Connect Eyecare Reviews 

I have always found the team at Connect Eyecare exceptionally helpful when I phone regarding glasses for my Brother who lives in a Nursing Home. Gary and Craig deserve special mention for their kindness and understanding.

Great service in person and on the phone, kind and thoughtful staff who dealt with my parent at their nursing home

The service provided was of a high standard and all residents were happy with the professionalism.

Good all round experience. Professional staff, friendly, warm and engaging.

I can’t recommend Connect Eyecare highly enough. From the moment the team walked into our care home they were pleasant, professional, and attentive. What really stood out was how dementia-friendly their approach is. They take the time to explain everything clearly, show patience and understanding, and create a calm environment by mimicking a real life optician experience. It’s reassuring to know that they not only provide excellent eye care but also go the extra mile to support individuals with dementia and their families. Truly a service that combines expertise with compassion.

The staff from connect eye care both Sarah and Jenna where lovely and very patient and professional with all the residents that they seen today within the care home.

I can happily recommend Connect Eyecare for their outstanding service. When my father lost his glasses, the team truly pulled out all the stops to help us. They were incredibly kind, professional, and efficient, and managed to get his replacement glasses sorted within a very short timeframe.

The level of service and care they showed was excellent and nothing felt like too much trouble. Thank you so much to everyone at Connect Eyecare for going above and beyond — highly recommended!

Your team visited my sister's care home, I went to support her as she's a new resident. They were so professional, patient and kind. Gary rang me within a week to explain what happened next, and emailed the details and bill, which I sorted out easily over the phone. An excellent experience, thank you all.

A wonderful service. Great communication with myself as my mum is in a Care Home and the service was provided within this setting. Thank you.

The experience I have had with connect Eyecare has been excellent. My mum is in a care home and has dementia. The girls were fantastic at explaining to both myself and mum, what was needed and how things were going to be done. I was kept to date when the glasses would be ready and although I was on holiday the glasses were fitted and I was sent an email the same day explaining what had been done and letting me know about the aftercare service in case anything was needed. The service they provide is exceptional

The team at connect eye care really go the extra mile now can see in HD after been fitted for new glasses nothing was to much trouble even putting lenses in my sunglasses a truly 5 star experience
Thanks team connect

Sarah and Jenna were very professional, their approach to our Residents was kind and considerate. The "pop up" opticians was outstanding and really made a difference to the visits. Can't wait for the next visit Thank you

Great service and very friendly staff in attendance, handed out pens as well. Residents appeared to be happy with care given and managed to get through all those requiring eye tests. Very processional. Both Sarah and Ann Marie deserve all praise for their hard work today. Thank you ladies !

Sarah and Jenna were excellent and had great patience with the residents

Great experience with Connect Eyecare, very professional, friendly service and excellent advice throughout.

Great service, my Father is in Care Home and his glasses were too tight and marking his face, we called and someone was there within a few hours to fix for him. Her name was Alison and she was fabulous as my father is non verbal but Alison was great at communicating with him to solve his issue. Very grateful for your assistance Alison.

I have used connect eye care for the last few years within my care homes and they are extremely professional, polite and take the time to make sure our residents feel comfortable and safe. The shop they bring really helps to make our residents at ease. I would like to mention two team members who are excellent - Sarah and Jenna. A great asset to connect eye care.

Felt very comfortable very happy with the whole experience.

As manager at Cumbrae i can say that when connect Eye care visit the home they do a brilliant job at making the whole experience of having an eye test as calming as possible and very like a visit to a high street options.
Lee Gove

We changed our eye care over to Connect eye care s we were having some issues with our current supplier. From the first initial meeting through to appointment day and glass fitting we have had a fantastic service. Staff spent time with our residents getting to know them and their preferences. After meeting just once when it came round to fitting Danielle remember the names of residents. A very person and enjoyable experience for all involved. Cant wait to keep working with everyone .