About £100 less than my Buckinghamshire based independant chain of builders' merchants, electrical and plumbing supplies (G&S) and told the same shower tray was out of stock. Westside delivered... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The fact I could speak to a real person There was an error in the dimensions online and they weee able to rectify for me immediately and said they’d report this back to be changed. This would have... See more
Company replied
We’ve previously used Westside for another renovation and were delighted by their prices and service. They continued their great performance this time around, I’m pleased to say. Special thanks to Gav... See more
Company replied
High quality product supplied by high quality suppliers. Very prompt response and despatch. These people are excellent as I received these taps 2 days before forecast date. Will definitely use again... See more
Company replied
Company details
About Westside Bathrooms
Written by the company
Westside Bathrooms, launched in 2019, draws on over 40 years of industry experience from our founding family business established in 1982. Our online platform extends our reach, providing customers across the UK with competitive prices on high-quality bathroom products from top manufacturers. Whether you're upgrading part of your bathroom or designing a new one, we supply everything from radiators and taps to shower doors and basins. Trust Westside Bathrooms for all your bathroom needs, backed by decades of expertise.
Shop Showers Shop Wetrooms Shop Radiators Shop Vanity Units Shop Shower Trays Shop Toilets & Basins
Contact info
Westside Bathrooms, Office 2.20, Telegraph House Business Centre, 80 Cleethorpe Road, DN31 3EH, Grimsby, United Kingdom
- 01472 266100
- info@westsidebathrooms.co.uk
- westsidebathrooms.co.uk
4.7
Excellent
308 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Westside Bathrooms
Thank you for the fantastic review! We're thrilled to hear your installer found it easy to install. Enjoy your new shower! - The Westside Bathrooms Team
I found exactly what I was after on the…
I found exactly what I was after on the website, which was easy to use. One of the items was no longer made, but the assistant on the phone was polite and quickly found a suitable equivalent, immediately reimbursing the difference.
2 July 2025
Reply from Westside Bathrooms
Thank you for your fantastic review! We're so pleased to hear that you found our website easy to use and that our team was able to assist you quickly and efficiently. While it's unfortunate that one of the items was no longer available, we're glad we could find a suitable alternative for you and ensure the process was seamless.
Your kind words about our team's politeness and prompt service mean a lot to us. If there's anything else we can help you with in the future, please don't hesitate to get in touch.
Thank you for choosing us!
Best regards,
The Westside Bathrooms Team
Our plumber has now installed the…
Our plumber has now installed the Aqualisa shower unit we purchased from you so closing what has been an excellent service from you. Your member of staff was excellent in every way. After i had explained what I needed she found what I was seeking and also recommended additions which have made things better that we had both expected. Thank You All.
25 June 2025
Reply from Westside Bathrooms
Thank you so much for your glowing review! We're thrilled to hear that your Aqualisa shower unit is now installed and that you're happy with the entire experience. It's wonderful to know that our team member was able to assist you in finding exactly what you needed and even suggest additions that exceeded your expectations. Providing excellent service is what we strive for, and your kind words mean the world to us.
Thank you for choosing us, and we hope you enjoy your new shower! If there's anything else we can help with in the future, don't hesitate to reach out.
Best regards,
The Westside Bathrooms Team
Reply from Westside Bathrooms
Many thanks for taking the time to write a review,
Kind Regards,
The team at Westside Bathrooms
Great service
Great service, quick delivery and great products and prices. Would recommend.
25 June 2025
Reply from Westside Bathrooms
Thank you so much for your fantastic five-star review! We're thrilled to hear you enjoyed our service, quick delivery, and found our products and prices to your liking. Your recommendation means the world to us.
From all of us at Westside Bathrooms, thank you for choosing us – we look forward to serving you again!
Quick delivery rang to inform when…
Quick delivery rang to inform when delivery would be made. Arrived safely not fitted yet but looks good.
26 June 2025
Reply from Westside Bathrooms
Thank you so much for your 5-star review! We're thrilled to hear that your delivery was quick and that our team kept you informed every step of the way. We're glad the item arrived safely and that you're happy with how it looks. We are sure it will look even better when fitted.
Kind Regards,
The Westside Bathrooms Team
All good
Competitive price for tap we wanted. Delivery on time. Item in perfect condition. Strangely not giving 5 stars as we had no issues and other reviews state problems with CS after goods were faulty etc but can’t comment on that as ours is perfect !
30 June 2025
Reply from Westside Bathrooms
Thank you for your review and for highlighting our competitive pricing, timely delivery, and the perfect condition of your order. We’re so pleased to hear that everything met your expectations!
We understand your hesitation in awarding five stars, but we’d like to reassure you that our Customer Services team is dedicated to providing exceptional support. In fact, over the last six years of trading, we’ve only received one negative review regarding a faulty product. This is a testament to the quality of our products and the care we take with every order.
Additionally, we’re proud to have received many positive reviews praising our Customer Services team for their excellent work in promptly and efficiently resolving any rare issues that do arise. Should there ever be a problem, you can rest assured that it will be handled quickly and without any quarreling.
Thank you again for your feedback, and we look forward to serving you again in the future!
Best regards,
The Team at Westside Bathrooms
Prompt efficient and value
27 June 2025
Reply from Westside Bathrooms
Thank you so much for your fantastic review! We're thrilled to hear you found our service prompt, efficient, and valuable. Your kind words mean a lot to us, and we look forward to serving you again in the future!
Excellent customer service
Excellent customer service. Very competitively priced goods. Can highly recommend.
20 June 2025
Reply from Westside Bathrooms
Thank you so much for your glowing review! We're thrilled to hear that you found our customer service excellent and our products competitively priced. Your recommendation means the world to us, and we're so glad we could provide you with a positive experience.
Kind Regards,
The Team at Westside Bathrooms
All good
All good. The transaction was smooth and the product looks of good quality. The price was competitive too. The only minor negative was delivery cost. Many companies offer free delivery costs for products similarly priced.
18 June 2025
Reply from Westside Bathrooms
Thank you for your feedback! We're thrilled to hear that you were happy with the smooth transaction, the quality of the product, and our competitive pricing.
Regarding the delivery cost, we completely understand your perspective. As a company, we strive to offer the best value for money, and one way we achieve this is by keeping our product prices as competitive as possible. To do so, we apply a small delivery charge rather than building those costs into the price of each item. This approach ensures that our customers, especially those purchasing multiple items, benefit from fair and transparent pricing without overpaying.
We truly appreciate your understanding and your support, and we hope to serve you again soon! If you have any further thoughts or suggestions, we’d love to hear them.
Does what it says on the can!
Easy order process. Delivered on time. Does what it says on the can!
24 June 2025
Reply from Westside Bathrooms
Thank you for your five-star review! We're glad everything was easy and on time.
Kind Regards,
The Westside Bathrooms Team
You get exactly what you ordered at a…
You get exactly what you ordered at a good price, would highly recommend. Richard in Kent.
20 June 2025
Reply from Westside Bathrooms
Thank you for your five-star review! We’re delighted to hear you’re happy with your order and our pricing. Your recommendation means so much to us, and we look forward to serving you again in the future!
Best regards,
The Westside Bathrooms Team
Excellent Customer Service
Fast delivery, a great price and excellent customer service from Westside Bathrooms.
17 June 2025
Reply from Westside Bathrooms
Thank you for your five-star review! We’re so pleased to hear you enjoyed our fast delivery, great prices, and excellent customer service. Your kind words mean a lot to us, and we look forward to serving you again in the future!
Best regards,
The Westside Bathrooms Team
Great price and first class service.
Great price and first class service.
Will definitely buy from Westside again.
Thank you!
20 June 2025
Reply from Westside Bathrooms
Thank you so much for your five-star review! We're delighted to hear you enjoyed our great prices and first-class service. It’s wonderful to know you’ll be shopping with Westside Bathrooms again – we can’t wait to welcome you back!
Best regards,
The Westside Bathrooms Team
Excellent service
Delivery very quick, with excellent communication. Their delivery man helpful and conscientious (not outsourced).
6 June 2025
Reply from Westside Bathrooms
Thank you for your fantastic review! We’re thrilled to hear you appreciated the quick delivery, excellent communication, and the efforts of our dedicated delivery team. We look forward to helping you again in the future!
A very good product from a well…
A very good product from a well respected manufacturer.
Item arrived on time. Have not replaced the old tap yet as waiting for a plumber!
So haven't had a tradesmans view of it yet
11 June 2025
Reply from Westside Bathrooms
Thank you so much for your kind words and fantastic five-star review! We're thrilled to hear that you're pleased with the quality of your new tap and that it arrived on time.
Once you've had it installed, we’re confident it will meet your expectations and serve you well. If you or your plumber have any questions during installation, please don’t hesitate to reach out to our team—we’re here to help.
Thanks again for choosing Westside Bathrooms, and we hope you enjoy your new tap soon!
Best regards,
The Westside Bathrooms Team
Reply from Westside Bathrooms
Thank you so much for your kind review! We're delighted to hear you're pleased with your item and the speedy delivery. It’s always wonderful to know when our customers have a great experience. We look forward to helping you again in the future!
Tap arrived next day with no damage ,
Tap arrived next day with no damage ,
Very good price.
17 June 2025
Reply from Westside Bathrooms
Thank you for your fantastic review! We’re so pleased to hear you’re happy with our quick service and competitive pricing. We look forward to serving you again in the future.
Best regards,
Westside Bathrooms
Very nice and helpful customer service
Very nice and helpful customer service, answered my questions and provided helpful suggestions. Products arrived as expected. We are pleased overall. Thank you.
16 June 2025
Reply from Westside Bathrooms
Thank you so much for your kind words and 5-star review! We're thrilled to hear that our customer service team was able to assist you with helpful suggestions and answer your questions. It’s wonderful to know that your products arrived as expected and that you're pleased overall.
Your satisfaction means everything to us, and we’re always here to help with any future needs. Please don’t hesitate to reach out if there's anything else we can assist you with.
Kind Regards,
The Westside Bathrooms Team
Reply from Westside Bathrooms
Thank you so much for your glowing review! We're thrilled to hear that you found our service quick and responsive, and that your order arrived within just 3 days. Providing our customers with fast and efficient service is something we take great pride in, and it’s wonderful to know we have met your expectations.
We hope to have the pleasure of assisting you again in the future. Should you need anything else, don't hesitate to reach out. Thank you for choosing us!
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