I guess it's to be expected when you buy products like Herman Miller chairs because they come at a premium, but I genuinely can't fault Wellworking. Price was as good as it's ever going to be, deliver... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Wellworking – helping you work well, wherever work is. Established in 1999, Wellworking is a trusted UK supplier of high-quality commercial office and home office furniture, committed to enhancing comfort, productivity and workplace wellbeing. Our mission is simple: to help people work better, wherever they are. We offer a carefully selected range of office chairs, desks, furniture, designer accessories and storage solutions from leading global designer brands. Always competitively priced, our furniture combines style with function to support your working life, whether you’re furnishing a corporate workspace or setting up a home office. With offices in London, Scotland and the Midlands, we deliver across the UK using our own expert team, ensuring reliable delivery, professional installation, and award-winning customer service every step of the way. As a Certified B Corporation®, Wellworking is dedicated to responsible business practices. Sustainability shapes every part of what we do, from the materials we select to the brands we work with. In line with our values, we created the Re-Lived® range, giving pre-loved, ex-display and factory returned furniture a second life. Our experienced engineers inspect, clean and restore each item to high standards, offering you a more affordable and eco-conscious way to furnish your workspace. All Re-Lived® furniture is in stock and comes with a 2-year warranty, free delivery, and VAT included in the price. Featuring premium pieces from Herman Miller, HAG, Knoll, RH, Muuto, HAY and more, it’s the perfect choice for those who want quality, style, and sustainability in one. We also offer a furniture rental service with short- and long-term options, ideal for flexible or short-term office spaces, staging for offices and homes, remote teams, hybrid working, temporary home offices, or trialling furniture before buying. Our rental range includes office chairs and desks from trusted names such as Herman Miller, all delivered and set up by our in-house team. You’ll have full support for the duration of your rental, making the experience hassle-free from start to finish. For businesses, our commercial projects team provides tailored office furniture solutions, from small office fit-outs to multi-site installations. We work with companies of all sizes to design inspiring, productive workspaces, supported by our team of ergonomic experts who can carry out workplace assessments to improve employee wellbeing. As an Authorised MillerKnoll dealer, we supply iconic pieces from Herman Miller, Knoll, Vitra, HÅG, RH, Muuto, HAY, and CBS, offering timeless design and performance that is built to last. Our commitment to service and quality has earned us a loyal client base and industry accolades, including the prestigious Furniture Provider of the Year award at the Mixology Awards and a 5 star rating from our customers on Reviews.io and Trustpilot.
Helping You Work Well
Unit 7, Western Avenue Business Park, Mansfield Road, W3 0BZ, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional service!
I ordered a Herman Miller Mirra 2 chair from Wellworking. I'm not one to write reviews very often, but the buying process was brilliant. From the easy finance application to the tight communications for delivery to the friendly Wellworking delivery driver, I was incredibly impressed. 5* service.

Reply from Wellworking
I purchased a HermanMiller Aeron chair from Wellworking. Prior to the purchase, I phoned for advice on options and received very helpful and informative information. Their website was user friendly and straightforward concerning ordering and payment. The chair was delivered by Wellworking in their own van which I particularly liked…rather than a courier drop-off with the risk of damaged goods. Their driver unpacked the chair and installed it in my upstairs office. It was delivered within 2 working days from the placement of order. Thank you for an excellent service.

Reply from Wellworking

Reply from Wellworking
Bought an ex-display model chair that was in pristine condition. Delivered fast and within a 1 hour timeslot. Driver was very friendly and helpful.

Reply from Wellworking
a pleasure to deal with from start to finish. Prompt responses to email enquiries prior to placing an order for a HM Verus. Delivery notifications were aplenty & drivers arrived within the advised 1 hour slot. I had an issue with the lumbar support which Laura handled via a telephone call. She couldn’t have been more helpful offering exchange for the same or different models or a refund. I have absolutely no hesitation recommending WW - if only all companies delivered this level of service.

Reply from Wellworking
Excellent knowledgeable staff, great prices, friendly & helpful delivery people.
Thanks Wellworking

Reply from Wellworking
Amazing customer service. Ordering was simple and easy and the home office chair was delivered fast and on the day and time agreed. 5 stars

Reply from Wellworking
Love the Vitra office chair I bought; comfortable & stylish. What more could you ask for from an office chair? Wellworking communicated very well in terms of confirming the order (some bespoke bits to the chair), and then in delivering the item. Great stuff.

Reply from Wellworking
Absolutely brilliant service, products and delivery service!

Reply from Wellworking
Great product and super star customer service. Highly recommended.

Reply from Wellworking
Loved the desk we ordered in 2015 so much that, in moving offices, we've purchased another one. It's a big hit with colleagues - many discussions have been held around this, it's more informal than a meeting room, but comfortable for quick chats and working on architect drawings.

Reply from Wellworking

Reply from Wellworking
Excellent. Next day delivery. Unfortunately the chairs we ordered were not quite what we expected (Herman Miller Sayl), we found them really uncomfortable and for the price we were expecting a lot more. Will be returning.
Service was excellent, received an email the day before stating when the delivery will be. Would definitely recommend.

Reply from Wellworking
I have to leave a review as this company was fantastic from start to finish. I ordered an office chair and needed to make a slight amendment after a few weeks, the customer service received was brilliant. Fast and friendly responses and made everything easy. Delivery was also superb. I highly recommend.

Reply from Wellworking
The service was excellent. The lady I spoke to was very knowledgeable and was the reason in the end I bought from well working. Honest and reliable. The chair is great and has already helped correct my seating position and ease my aching back.
Instructions were visual and needed some trial and error to fathom but chair is so easy to manipulate different parts that it’s no issue now.Lime green is more yellow but saved me money and I cannot see when seated! A great buy from an excellent company.

Reply from Wellworking
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.