I do love the family community sometimes I don’t want to hear the science facts if you go to WW you know it is science base, that really makes the meeting section boring and too wordy. Often the scien... See more
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Excellent follow up and advice from your clinicians

Reply from Weight Watchers
I love the app!! Especially the Macros! I am learning more about proper nutrition on this new WW program than ever before. Love it! And…it’s working!

Reply from Weight Watchers
The app could be easier to toggle between entering weight and daily activities. Daily inspirations could be useful, too!

Reply from Weight Watchers
This is the only diet in my opinion that is healthy.
Secondly, it is the only diet I have ever been on where I have maintained my goal weight for 7 years and I am 80 years old and have had to cut down on activity since I have had 7 spinal fratures.
It is Mary Sheridan not Jim Sheridan

Reply from Weight Watchers
Ordered as directed, received a confirmation and medication was received within a few days.

Reply from Weight Watchers
I didn't realize I needed to reorder my meds 10-14 prior to running out. I asked the team for an expedited refil and I was only without 4 days. I truly appreciated the assistance.
Thanks.

Reply from Weight Watchers
I feel like I can trust WW. I am still getting used to the app. It is soooo much easier than the old program where you physically had to weigh in each week.

Reply from Weight Watchers
I love the program especially the online app with educational information and workshops that assist with focusing on topics.

Reply from Weight Watchers
Thank you WW for enabling us to have the necessary tools to help us on our journey.

Reply from Weight Watchers
Communication is great. Always respond to questions. Helpful information on line available to customers. Great recipes available. Support always available.

Reply from Weight Watchers
My experience with weight watchers as been great so far
I’ve experienced timely and informative responses and excellent community support system.
I’m really excited to see real results and here for this remarkable journey

Reply from Weight Watchers
I do love the family community sometimes I don’t want to hear the science facts if you go to WW you know it is science base, that really makes the meeting section boring and too wordy. Often the science words aren’t truly understood by everyone either! We need the private studios back because using others space can sometimes cause issues like the heat is broke or no ac on a hot day.

Reply from Weight Watchers
Your response time is too long, I think the app is rather confusing, the information is sometimes inaccurate. I’m actually very disappointed and I’ve been a part of Weight Watchers for many years.

Reply from Weight Watchers
I love the availability of virtual classes and the new different topics. I like the workout videos. I do miss having in person locations closer and available. I Miss the super early in person classes. I absolutely miss the WW locations that sold WW products. I miss WW magazine. I 100% miss Aptive workout collaboration WW had.

Reply from Weight Watchers
I go to workshops each week and the people and leaders make it a great experience. Many people’s story it I did for a while then dropped off and I wish I never did because we know this system works.

Reply from Weight Watchers
I love being able to use the app for tracking and getting recipes. All the changes have made it difficult. I was finally getting the hang of it, then everything changed. There has also not been a lot of info about the changes. And not everyone's changes came at the same time. It would be nice if there were some kind of written not virtual, not ON the app. An email we could print and refer to as we practice of a brochure. But with details.

Reply from Weight Watchers
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