Werlabs AB Reviews 

8,577
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have a good understanding of the tests and what they mean. The comments of the results and the trends over time give a more complete understanding of what is happening. I was able to provide hea... See more

Company replied

Rated 5 out of 5 stars

I took the test on Tuesday and got all the results plus the doctor's comment, last night (Thursday). Pretty fast, convenient and smooth. The activation flow was absolutely top notch and comfor... See more

Company replied

Rated 5 out of 5 stars

Easy to pay and book, with close date for appointments. Fast analysis too. I like the comments from the doctor.

Company replied

Rated 1 out of 5 stars

The first nurse who attended to me is unskill and unprofessional. She did not know how to correctly insert a needle and caused me alot of pain. After trying multiple times she still couldn't get the n... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. also in
  3. Occupational Health Service

Written by the company

Werlabs erbjuder hälsokontroller genom blodprov till både privatpersoner och företag. Werlabs finns av en enda anledning: vi vill hjälpa människor att må så bra som möjligt, så länge som möjligt. Vi tror att det första och mest effektiva steget för att skapa ett friskare Sverige är att ge människor den kunskap som behövs för att kunna påverka sin hälsa. I tid och över tid. Hur fungerar det? 1. Beställ din hälsokontroll med e-post eller BankID. Efter din beställning skickas digital remiss till våra provtagningsställen. 2. Boka din tid eller gå på drop-in till valfritt provtagningsställe. Ta med dig legitimation. 3. Snabba resultat som hamnar i din digitala journal med en utförlig kommentar av våra läkare. Varför ska du välja Werlabs? Vi arbetar efter tre principer. 1) Förebygga istället för att behandla. Genom våra hälsokontroller låter vi dig ta makten över din hälsa innan den tar makten över dig. Och allt börjar den dagen du bestämmer dig för att ta din första hälsokontroll. Om du sedan väljer att regelbundet kolla av din hälsostatus kommer du tidigt kunna identifiera riskfaktorer och på så sätt göra de livsstilsförändringar som krävs. Allt för att må bra idag och att minska risken för framtida livsstilssjukdomar. 2) Skapa långsiktig förändring. Vi tror på livsstilsförändringar som håller över tid. Det finns inga snabba mirakelkurer eller dieter som kan förändra hur du mår. Regelbundna hälsokontroller är den bästa vägen för din långsiktiga hälsa. 3) Inifrån och ut. Det du ser framför spegeln är inte det viktiga. Ytan har ingen betydelse. Det är hur du mår inifrån som kommer påverka din framtid. Vi vill underlätta för dig så att du kan hitta nyckeln till ditt långsiktiga välmående.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(8,577)

759 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad experience

I booked a health examination through my company to just check on my general health. Unfortunately, the health examination turned into an absolute nightmare for me. When taking blood from me, the staff was extremely unprofessional. They kept speaking swedish to me, eventho I repeatedly said that I speak English. The person that took my blood did such a terrible job, it was extremely painful. After she stabbed my arm for the 3rd(!!) time, I fainted on the chair. It was really traumatizing. She did not get enough blood from me so I had to rebook my examination. So I did the examination again at Hyllie Vårdcentral and that went pretty smooth. Until my results came and they were incomplete! They asked me to rebook my appointment AGAIN. I did not rebook a 3rd time because it is just too much at this point. I am really disappointed in Werlabs.

28 May 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your feedback and for sharing your experience with us.

We are very sorry about this.

Please email us at kontakt@werlabs.se with more information about the incident and which sampling point it was.

We always strive to improve, and your feedback is important to us!

Best regards,
Danijela at Werlabs

Rated 5 out of 5 stars

Great experience 5th year in a row

I have been doing yearly Werlabs XL blood test for the 5th year in a row now. Every time the experience has been smooth and efficient. Highly recommend!

10 June 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

How nice that our service lived up to your expectations. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 5 out of 5 stars

Really good service

Really good service. Way better than expected. So easy to book. The sampling was first class and very friendly staff. The results came back early and the doctors analysis was very clear.
I will be definitely using this service again. Thanks Werlabs!

31 May 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

How nice that our service lived up to your expectations and that you are satisfied with the test results. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 5 out of 5 stars
Werlabs AB logo

Reply from Werlabs AB

Hej,

Tack för ditt fina betyg!

Vad roligt att vår tjänst levde upp till förväntningarna och att du är nöjd med provsvaren. Vi ser fram emot att hjälpa dig i framtiden! 🧡

Med vänliga hälsningar,
Danijela på Werlabs

Rated 5 out of 5 stars

Fast service

Fast service

3 June 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

How nice that our service lived up to your expectations. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 1 out of 5 stars

Takes long time to get results

After a week I am still missing thyroid antibodies results.

22 May 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your review!

I can see that you have received your test results along with a doctor's comment. Log in to your journal to access it: https://journal.werlabs.se/

Sincerely,
Danijela at Werlabs

Rated 5 out of 5 stars

Everything is great

Everything is great

20 May 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

How nice that our service lived up to your expectations. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 1 out of 5 stars

Incompetent Lab technician

The person in the lab (Din HälsaVästerås) was not able to take the blood in one go. It took him 3 attempts with 3 different veins and about 5 minutes of needle in my arm to take the blood samples.

23 April 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your review and feedback!

We will bring this up with the sampling point. If you have more information or any questions at all, you are welcome to contact us at kontakt@werlabs.se.

Sincerely,
Danijela at Werlabs

Rated 5 out of 5 stars

Very professional service

Very professional service. Recommended.

23 April 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

How nice that our service lived up to your expectations. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 4 out of 5 stars

Convenient Testing with Room for Improvement

This service offers a highly convenient and straightforward way to undergo tests. However, I believe it could be significantly enhanced by providing more detailed feedback from doctors. Additionally, including personalized recommendations based on test results would greatly improve the overall user experience.

19 April 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

We're pleased to hear that you find our service highly convenient and straightforward for undergoing tests.

Your suggestion regarding providing more detailed feedback from doctors and including personalized recommendations based on test results is valuable to us. We are continuously striving to improve our service and make it as informative and user-friendly as possible.

I will pass along your feedback to our development team.

Thank you again for your input!

Best regards,
Danijela at Werlabs

Rated 3 out of 5 stars

More inclusive for trans ppl

It’s great that we can get blood tests done with you, but many people who use this service are transgender who use it to help them with their hormones. There should be more inclusivity for trans people in your user experience, for example giving us the option to enter our gender if it is different from our sex. Since many of us use this to measure hormones and are on hormone replacement therapy, our hormones reflect that of the sex that corresponds to our gender and not our sex assigned at birth/legal sex (for context legal sex is very difficult to change and by the time you can do this you will have access to hormones via the public healthcare system, so the people using your private service have not yet had access to that legal change). This will help provide better and more accurate as well as more compassionate care to your transgender patients.

11 April 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your review and feedback!

We're sorry to hear that our service didn't meet your expectations. We will pass on your feedback to our product team! 🧡

Sincerely,
Danijela at Werlabs

Rated 5 out of 5 stars

Good experience

Good experience. Swift and efficient service.

11 April 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

How nice that our service lived up to your expectations. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 4 out of 5 stars

Werlabs service was great with a very…

Werlabs service was great with a very comprehensive blood test and analysis. I was looking for a complete health checkup and would have liked to have had my blood pressure checked to give a more complete picture.

27 March 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

We will be able to offer blood pressure on some of our sampling points in the near future. 🧡

Sincerely,
Danijela at Werlabs

Rated 4 out of 5 stars

It’s nice.

It’s a nice to have a professional look it over but it’s very surfaced information. I didn’t feel like a got a real answer to anything really. I do like that they do keep a record of the past blood tests to compare. I do appreciate that. Also I can share this with any future doctors. Thanks.

3 April 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice review and feedback!

If you have any questions about your results, you are welcome to contact us at kontakt@werlabs.se

Sincerely,
Danijela at Werlabs

Rated 5 out of 5 stars

Snabbhet

Snabbhet, effektivitet, relevant information

12 March 2024
Werlabs AB logo

Reply from Werlabs AB

Hej,

Tack för ditt fina betyg!

Vad roligt att vår tjänst levde upp till förväntningarna och att du är nöjd med provsvaren. Vi ser fram emot att hjälpa dig i framtiden! 🧡

Med vänliga hälsningar,
Danijela på Werlabs

Rated 5 out of 5 stars

Bra service!

11 March 2024
Werlabs AB logo

Reply from Werlabs AB

Hej,

Tack för ditt fina betyg!

Vad roligt att vår tjänst levde upp till förväntningarna. Vi ser fram emot att hjälpa dig i framtiden! 🧡

Med vänliga hälsningar,
Danijela på Werlabs

Rated 5 out of 5 stars

It was a smooth experience from booking…

It was a smooth experience from booking the test, giving the sample and receiving the results. The results were very detailed and the doctor’s remarks were very helpful to interpret the results. There were also some helpful links with information on how to eat better to address the markers that were outside the normal range.

11 March 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

How nice that our service lived up to your expectations and that you are satisfied with the test results. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 4 out of 5 stars

Good service

Good service, just a little confusing instructions and you can't find where is your ordered test and what to do before going to the lab.

7 March 2024
Werlabs AB logo

Reply from Werlabs AB

Hi!

Thank you for your nice rating.

We always send out instructions to the customer after a purchase and the information is also available on our website.

Kind regards,
Danijela at Werlabs

Rated 3 out of 5 stars

Slow results and computer generated "doctor" evaluation

The test results were slow to arrive compared to other providers (e.g. Medisera, Testmottagning), and it was clear that no human looked the results to evaluate properly.

8 March 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your feedback!

In general, you can expect test results within 4 working days. Some tests are not analyzed daily, so there may be a delay when it comes to e.g. allergy tests, hormones and certain minerals such as zinc. It may also be due to the samples being sent to another location to be analysed.

Each test result is manually reviewed by our doctors and we are continuously working on developing our doctor's comments.

Kind regards,
Danijela at Werlabs

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look