Very easy site to negotiate. I know the recipients were informed once I’d purchased their gift, so I’m assuming the rest of the transaction will go to plan and they’ll receive it when it’s suitable fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The site was very easy to use and an ideal way to see various gift options to purchase. Payment and getting the gift to the happy couple is very straightforward and makes life much easier all round, e... See more
Company replied
Extremely easy to use. A little disappointing to come across the handling fee. This could be pointed out that it was necessary at the beginning of the process. But overall very good service.
Company replied
Was easy to follow and lots of choices for presents to purchase for the couple and good pictures of the presents so could see exactly what you are buying for them including the what the experiences we... See more
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Company details
Information provided by various external sources
The Wedding Shop has been helping couples create and manage their wedding gift lists online for over 30 years giving our couples a unrivalled choice of gifts.
Contact info
312 Fulham Road, SW10 9UG, United Kingdom
- weddingshop.com
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from The Wedding Shop
Thank you for your lovely review, Sara! We're delighted to hear that you found The Wedding Shop so easy and quick to use. Making the gifting experience as simple and stress-free as possible is exactly what we strive for, so it's wonderful to know you had such a positive experience.
Warmest regards,
Rhian
Customer Care Advisor
A system that works.
Nothing made it Great, but it worked! We ordered and payed, very straight forward, nothing more to say.
6 July 2026
Reply from The Wedding Shop
Thank you for taking the time to leave your review, Martin.
We're pleased to hear that you found the ordering and payment process straightforward and that everything worked as expected. While we always strive to create a truly memorable experience, we appreciate your honest feedback and will continue looking for ways to make our service even better.
Thank you again for sharing your thoughts.
Warmest regards,
Liss
Senior Customer Care Advisor
Very easy site to negotiate
Very easy site to negotiate. I know the recipients were informed once I’d purchased their gift, so I’m assuming the rest of the transaction will go to plan and they’ll receive it when it’s suitable for them. The option to include gift wrapping etc was great. Certainly makes wedding gift shopping a breeze!
25 June 2026
Reply from The Wedding Shop
Thank you for your wonderful review, Karen!
We're delighted to hear that you found The Wedding Shop easy to navigate and that the whole gifting experience was so straightforward. It's lovely to know you appreciated the gift wrapping option and the reassurance that the happy couple was notified of your thoughtful purchase.
We're so pleased we could help make wedding gift shopping a breeze, and thank you for taking the time to share your kind feedback.
Warmest regards,
Liss
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you for taking the time to leave your review, Mayra.
We're delighted to hear that you found The Wedding Shop easy to use and enjoyed our friendly, easy-to-navigate platform. Providing a simple and enjoyable gifting experience for our guests is exactly what we strive for, so it's wonderful to know we met your expectations.
Thank you again for sharing your feedback.
Warmest regards,
Liss
Senior Customer Care Advisor
The Wedding Shop site was easy to use…
The Wedding Shop site was easy to use and I was able to buy a wedding present in my price range very easily. My only complaint was that the wrapping was very expensive. I didn't purchase it, because £4.99 to wrap a £19 present was excessive. Also £2.99 for a gift card seemed quite a lot, but I did add that.
Thank you for a good experience.
6 July 2026
Reply from The Wedding Shop
Thank you for taking the time to leave such a thoughtful review.
We're delighted to hear that you found The Wedding Shop easy to use and were able to find a wedding gift within your budget. It's wonderful to know you had a positive experience overall.
We also appreciate your feedback regarding the cost of our gift wrapping and greetings card options. We understand that these may not represent the best value for everyone, and we'll be sure to share your comments with the relevant team as we continue to review the additional services we offer.
Thank you again for your kind feedback, and we're so pleased you enjoyed your experience with us.
Warmest regards,
Liss
Senior Customer Care Advisor
Very easy to use and a great way of…
Very easy to use and a great way of choosing the right gift or contributing towards it.
A most convenient way to have your wedding gift delivered to the happy couple too.
6 July 2026
Reply from The Wedding Shop
Thank you for your wonderful review, Susan! We're delighted to hear that you found our website easy to use and enjoyed being able to choose the perfect gift or contribute towards one. It's especially lovely to know that you appreciated the convenience of having your gift delivered directly to the happy couple, helping to make the whole experience simple and stress-free.
Warmest regards,
Liss
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you for your wonderful review, Oliver! We're delighted to hear that you received good service and found our website easy to use. Providing a simple and enjoyable gifting experience for our guests is exactly what we strive for, so it's lovely to know you had such a positive experience.
Warmest regards,
Rhian
Customer Care Advisor
A great one stop shop for the bride and groom!
No messing about and getting the wrong gifts - everything for the bridge and groom’s new life together in one place!
5 July 2026
Reply from The Wedding Shop
Thank you for your wonderful review, Jessica!
We're delighted to hear that you found The Wedding Shop to be a great one-stop shop for celebrating the happy couple. We love helping guests choose gifts they know the couple will truly appreciate, making the whole gifting experience simple and stress-free.
Thank you for taking the time to share your kind feedback.
Warmest regards,
Rhian
Customer Care Advisor
Reply from The Wedding Shop
Thank you for your wonderful review, Margaret! We're delighted to hear that you found our website easy to find, navigate, and order from. Providing a simple and seamless gifting experience for our guests is exactly what we strive for, so it's lovely to know you had such a positive experience.
Warmest regards,
Phoebe
Customer Care Advisor
Not easy to use
Not easy to use. Could not update my address easily. kept going round in circles!! Could not easily delete item from shopping basket.
4 July 2026
Reply from The Wedding Shop
Thank you for taking the time to leave your review, Jill.
We're sorry to hear that you found the website difficult to use and that updating your address and managing your shopping basket proved frustrating. That's certainly not the experience we want our guests to have.
We really appreciate you taking the time to highlight these issues. Feedback like yours is invaluable, and we'll ensure your comments are shared with our website team as we continue to improve the user experience.
If you're still experiencing any difficulties, please don't hesitate to get in touch with our Customer Care team. We'd be more than happy to help.
Warmest regards,
Phoebe
Customer Care Advisor
Reply from The Wedding Shop
Thank you for your wonderful review, Debbie! We're delighted to hear that you found our website very easy to navigate and that the available gift choices were clear and easy to browse. We work hard to make the gifting experience as simple and enjoyable as possible for our guests, so it's lovely to know you had such a positive experience.
Warmest regards,
Phoebe
Customer Care Advisor
Reply from The Wedding Shop
Thank you for taking the time to leave a review.
We're sorry to hear that you were disappointed with the charges applied to your purchase.
The Wedding Shop provides a complimentary wedding gift list service for couples, allowing them to create and manage their list free of charge. The service and optional extras, such as adding a personalised gift message, help contribute towards the costs of operating and maintaining this service. We always aim to be transparent about any applicable charges before a purchase is completed so that guests can make an informed decision.
We appreciate your feedback and will ensure your comments are shared with the relevant team for review.
Warmest regards,
Liss
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you for your wonderful review, Lisa! We're delighted to hear that you found our website easy to use. Making the gifting experience simple and straightforward for our guests is exactly what we strive for, so it's lovely to know you had such a positive experience.
Warmest regards,
Liss
Senior Customer Care Advisor
Wonderfl service x
2 July 2026
Reply from The Wedding Shop
Thank you for your wonderful review, Lee! We're delighted to hear that you had such a positive experience with our service. Your kind words mean a great deal to us, and we're so pleased we could help make gifting the happy couple simple and enjoyable.
Warmest regards,
Liss
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you for your wonderful review, Jacqueline! We're so pleased to hear that you had a positive experience with us. We also appreciate your suggestion about including a complimentary greeting card. Feedback like yours is incredibly valuable, and we'll be sure to share it with the relevant team as we continue to review and enhance our service.
Warmest regards,
Liss
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you for your wonderful review, Julie! We're delighted to hear that you found our service fast, easy to use, and helpful. Providing a smooth and enjoyable gifting experience for our guests is exactly what we strive for, so it's lovely to know we delivered.
Thank you for taking the time to share your feedback.
Warmest regards,
Liss
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you for your wonderful review, Deborah! We're delighted to hear that you found our website easy to use. Making the gifting experience simple and straightforward for our guests is exactly what we strive for, so it's lovely to know you had such a positive experience.
Warmest regards,
Liss
Senior Customer Care Advisor
Great service and easy to access
Great service and easy to access, choose a gift and it will be delivered to the couple before their wedding day. Would definitely recommend.
30 June 2026
Reply from The Wedding Shop
Thank you for your wonderful review, Hazel! We're delighted to hear that you found our service easy to use and that choosing a gift was so straightforward. It's especially lovely to know that you appreciated the convenience of having the gift delivered to the happy couple ahead of their wedding day, and we're thrilled that you would recommend us to others.
Warmest regards,
Liss
Senior Customer Care Advisor
It was a simple process to choose the…
It was a simple process to choose the presents we wanted,and everything there after.From payment, writing our message and signing out.
30 June 2026
Reply from The Wedding Shop
Thank you for your wonderful review, John! We're delighted to hear that you found the whole process simple, from choosing your gift through to payment, writing your message, and completing your purchase. We work hard to make every step of the gifting journey as smooth and straightforward as possible, so it's lovely to know you had such a positive experience.
Warmest regards,
Liss
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you for your wonderful review, Rita! We're delighted to hear that you found the website easy to navigate and that choosing and purchasing a wedding gift was so straightforward. We aim to make the gifting experience as simple and enjoyable as possible for our guests, so it's lovely to know you had such a positive experience.
Warmest regards,
Liss
Senior Customer Care Advisor
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