weissratings.comReviews 

725
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, helpfulness, and professional demeanor, making interactions pleasant and informative. Many highlight the exceptional customer service, noting quick response times and efficient resolution of issues, often within minutes. Reviewers are very satisfied with their subscriptions, finding the services valuable and the onboarding process clear and concise. However, some customers also noted issues with response times, experiencing long holds and unfulfilled promises of replies. A few other people also felt that the service was not fit for purpose, especially for those overseas, and expressed disappointment with the lack of urgent support and clear disclosures.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, professionalism, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness, efficiency, and courtesy of... See more

Subscription

People report positive experiences with subscription, with many expressing satisfaction with the service and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just became a member of Hunters Alliance this morning. After watching Chris's very good video presentation re. the upcoming IPO, I still had several concerns in the early A.M. I wanted to avoid any... See more

Rated 5 out of 5 stars

I have a subscription to " Weiss Ultimate Portfolio ". This service combines the Weiss stock - and ETF -ratings ( recognized as the best ratings in the financial sector ) with Weiss 3.0 ( high-le... See more

Rated 5 out of 5 stars

I am a longtime Weiss member and continue to enjoy their work in helping me with my financial goals. I recently renewed my subscriptions and noticed I had clicked on an area that I was not going to... See more

Rated 5 out of 5 stars

Great customer support! I signed up for their 'Next Crypto Superstars' program recently. Kevin from the company called me for an onboarding session where he patiently guided me on how to navigate and... See more


Company details

  1. Alternative Financial Service
  2. Publisher

Written by the company

In Business Since 1971, Weiss Ratings empowers millions of investors with ratings, research and newsletters that provide the highest accuracy, the best safety and the most profitable investment guidance. Each day of the year, we issue over 52,000 newly updated ratings, including investment ratings on nearly all U.S.-listed stocks, mutual funds and ETFs; safety ratings on nearly all U.S. banks, credit unions and insurance companies; plus cryptocurrency ratings on most actively traded digital assets. Based on this vast array of ratings and research, our newsletters guide subscribers to investments and strategies with the goal of preserving and growing their wealth with confidence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

725 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(725)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kevin Conde called me from The…

Kevin Conde called me from The Onboarding, which is a outreach program for the Weiss Ratings for the new customers. Recently I have bought few programs to help me to improve my investments. But for over 3 months, I still don't know anything how to utilize any of the program that I invested in. So his call came in just on time when I felt I need to withdraw from my investments. From the first phone call to our last session, nothing but good news has happened. Kevin knows their products well, he can give me valuable instructions to learn the techniques to improve my understanding and get me to where I should go. His patients, level of understanding and positive attitude guiding me to begin appreciate the programs that I invested in. Kevin has demonstrated the highest level of a customer service one can be, and his willingness to help encouraged me to dive into the directions that I didn't know before. Thank you Kevin, for your supered service and teaching skills. TC

24 April 2026
Unprompted review
Rated 5 out of 5 stars

The shiny penny...…

They solved a problem permanently with ease and added in a good deal for me. definitely a shiny penny in today's world of " do it yourself" service carolyn

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a credit card charge rejected and…

I had a credit card charge rejected and then approved, and when I called Weiss to make sure I had purchased the package I wanted, I got tremendous help and assistance from Ryza. She answered every question in a very professional manner and went out of her way to reassure me the product was confirmed and would be added to my account. If I could give her more than 5 stars, I would.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

I won't be spending anymore money here

I won't be spending anymore money here. I made 2 deposits to get the welcome bonus. I deposited 60 in total, I won 116 and couldn't withdraw any of it. I wrote Weiss and it's been over 24 hours with no reply. I can play at Betty and be treated like a valued customer with a chance to actually win

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Rita sells well

Rita sells well. I got year of Disruptors & Dominators yet aren't ready to move to perpetual membership. Thanks for her speaking so kindly.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

RJ brings the heat!

RJ was the epitome of excellence during my interaction with him. I found him to be personable, courteous, professional, and knowledgeable. I have found the same with all of the Weiss Ratings Concierge Team when I contact them via phone, email or text.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

All contacts with the company have been…

All contacts with the company have been conducted very professionally and the call-in representatives have been able to answer all of my inquiries to my satisfaction. On this particular day I was in contact with Ryza.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I have been a subscriber for several…

I have been a subscriber for several years with Wise Ratings. They have ALWAYS provided real, ongoing and accurate wisdom in their investment analysis. I also feel like they truly care about each their clients and that I am not JUST a paid subscriber, but an equal and a friend. I dealt with Janine is customer service today and want to give her a huge shout out for kindness and efficiency in handling my challenge.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I previously had a BRUTAL time trying…

I previously had a BRUTAL time trying to invest in’s deal hunters alliance stock. Jeanine patiently walked me through the process resulting in a successful enrollment and investment I highly recommend her when it comes to this matter

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Kevin

Your Rep. Kevin gave the infomation that I needed.It was a pleasure speaking with him. He has a nice personality. Thank you for all of your help. Im looking forward to working with you all. Have a beautiful summer.

30 March 2026
Unprompted review

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