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WeFix London Reviews 

622
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, knowledgeable, and polite during home service appointments, making interactions pleasant and reassuring. People also appreciate the highly efficient service, noting that professional engineers arrive promptly, explain everything clearly, and resolve plumbing or electrical problems very quickly. Though some reviewers noted occasional scheduling delays or issues that could not be fully resolved on the first visit, others experienced minor inconveniences regarding appointment times, scheduling changes, and situations where repairs required follow-up visits. A few consumers also mentioned feeling stressed when dealing with unexpected complications or handling active leaks after initial work.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that engineers and support team members are... See more

Service

Consumers find service to be positive, highlighting prompt response times and reliable professionals.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and... See more

Quality

Reviewers mention positive feedback about quality, consistently noting that professionals deliver high... See more

User experience

People report positive experiences with user experience, highlighting great service overall. Customers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Dalton certainly went the extra mile for me today – helping fix issues with my flat’s water supply and good advice on the way forward with various work. He was also able to offer advice to the... See more

Company replied

Rated 5 out of 5 stars

One of the best experiences I’ve had with a repair call out service. Joshua & Chris were both very friendly and helpful. They were knowledgeable and fixed the problem very quickly. They were honest ab... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend WeFix enough. I had floods of water coming through the ceiling at 23:00. I called WeFix, who were very reassuring, and an engineer arrived in under 30 mins. Adam solved and fixed... See more

Company replied

Rated 5 out of 5 stars

Lee was excellent all round. He was quick, professional and clearly knew what he was doing. He sorted out the sockets in the room efficiently and left everything looking like new afterwards. Really pl... See more

Company replied


Company details

  1. Plumber
  2. Carpenter
  3. Drainage Service
  4. Electrician
  5. Gas Engineer
  6. Roofing Contractor

Written by the company

London's superior 24hr service company will fix it! WeFix London is your trusted partner for comprehensive home and commercial repair services. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Our experienced engineers are specialists across plumbing, heating & gas, drainage, carpentry, building, electrics, roofing, air conditioning and more. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!

London's superior 24hr service company will fix it!

Written by the company

WeFix London is your trusted partner for comprehensive home and commercial repair services.
Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small.

Your call will always be answered by real people!

Our experienced team are available 24/7, based in our central London Control Centre.

Our experienced team are available 24/7, based in our central London Control Centre.
We won't let you down! We do not use AI!

Contact info

4.9

Excellent

TrustScore 5 out of 5

622 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(622)

581 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Matt was super quick and professional

Matt was super quick and professional - thanks a lot

7 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear David,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

A good experience

On time, friendly and efficient

7 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Roderick,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Was provided with friendly advice…

Was provided with friendly advice regarding kitchen sink unit that wasn’t so much an upsell but a genuine concern.

7 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Tsz,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

The engineer Matt was very professional…

The engineer Matt was very professional quick and pleasant.

6 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Bunmi,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Rob Dalton certainly went the extra…

Rob Dalton certainly went the extra mile for me today – helping fix issues with my flat’s water supply and good advice on the way forward with various work. He was also able to offer advice to the head plumber of the building, who was struggling to drain down the water supply (before we could start work). Look no further than Rob would be my advice, a gem.

4 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear David,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Plumbing

Lee arrived promptly, explained everything clearly and got the problem sorted. Would recommend!

4 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Teresa,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Have had on-going issues with our premises plumbing. Josh was great, sorting out the issue and ensuring things were in working order before he left. Really went above and beyond to ensure that as much as possible, he investigated the issue thoroughly

4 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear David,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Harry Smale was amazing

Harry Smale was amazing! Extremely helpful, came to site quickly and sourced everything we needed. Great service!

4 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Laura,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Sink refitting

Rob removed insinkerator and installed new pipes and refitted sink. Did a splendid job and checked everything was working before he left. Worked efficiently and tidily.

4 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Dionne,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Lee was brilliant

Lee was brilliant. Knowledgable, helpful and got on with the job in a prompt manner.

Would recommend.

4 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Patrick,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Five stars service

Mr. Rob was very professional, very nice person and resolved all the problems!!!
Thank you! Definitely I will contact We Fix again.

2 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Teresa,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent work by Matt from Wefix

Excellent work by Matt. Very neat and tidy work. Talked me carefully through what he thought was needed and fully explained options. Cleaned up well when finished. No messing about - every minute spent productively.

3 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Alen,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Efficient garden storage assembly

Alex P came today to assemble a garden storage box. He arrived on time, was very friendly and professional and quickly had the job completed to an excellent standard.
The job was only arranged the day before so great service to have it completed so quickly.

2 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Linda,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very helpful plumbers

Very helpful, they managed to sort out the issue with the active pump

2 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Romy,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excelent company to deal with

Realy nice guy, phoned to give time of arrival, arrived on time, work compleated quickly and efficently. Great service all round would recomend and use again.

2 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Janet,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent work…

Tracy has provided excellent service and successfully fixed our problem. Her help is much appreciated.

2 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Cynthia,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Professional and kind

Alex was very knowledgeable and helpful. Really pleasant and professional. Resolved the problem.

1 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Mrs Gracia,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Good service for air con

1 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear R S,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Fixing front door

Alex came to fix the Perko closer on my front door, which had come loose and as detaching from the door, making it difficult to close. He quickly fixed it and also fixed the night latch of the door that was also loose. Brilliant service and a lovely tradesman. Many thanks, Alex!!

1 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Hannah,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

They came on time did the servicing

They came on time did the servicing, and explained everything clearly and precisely.

1 September 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Richard,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

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