Westfield Health is an excellent scheme to enable one to get help, guidance and financial support towards the high cost of health at a minimum monthly cost. With an easy, in understandable English, m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Progressive benefits - Great range of practioners who can be selected - good processes - quick to pay - lovely lovely staff! I am an advocate!! Well done Westfield Health
Company replied
The website is easy to use, the replies were very quick and when there was a query with part of the claim, I received an email with very clear requirements of what additional paperwork was needed. On... See more
Been with Westfield for over 20 years. Can depend on it meeting my requirements for Optical, Dental and podiatry Plus many other areas in emergency, hospital admission for my husband etc. Very trust... See more
Company details
Information provided by various external sources
Award winning health insurance and wellbeing solutions for yourself, your family or your business.
Contact info
Charter Row, S1 3FZ, Sheffield, United Kingdom
- westfieldhealth.com
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tried to claim for treatment I recieved…
Tried to claim for treatment I recieved on my Shoulder through my Company policy. Only to be told it wasn't covered! Even though the treatment I recieved came under the listed treatments. Not Happy at all with how you have misled with your promised cover.
6 August 2026
Unprompted review
Reply from Westfield Health
Hello Gary
We have forwarded you an email
Best wishes
The Westfield team
So easy to use on my phone quick to…
So easy to use on my phone quick to receive the claim , Brilliant Service
17 August 2026
Unprompted review
Always provides a great level of cover…
Always provides a great level of cover and processes claims very promptly
12 August 2026
Unprompted review
Fairly quick response time
Fairly quick response time. Ease of completing the process.
13 August 2026
Unprompted review
They are always very prompt at paying…
They are always very prompt at paying claims
17 August 2026
Unprompted review
Claim refund
Quick, easy & straight forward. The claim was sent in on Friday & it was paid into my account the following Wednesday. Very pleased
Very different to last year, April 2025, when I sent a claim in for a one night stay in hospital & never heard anything back from you
21 August 2026
Unprompted review
Quick and easy.
As always a quick and easy way to claim online and a very quick response paying out .
7 August 2026
Unprompted review
Very professional and app Very easy to…
Very professional and app Very easy to use
20 August 2026
Unprompted review
GP signature stressful
Having to get a form signed by my GP prior to settling outstanding claims was very stressful for me as I have acute anxiety and no access to a printer. However once I managed to get it posted and signed the claims were settled quickly and efficiently.
21 August 2026
Unprompted review
Claiming is very made simple and the…
Claiming is very made simple and the claim is dealt with promptly
12 August 2026
Unprompted review
The payments are very quick from…
The payments are very quick from claiming
10 August 2026
Unprompted review
The call handler that took my call was…
The call handler that took my call was very polite and informative and answered my query in a very professional manner
17 August 2026
Unprompted review
A good efficient company
A good efficient company. Very easy when making a claim or enquiry. Highly satisfied with service.
20 August 2026
Unprompted review
Been in schemes since it first started…
Been in schemes since it first started in 1995 ish worth taking out as you never know what could happen with your health. And you need extra cash if out of work and have injury or something that could land you in hospital. Easy to fill form in online . Money in your bank account in days
12 August 2026
Unprompted review
Prompt accurate payment of my claim
Prompt accurate payment of my claim. Couldn't ask for any more.
18 August 2026
Unprompted review
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