Weight Watchers Reviews 

3,993
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 3,702 reviews, reviewers had a great experience with this company. Customers consistently praise the knowledgeable and supportive staff, including coaches and clinicians, for their friendly and helpful approach. Many find the program highly effective for weight loss, appreciating its comprehensive tools and positive results. The app is also highlighted for its excellent tracking features, allowing users to monitor macros, and for providing access to informative workshops. Conversely, some customers reported the app to be confusing or prone to technical issues, hindering food tracking. Others faced difficulties with medication access, dosage, or experienced a lack of expected results.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience, with many finding the app user-friendly for... See more

Staff

Consumers find staff to be positive, with many reviewers expressing satisfaction with the support and... See more

Product

Clients share ambiguous opinions on product, with some expressing satisfaction, noting positive results like... See more

Application

Reviewers highlight ambiguous aspects of the app, with many expressing satisfaction and praising its ease of... See more

Service

Customers consistently note ambiguous experiences with service, with some praising the helpfulness of care... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My care team has been great. I’ve received quick responses to my questions. The app can be confusing on the medication side. I completely missed N important chat that ended up delaying getting st... See more

Company replied

Rated 4 out of 5 stars

Meetings have always been what keeps me on or very near the path to getting healthy. I'm fortunate to have in person meetings close by. Ways that WW could improve: Allow those who reached lifetime... See more

Company replied

Rated 4 out of 5 stars

I have recently had major medical isdues with my father and not entering my meals. It took too long to get meds after i started whdn meds were not approved by my insurance anyway. The injections have... See more

Company replied

Rated 4 out of 5 stars

Long time WW member, and glad that now WW Clinic with GLP-1s are an option. But when I switched to Clinic I was surprised to find that all of my history with WW (including weight history) does not co... See more

Company replied


Company details

  1. Beauty & Well-being

About Weight Watchers

Written by the company

Powered by science. Proven by people.

Written by the company

Weight Watchers is the #1 doctor-recommended weight-loss program.*
Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
*Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
^Based on total WeightWatchers program sign-ups since 2001.
**Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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4.0

All reviews

(3,993)

3,830 reviews in the last 12 months

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Rated 4 out of 5 stars

This macros are helpful

This macros are helpful, the meetings are essential

12 July 2026
Weight Watchers logo

Reply from Weight Watchers

We're so glad to hear that you find our macros helpful and our meetings essential. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

I'm grateful that you have made virtual…

I'm grateful that you have made virtual meetings affordable! We lost all in person meetings back around COVID and there is nothing within 100 miles.

5 July 2026
Weight Watchers logo

Reply from Weight Watchers

We are so glad our virtual meetings have been helpful, especially given the challenges of the past few years. We appreciate your kind words!

Rated 5 out of 5 stars

For me I use the app to track my food…

For me I use the app to track my food intake and I am enjoying some of the virtual workshops.

12 July 2026
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Reply from Weight Watchers

We're so happy to hear that you're enjoying tracking your food intake with our app and finding the virtual workshops beneficial! Thank you for your positive feedback.

Rated 4 out of 5 stars

The online meetings are quite helpful

The online meetings are quite helpful. Still wondering what I have "free" for the first 2 weeks.

12 July 2026
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Reply from Weight Watchers

We're glad our online meetings are helpful! We understand your question about the free trial period. We are always working to clarify our offerings.

Rated 5 out of 5 stars

Weight Watchers has evolved to a real…

Weight Watchers has evolved to a real comprehensive tool for weight loss. If you have tried it before but it didn't stick, I encourage you to try it again.

12 July 2026
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Reply from Weight Watchers

We are so happy to hear that you find our program to be a comprehensive tool for weight loss! It's wonderful to know that you're encouraging others to give it another try. Thank you for your positive feedback!

Rated 4 out of 5 stars

Love the amount of meetings available

Love the amount of meetings available

12 July 2026
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Reply from Weight Watchers

We're delighted to hear that you appreciate the variety of meetings we offer. Your positive feedback is truly valued, and we're grateful for your kind words.

Rated 5 out of 5 stars

review

I have a wonderful leader and assistant; they are the best

5 July 2026
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Reply from Weight Watchers

We're so happy to hear that you have such a wonderful leader and assistant. We appreciate your positive feedback and are glad you had a good experience.

Rated 5 out of 5 stars

Best weight program ever

Best weight program ever. I've done them all. Its now my lifestyle which I ve kept my weight off for 20 yrs

5 July 2026
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Reply from Weight Watchers

We're so happy to hear that our program has become a sustainable lifestyle for you and that you've maintained your weight for two decades! Your dedication is truly inspiring.

Rated 2 out of 5 stars

I would like to be able to speak to…

I would like to be able to speak to someone about GLP-1 without having to purchase the additional membership.

5 July 2026
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Reply from Weight Watchers

We appreciate your feedback. We understand your desire to discuss GLP-1 options without an additional membership. We are always reviewing our policies.

Rated 5 out of 5 stars

The communication with the care team…

The communication with the care team and the way they take the time to listen to their patients / clients concerns. Thank you weight watchers and my care team

5 July 2026
Weight Watchers logo

Reply from Weight Watchers

We're so happy to hear about the excellent communication with your care team and how they take the time to listen to your concerns. Thank you for your kind words!

Rated 5 out of 5 stars

Helpful and informative

The website has many needed sections that are helpful in a weight loss journey.

12 July 2026
Weight Watchers logo

Reply from Weight Watchers

We're happy to hear that you have had a great experience. Thank you for your positive feedback; we appreciate it.

Rated 4 out of 5 stars

I love the workshops

I love the workshops! Although all workshops leaders/coaches may not be a fit for me, the workshops are very informative and extremely helpful!
The website is a little hard to navigate.

And tracking my food isn’t the easiest because that part of the app has quite a few issues with it.

However, I love Weight Watchers!!

5 July 2026
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Reply from Weight Watchers

We're happy to hear you find the workshops informative and helpful! We appreciate your feedback regarding the website navigation and the issues you've encountered with food tracking in the app. We'll definitely consider this as we work to improve the experience for our members.

Rated 3 out of 5 stars

The app is OK

The app is OK. I’m frustrated because I signed up for the GLP one program. I faxed them all my labs, photo copied from my chart, but they don’t like the form that they came in. They wanted me to print them in a PDF form off my chart, but my chart does not give me the option to do so so that I had to contact my position which I did on July 3 giving them all the information to back or email the results which I did on July 3. So far I have not heard back from my physician and or my care team they give you one month for $25 but the whole month will be wasted because I haven’t even been given a prescription yet.

12 July 2026
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Reply from Weight Watchers

We appreciate your feedback and time. We'll review how we can better support customer health and well-being moving forward.

Rated 5 out of 5 stars

Love the new options

Love the new options, no one size fits all GLP1, Diabetes, all in, the different options in meetings, the updates in the app, to track Macros and calories besides points

12 July 2026
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Reply from Weight Watchers

We're so glad to hear you're enjoying the new options and the variety of support available, including the different meeting choices. It's fantastic that the app updates, especially for tracking macros and calories, are proving helpful for you!

Rated 3 out of 5 stars

The communication with my “team” has…

The communication with my “team” has been sparse at best. I didn’t know when to request my next dose of medication so I had to “stretch” the remainder of my medication out and skipped some days as a result. Guidance for my engagement is lacking or I haven’t found it yet.

29 June 2026
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Reply from Weight Watchers

We appreciate your feedback and regret that your experience has not been optimal. We'll look into how to improve our services.

Rated 3 out of 5 stars

I have taken a few if the WW101…

I have taken a few if the WW101 workshops they are too fast paced for me and I have a version of the app that is a test version. I would like a workshop or video to see how that works. One that I could replay and or pause and use my app at the same time. It’s hard to chat in the workshops because I can’t pay attention to what’s being said while trying to get a question out.

12 July 2026
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Reply from Weight Watchers

We appreciate your feedback regarding the pace of our workshops and the desire for more flexible learning options. We're sorry that the current format makes it difficult to follow along and ask questions. We will consider offering on-demand content that allows for pausing and replaying.

Rated 5 out of 5 stars

Easy to follow

Easy to follow. You get great results!

5 July 2026
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Reply from Weight Watchers

We're happy to hear that your experience was fast and easy. Thank you for your positive feedback; we appreciate it.

Rated 3 out of 5 stars

Love the fact that where I live I can…

Love the fact that where I live I can still drive to a meeting within 30 minutes of where I live. I miss many of the people that went to meeting in the town where I originally started out in Canandaigua NY. I think we as a WW community left a lot of people behind. I get it that as a cost savings there was a need to reduce reality footprint. But still sad. I feel lucky that both places I attend offer 2 of the best leaders I have had in WW.

12 July 2026
Weight Watchers logo

Reply from Weight Watchers

We appreciate you sharing your thoughts and feelings about the changes in our community. We understand that it can be difficult when familiar faces and meeting locations change. We're glad to hear you've found excellent leaders in your current workshops and value your understanding of the need for adjustments.

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