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WeRChristmas Reviews 

8,804
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting sturdy construction, realistic appearance, and how items enhance their homes. Many appreciate the reasonable pricing, finding great value. Reviewers frequently highlight the fast, prompt delivery service, with orders arriving well-packaged and undamaged. However, some customers noted issues with product quality, reporting faulty or unexpected items, including non-functional components. Others experienced problematic deliveries, such as delays, missing parts, or unreceived orders, with some mentioning difficulties with customer service regarding returns or tracking.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the good quality, value, and selection... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and fast delivery... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent and great quality of... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and the... See more

Price

Customers consistently note positive experiences with price, often highlighting great value, reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality is fantastic — it feels sturdy, well-made, and looks incredibly realistic. It was so easy to assemble and shape, which made the whole process stress-free. Once it was up, it looked absolut... See more

Company replied

Rated 5 out of 5 stars

I ordered glass baubles from this company. They were excellent quality and well packaged avoiding damage during shipping. My order arrived promptly. I have ordered from this company in previous years... See more

Company replied

Rated 5 out of 5 stars

Bought the wreath for my staircase, it was a bit fiddly to do on my own but I’m glad I persevered as once it was up it looked absolutely beautiful. Looks a lot more expensive than it is, I had a lot o... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and my Christmas tree and wicker tree skirt is fabulous. Arrived very quickly. So many compliments. Would highly recommend. Quality and service second to none. Will purchase again fr... See more

Company replied



Company details

  1. Christmas Store

Written by the company

At WeRChristmas, our family values and commitment to customer satisfaction guide everything we do. Just like the warmth of a festive gathering, we aim to bring joy, togetherness and a touch of Christmas magic into every home. Our range of Christmas trees, garlands, wreaths, enchanting décor and magical lighting is thoughtfully curated to help you create a truly memorable festive season. Every item is carefully selected and rigorously tested to ensure exceptional quality, lasting value and years of enjoyment. Family is at the heart of our brand, and we bring that same spirit of care into every aspect of our business. We believe in offering products you can trust, crafted to high standards and designed to elevate your Christmas celebrations. Everything we create is made with you in mind, helping you build magical moments with the people who matter most. We also believe in celebrating responsibly. From ethical sourcing to reducing our environmental impact, we’re committed to ensuring a greener Christmas for future generations. From our family to yours, WeRChristmas is here to help you make the most wonderful time of the year truly unforgettable.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.4

All reviews

(8,804)

1,239 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good quality…

I ordered a wreath and a garland for my fireplace. They were both such good quality, so much better than the puctures, and very reasonable prices considering the quality and comparison to other sites. Once I can afford nine more garlands, I shall buy from here to decorate my three flights of stairs!

8 December 2025
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Reply from WeRChristmas

Neil,

We're so glad you are enjoying the wreath and garland! It's great to hear that you found the quality exceptional and the prices reasonable. Thank you for sharing your positive experience; we appreciate your future business!

WeRChristmas Team

Rated 5 out of 5 stars

Pleased with the product.

Pleased with the product.
Arrived in good condition
Will use again and would recommend.

6 December 2025
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Reply from WeRChristmas

Anita Grayson,

We're happy you're pleased with the product and its condition! We appreciate your recommendation and are glad you'll use our services again.

WeRChristmas Team

Rated 5 out of 5 stars

I received the wrong Christmas tree

I received the wrong Christmas tree, a massive and heavy mistake and was a bit of a pain to get mine sorted. They wanted to charge me to send the wrong tree to them . Anyway at the end everything went fine I got my beautiful tree before Christmas Day thankfully.

18 December 2025
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Reply from WeRChristmas

customer,

We appreciate you sharing your experience. We regret the error with your order and the difficulty in resolving it. We're glad you received the correct tree before Christmas. Your feedback helps us improve our processes.

WeRChristmas Team

Rated 1 out of 5 stars

I ordered some Items back in Dec to…

I ordered some Items back in Dec to which I didnt receive I contacted the company to be told that i needed to contact the police to get a crime number so that i could send it to them to get my money back its an appaulling situation In the end I have no Items and they have the money appalling service altogether any other company would have sorted it

9 December 2025
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Reply from WeRChristmas

Joanna,

We are very sorry to hear that you did not receive your order and that you were asked to contact the police. We understand your frustration with the situation. We'll review our procedures to see how we can improve. Thank you for bringing this to our attention.

Our team have reached out to you.

WeRChristmas Team

Rated 4 out of 5 stars

Beautiful product

Beautiful product, exactly as expected. Lovely.
Easy assembly and great at re packaging for next christmas

18 December 2025
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Reply from WeRChristmas

Sue James,

We're happy to hear that the product met your expectations and that you found the assembly easy. It's great you can re-package it for next Christmas. Thanks!

WeRChristmas Team

Rated 5 out of 5 stars

Great quality of products and even…

Great quality of products and even better than expected

16 December 2025
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Reply from WeRChristmas

Allison Rhind,

We're happy to hear that you found our products to be of great quality and even better than you expected. Thank you for your positive feedback!

WeRChristmas Team

Rated 1 out of 5 stars

Very disappointed in general.

Very disappointed in general.
Tree looked nothing like the advertised tree 😳

9 November 2025
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Reply from WeRChristmas

Melanie Fisher,

We are sorry the tree did not meet expectations. We appreciate your feedback and will review our product representation.

If you'd be happy to provide further detail, please email us at supprt@werchristmas.co.uk

Many Thanks,
WeRChristmas Team

Rated 5 out of 5 stars

Excellent store

Excellent store, my go to for Christmas decorations

29 January 2026
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Reply from WeRChristmas

We're happy to be your go-to store for Christmas decorations! Thank you for your excellent feedback; we truly appreciate it.

WeRChristmas Team

Rated 5 out of 5 stars

Outdoor lighting

Fantastic website - quick delivery and great products

13 March 2026
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Reply from WeRChristmas

Gillian ,

We're happy you found our website fantastic, delivery quick, and products great! We appreciate your positive feedback.

WeRChristmas Team

Rated 5 out of 5 stars

Good quality products

Good quality products, delivered on time

1 December 2025
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Reply from WeRChristmas

Emma,

We're happy you received good quality products delivered on time. Thank you for your positive feedback; we appreciate it!

WeRChristmas Team

Rated 5 out of 5 stars

White Metal Tree Collar

Purchased Metal tree collar ready for Christmas 2026 in sale good quality quick delivery

5 January 2026
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Reply from WeRChristmas

Christine Bond,

We're happy to hear that you received your metal tree collar so quickly and that you are pleased with the quality. Thank you for your feedback.

WeRChristmas Team

Rated 5 out of 5 stars

Excellent and timely service, great product

Excellent and timely service. The pop up Christmas tree was lovely, great quality, best of its type I’ve seen.

1 December 2025
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Reply from WeRChristmas

Cathy ,

We're happy to hear that you received excellent and timely service! It's wonderful that you found the pop up Christmas tree lovely and of great quality.

WeRChristmas Team

Rated 5 out of 5 stars

Great price in the sale.

Great price in the sale.
Fast free delivery too.

9 March 2026
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Reply from WeRChristmas

Mrs cherry,

We're happy you found a great price in the sale, and we appreciate the positive feedback on the fast, free delivery!

WeRChristmas Team

Rated 5 out of 5 stars

Amazing

We loved our new Christmas tree. We bought it kinda past minute and it arrived fast. Can’t recommend it enough!

17 December 2025
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Reply from WeRChristmas

Milena Pedersoli,

We're so happy you loved your new Christmas tree and that it arrived quickly! We appreciate your recommendation and are glad we could help!

WeRChristmas Team

Rated 5 out of 5 stars

Great company

Great company ! Good quality items ! Very fast delivery !
Highly recommend

1 December 2025
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Reply from WeRChristmas

Kelly A,

We're happy to hear that you had a positive experience with our quality items and fast delivery! We appreciate your recommendation.

WeRChristmas Team

Rated 5 out of 5 stars

Stunningly beautiful Christmas tree

Had never heard of this company before - found it with a Google search.

The choice of Christmas trees was incredible!

We wanted a snow covered tree and the one we purchased also had lights and is absolutely beautiful.

Delivery was quick too.

Thank you so much x

20 December 2025
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Reply from WeRChristmas

Jennifer,

We're so happy to hear that you discovered us and found the perfect snow-covered, pre-lit Christmas tree! We're glad you appreciated our incredible selection and quick delivery. Thank you for your kind words!

WeRChristmas Team

Rated 5 out of 5 stars

Lovely christmas wreath

Lovely christmas wreath, as expected

17 December 2025
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Reply from WeRChristmas

Maria,

We're happy our Christmas wreath met your expectations! Thank you for letting us know; we appreciate your feedback.

WeRChristmas Team

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