesting the shipping details and have received no response. I indicated that I’d like to receive text and email notifications of the shipping but have not received anything. I’ve waited 18 days since I ordered and would have been patient had I received a response from them. However after seeing these reviews and the many BBB complaints I decided to notify PayPal to have them begin the process of getting my money back. Don’t order from this Company. WhatsMode is a fraud.

This company is a fraud, I ordered boots in January 2019. They took my Money and never sent my boots. I've contacted California's Attorney generals office to report these people...I emailed them and all I got was a order number.. they are Liars and a FRAUD

Purchased online using PayPal.
Item took a little bit to arrive but was kept informed as to when they should arrive. So wasn't worried.

I am only leaving 1 star because it was required to leave a review. This company is horrible. They relate no correspondence regarding your shipment. Their responses to emails are obviously standard replies to any issue you are having. My order was place over a month and a half ago and I have yet to receive anything stating it has been shipped. Do not order from this company!!!!

I have to say I have been experiencing exactly what everyone else has been, this company is a joke and a scam, I have emailed customer service about every other day for almost 2 months now and I get the exact same response, a computer generated reply saying some things are out of their control and they are working to improve their customer service, what a joke, still no tracking information as I have requested about 50 times already, I still have not received the boots that I ordered or any status of the order, STAY AWAY from this company !! They have no problem taking your money immediately but cant deliver anything on their end. I have filed a report this morning to the BBB like all the other poor folks that got scammed like myself !! I REPEAT, STAY AWAY from this place !!!

What you order is NOT what you will get IF you get it. Good luck getting a refund on never shipped items. Fraudulent practices run amuck. Facebook promotes these scammers all over member's timelines.

I gave it one star because there is nothing lower!
I ordered a phone case for my grand daughter a month ago and have heard nothing else from them. I can't get an answer from customer service.
I think they are a scam company. I am disputing the charge to my card.

I ordered boots in January and I still have not received them probably the same boots everyone else is discussing in these reviews. I contacted the company they did not respond. Thank God I have American Express to back me up and refund my money. Do not I repeat do not order from this company! I should have read the reviews first so it's my own fault but I will never ever ever ever order from this horrific company! They will be out of business soon. I am reporting them to BBB I suggest that everyone who has issues, which seems to be many, report this fraudulent company so they are put out of business. I've never experienced such disappointment in dealing with a company. Their customer service is terrible their products are terrible the reviews that are good are probably people that work there because there's no way anyone can say anything good about this company. The reviews that are written that give them five stars are false!

Products not as portrayed in their pictures.....the product they display on their web looks great but when you get the actual product and in this boots, they look nothing like what is pictured. the boots i ordered are shown as leather and look beautiful, what i got was a cheap vinyl that looks like they cost $5. will never buy from them again.

They are quick to take your money but don't send the goods. STAY AWAY FROM THIS SITE!!!! I am having trouble getting my money back.

WhatsMode had no issue charging me, After close to a month My merchandise never shipped. When contacting the horrible customer service they claimed I had been refunded it could take 5-10 business days. The refund never happened. Customer service wont even acknowledge me now to discuss my refund. Scam company, stay away!!!

Oh dear , well ! You live and learn , I never normally buy from these sites but the cowboy boots looked fab , they ARE NOT fab , they are not what they purport them to be in their advertisement ( I'm sure there is a law against this) rip off ! Took ages to come , won't EVER buy from these jokers again !

I purchased my dress online.the purchasing process was easy.I repurchased from whatsmode as I trusted the sizing.I love the dress and it fits me well. I was disappointed to discover several other boutiques had the same dress for a cheaper price.I would purchase from whatsmode again,but I will be comparing prices first.

The dress was perfect to size. The size chart is correct so be sure to take your measurements and go by the size chart. The material of the dress is a great quality. I would shop here again. I live in the US and it took about a week. Customer service was great!

I ordered Boots on January 11th and still no boots. I email them and they said up to 4 weeks for delivery. Company is full of thieves. Wish I also read the reviews first. If you are questioning ordering from this company DON'T DO IT!

I ordered boots on 1/21/19. I keep emailing requesting a refund (they took my money that day) but keep getting emails saying they are sorry and they are escalating my issue. What a joke. Well that was a lesson I paid for in hard cash. I'm reporting them to Facebook for false advertising as that is where their add popped up and I ordered.

I too, waited a month with still no boots, I contacted them and they said the boots were out of stock, but that they'd be back in stock in another week and that they'd send them right away. I told them I no longer wanted the boots as I had already waited sooo long and they said that they'd give me a store credit which is not what I want as I will take my business elsewhere. I have yet to hear back from them. Very disappointed!

I ordered from this company and didn’t do my homework on them. They took my money and I have yet to receive my order from over a month ago. I also keep emailing them only to get a stupid email back stating they will contact customer service and get my order on it’s way. Ha! Horrible horrible! What a scam!

WhatsMode?? I am STILL waiting on my order? I've never waited this long on an order.Ever!Is anone else waited 2 months or never received their order from WhatsMode?? Just wondering? TY

When I made my purchase on the website I received and email confirming the order but no following email with the tracking information. I contacted them I was surprised to have received amazing customer service, my email were replied to promptly by a sincere staff member who resolved all my issues and even sent me a free free item with my dress. Delivery was fast and the item were great. Would recommend to those looking to buy from whatsmode.