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WeRChristmas Reviews 

8,803
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting sturdy construction, realistic appearance, and how items enhance their homes. Many appreciate the reasonable pricing, finding great value. Reviewers frequently highlight the fast, prompt delivery service, with orders arriving well-packaged and undamaged. However, some customers noted issues with product quality, reporting faulty or unexpected items, including non-functional components. Others experienced problematic deliveries, such as delays, missing parts, or unreceived orders, with some mentioning difficulties with customer service regarding returns or tracking.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the good quality, value, and selection... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and fast delivery... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent and great quality of... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and the... See more

Price

Customers consistently note positive experiences with price, often highlighting great value, reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality is fantastic — it feels sturdy, well-made, and looks incredibly realistic. It was so easy to assemble and shape, which made the whole process stress-free. Once it was up, it looked absolut... See more

Company replied

Rated 5 out of 5 stars

I ordered glass baubles from this company. They were excellent quality and well packaged avoiding damage during shipping. My order arrived promptly. I have ordered from this company in previous years... See more

Company replied

Rated 5 out of 5 stars

Bought the wreath for my staircase, it was a bit fiddly to do on my own but I’m glad I persevered as once it was up it looked absolutely beautiful. Looks a lot more expensive than it is, I had a lot o... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and my Christmas tree and wicker tree skirt is fabulous. Arrived very quickly. So many compliments. Would highly recommend. Quality and service second to none. Will purchase again fr... See more

Company replied



Company details

  1. Christmas Store

Written by the company

At WeRChristmas, our family values and commitment to customer satisfaction guide everything we do. Just like the warmth of a festive gathering, we aim to bring joy, togetherness and a touch of Christmas magic into every home. Our range of Christmas trees, garlands, wreaths, enchanting décor and magical lighting is thoughtfully curated to help you create a truly memorable festive season. Every item is carefully selected and rigorously tested to ensure exceptional quality, lasting value and years of enjoyment. Family is at the heart of our brand, and we bring that same spirit of care into every aspect of our business. We believe in offering products you can trust, crafted to high standards and designed to elevate your Christmas celebrations. Everything we create is made with you in mind, helping you build magical moments with the people who matter most. We also believe in celebrating responsibly. From ethical sourcing to reducing our environmental impact, we’re committed to ensuring a greener Christmas for future generations. From our family to yours, WeRChristmas is here to help you make the most wonderful time of the year truly unforgettable.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.4

All reviews

(8,803)

1,238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely lovely Christmas items

Absolutely lovely Christmas items, will definitely be ordering again for Christmas 2026.

18 December 2025
WeRChristmas logo

Reply from WeRChristmas

DEBORAH,

We're happy to hear that you loved our Christmas items! Thank you for your lovely feedback; we look forward to your order in 2026!

WeRChristmas Team

Rated 4 out of 5 stars

Lovely tree

Lovely tree, a few of the baubles were off when it was delivered so cant give 5 starts for this reason.

6 December 2025
WeRChristmas logo

Reply from WeRChristmas

Helen Maalem,

We appreciate your feedback on the tree. We're sorry some baubles were detached upon arrival. We'll review our packaging to prevent this issue in the future.

WeRChristmas Team

Rated 5 out of 5 stars

Good services

Got what I wanted when needed

20 December 2025
WeRChristmas logo

Reply from WeRChristmas

Mr Webb,

We're happy to hear that you received what you wanted when you needed it. Thank you for your feedback.

WeRChristmas Team

Rated 5 out of 5 stars

The Christmas tree was delivered on…

The Christmas tree was delivered on time and easy to assemble; the row of houses which lit up when the batteries were switched on look very cute.

5 December 2025
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Reply from WeRChristmas

Mary Reddington,

We're happy the Christmas tree was delivered on time and easy to assemble! It's great to hear you find the lit-up houses very cute. Thanks for your positive feedback.

WeRChristmas Team

Rated 5 out of 5 stars

Ordering is quick and easy

Ordering is quick and easy. So many products to choose from. Delivery was prompt and within the time specified. The iteams I ordered were great value and excellent quality. I actually reordered one of the items again.

19 December 2025
WeRChristmas logo

Reply from WeRChristmas

samantha,

We're happy to hear that you found ordering quick and easy, with many products to choose from. We're also glad the delivery was prompt and the items great value and excellent quality. Thank you for reordering and for your positive feedback!

WeRChristmas Team

Rated 5 out of 5 stars

Pre Lit Tree

Bought this and deliver was quick. I have not used yet but will be using on 1 December 2026.

31 January 2026
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Reply from WeRChristmas

Raj Patel,

We're happy to hear that the delivery was quick! Thank you for your positive feedback, and we hope you enjoy using the product in the future.

WeRChristmas Team

Rated 5 out of 5 stars

Perfect

No isssues.

26 December 2025
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Reply from WeRChristmas

Leeanne,

Thank you for your 5* review, we are happy you are satisfied with your order.

Kind regards
We R Christmas Team

Rated 5 out of 5 stars

Pleased

Pleased. with new Christmas wreath for next year. Looks good on door

17 January 2026
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Reply from WeRChristmas

Freddie,

We're happy to hear that you are pleased with the Christmas wreath and its appearance on your door. Thank you for your positive feedback!

WeRChristmas Team

Rated 5 out of 5 stars

Great experience and customer service…

Great experience and customer service following an initial issue. Excellently handled and amazing products and choice as always!

9 January 2026
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Reply from WeRChristmas

Damien,

We're happy to hear your issue was excellently handled and that you love our products and choices. We appreciate your positive feedback and experience!

WeRChristmas Team

Rated 4 out of 5 stars

Great Christmas garland

Great Christmas garland, would recommend.

1 December 2025
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Reply from WeRChristmas

Sammy,

We're glad you enjoyed the Christmas garland and would recommend it! Thank you for sharing your positive experience with our product.

WeRChristmas Team

Rated 1 out of 5 stars

Items Sent Back with no Refund

Items came and thought I had got a really good deal, however the quality was nowhere near what was expected. As such, the items were sent back on 28th January, however 3 weeks later, and after receiving a tracking number for the return from Evri, I still haven’t received any correspondence from WeRChristmas. I am now without a Christmas tree or money. Not very festive and definitely will be on Santas naughty list.

28 January 2026
Unprompted review
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Reply from WeRChristmas

Ag,

We're sorry the item's quality wasn't what you expected, and for the delayed communication regarding your return. We know it's frustrating to be without your refund. We'll investigate the status of your return with Evri and our team to find out what happened. Thanks for your patience.

Our team have reached out to you.

WeRChristmas Team

Rated 4 out of 5 stars

Very happy with products ordered

Very happy with products ordered. Price on the higher side but pleased with the product. Would recommend & buy again.

8 December 2025
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Reply from WeRChristmas

Jill Buzzard,

We're happy you're pleased with your order! We appreciate your feedback regarding the price and are glad you would recommend and buy again.

WeRChristmas Team

Rated 5 out of 5 stars

Brilliant company...

10 November 2025
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Reply from WeRChristmas

Thank you for your 5* review. We appreciate your kind words.

We look forward to assisting you with your 2026 Festive decorations.

WeRChristmas Team

Rated 5 out of 5 stars

Brilliant products

Brilliant products

16 December 2025
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Reply from WeRChristmas

Thank you for your 5* review, we appreciate all feedback and we are happy you love our products,

We look forward to assisting your 2026 Festive decorations!

WeRChristmas Team

Rated 5 out of 5 stars

My purchase arrived in great time and…

My purchase arrived in great time and personally I don’t really buy Christmas silhouette lights from anywhere else.

15 December 2025
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Reply from WeRChristmas

joanne exell,

We're happy to hear that your purchase arrived promptly! We appreciate you choosing us for your Christmas silhouette lights and value your continued support.

WeRChristmas Team

Rated 5 out of 5 stars

Brought some great Xmas items in the…

Brought some great Xmas items in the sale . Great site with beautiful Xmas items at a very good price.

31 December 2025
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Reply from WeRChristmas

Jill Rolfe,

We're happy to hear that you found wonderful Christmas items at a great price during the sale. Thank you for your positive feedback; we appreciate it!

WeRChristmas Team

Rated 5 out of 5 stars

Large Christmas tree shirt

I had to get a rather large Christmas tree skirt and it was a rather large skirt and very close to Christmas! The guys at weRChristmas were absolute stars and our Christmas tree was looking really great! So thank you guys so much!

15 December 2025
WeRChristmas logo

Reply from WeRChristmas

Mr Alastair Morrison,

We're so happy we could help you find a large Christmas tree skirt close to Christmas! It's great to know our team made your tree look fantastic. Thank you for your wonderful feedback; we appreciate it!

WeRChristmas Team

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