Banner for wed2b - London (Bromley)

wed2b - London (Bromley) Reviews 

55
TrustScore 4.5 out of 5

4.6

38 London Road, BR1 3QR Bromley, Kent, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My sales consultant, Yasmin, was so incredibly helpful and supportive with assisting me in trying on dresses at the Bromley branch. I felt so comfortable and confident in the dress I chose, and... See more

Company replied

Rated 5 out of 5 stars

I’ve been to the Wed2be Bromley branch on 3 occasions to purchase my dress and accessories and each time the staff have been absolutely lovely and very helpful. Would highly recommend.

Company replied

Rated 5 out of 5 stars

Aaliyah was amazing from start to finish not pushy very open and gave the best experience ever. My first dress i popped on i feel in love with and aliyah went out to make sure they had my size a... See more

Company replied

Rated 5 out of 5 stars

Tahlia was really lovely, helpful and knowledgeable and made me feel really comfortable. Even though I didn't end up buying my wedding dress that day, she helped me narrow down my choices and figure o... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

Written by the company

At WED2B London (Bromley), we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious London (Bromley) store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our London (Bromley) Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • 38 London Road, BR1 3QR, Bromley, Kent, United Kingdom

  • 020 3870 0723
Promotion box for wed2b - London (Bromley)

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.6

Excellent

TrustScore 4.5 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(55)

3,110 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience here was 10/10

My experience here was 10/10. Aaleayah was absolutely amazing - she understood exactly what I wanted in my dream dress and because of that, I said yes to the dress! She made me comfortable and I had a fabulous experience. Thank you so much!

31 March 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

From the moment we went in the staff…

From the moment we went in the staff were absolutely amazing. Lia was wonderful and so helpful throughout the whole experience. I left with my dream dress and accessories. I am over the moon.

7 April 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bromley team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

I first of all visited Ashford store…

I first of all visited Ashford store where I purchased Juniper, and immediately woke up regretting that choice, I exchanged it in the Bromley store where I felt so well looked after by the gorgeous Aleaya, the store was so much better equipped with more stocked dresses and more space, the ladies were absolutely wonderful. Thank you so much Aleaya you truly have made my experience ❤️❤️ I’m so happy with my beautiful dress ❤️❤️

4 April 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

The staff were very friendly

The staff were very friendly, nothing was too much trouble, tried a few dresses on from the huge selection. Wonderful experience. I did visit another bridal store before I visited WEB2B in Bromley and it was awful. They also have an amazing tailor who they recommend for alterations who again he was outstanding and so good. Please don’t hesitate to visit this store.

18 March 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Wonderful Wedding Dress Shopping Experience

Thank you so much to the Bromley team! They were amazing and made my wedding dress shopping experience so fun and special.

Aaleayah, my wedding dress consultant, was absolutely lovely. She was kind, patient, and incredibly attentive. She asked all the right questions and picked out dresses I would never have chosen myself. She really understood me, read my body language, picked up on subtle cues about how I felt in each dress, and adjusted by building on what I liked and didn’t like.

I visited the shop twice, and on my second visit, I found the perfect dress. The dress is gorgeous and feels as if it was made for me, as it doesn’t need any alterations at all!!!

After buying the dress (with my friends), they accommodated for me to come back a 3rd time to do a dress reveal for my mum, sister, and nieces, which made the whole experience even more special and memorable.

I highly recommend this shop and the entire team. I was always able to walk in, be seen and receive personalised care.

Thank you again, Aaleayah & Bromley Wed2Be team! 💛💛💛

22 March 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Amazing experience

Attended the Bromley branch on sat 21st March.
Was greeted by Faye.
Faye took the time to listen and put me at ease. As an older bride and the 1st time trying on wedding dresses I was very nervous but quickly felt at ease with Faye.
I tried on the dresses I thought I would like and although they were lovely dresses I realised they were not for me.
So Faye brought out a wild card something I would never have picked myself.
It even made my daughter and myself cry.
I felt amazing in the dress and said yes to the dress.
I can't thank Faye and the team enough for a lovely experience
From 1 very happy bride to be.
Kim

21 March 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

The wild card

My experience with wed2b team they were very helpful and welcoming to their customers.
Firstly, I was very nervous entering through the doors and overwhelmed when it came to making choices of what style of dress I'm looking for.
Lia is a bubbly person who made me feel at ease. She listened to my likes and dislikes and worked with me trying on a few dresses. When it came to the last dress I told Lia to surprise me. She said," oh okay you want the wild card".
Who would thought the wild card dress would be the one.
Thank you, thank you, you made this bride to be very happy. I just hope I blow my husband to be mind.
Wed2b team continue to help guide the new brides to be on their happy journey because you have for me.

21 March 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you so much Lia, your recommendation is wonderful and we’re so pleased that our Bromley team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Everyone in the shop was so helpful and…

Everyone in the shop was so helpful and positive which really helped my experience as I was not looking forward to it at all. The lady helping me, can not remember her name unfortunately, was so lovely!

10 March 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

The best experience

Just wanted to say a massive thank you to Faye and Eloise, they made this the best experience, I found my dream dress and both of these ladies were lovely. I can highly recommend this shop. Thanks again Tracie xx

10 March 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you so much, your recommendation is wonderful and we’re so pleased that our Bromley team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Tahlia was really lovely

Tahlia was really lovely, helpful and knowledgeable and made me feel really comfortable. Even though I didn't end up buying my wedding dress that day, she helped me narrow down my choices and figure out what styles are right for me. My daughter however chose her flower girl dress straight away and loved it!

14 March 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you for visiting our Bromley store- we are so pleased you had a great time with us and we cannot wait to see you back in store to find your dream dress. Congratulations to your daughter on finding the perfect flower girl dress! 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Kay at the Bromley store was amazing

Kay at the Bromley store was amazing. Did not feel pressured to buy anything, she was more than accommodating to our party and was very very helpful

14 March 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you so much for your wonderful review. Kay and our Bromley team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Aaliyah was amazing

Aaliyah was amazing. From the moment I walked into the store, til the moment I left. She was attentive, honest and made me feel great!

16 March 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Great Experience

I was hopeful that Wed2be would have my perfect dress. They didn’t disappoint. Had the most amazing experience. Lia knew exactly what I wanted and got it right with the 2nd dress. The staff are lovely and patient. Couldn’t fault it.

7 March 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Thank you Faye

Finding my wedding dress here was one of the most special moments of my entire wedding journey. From the moment I walked in, I felt so welcomed and cared for. The team created such a warm and supportive atmosphere that immediately put me at ease.
What meant the most to me was how genuinely invested they were in helping me find my dress. Faye, who helped me throughout the appointment, was absolutely amazing. She listened carefully to my ideas, understood my vision, and guided me so thoughtfully through the process. Her patience, kindness, and encouragement made the whole experience feel so personal and special. At no point did I feel rushed or pressured — instead, I felt celebrated, supported, and truly understood.
When I finally stepped out in the dress, it was such an emotional moment. I remember looking in the mirror and feeling completely overwhelmed in the best way. It felt like everything suddenly became real. Faye shared that moment with me and made it even more magical.
I will never forget how special she made me feel that day. Choosing a wedding dress is such a meaningful experience, and I’m so grateful it happened here. I left not only with my dream dress, but with a memory I will cherish forever.

21 February 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Great wedding shop

I didn’t have to make an appointment, I was looking for bridesmaid dresses and was not disappointed. Very friendly welcome. Large collection of wedding dresses and bridesmaids dresses in an array of colours and sizes. Very clean shop. Plenty of staff and no pressure to buy. Was given clear information and recommended an
alterations shop. I would highly recommend 👍

21 February 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Such a modern easy way to bridal dress…

Such a modern easy way to bridal dress shop! Makes it stress free and enjoyable! Eloise at Bromley is amazing!

23 February 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 1 out of 5 stars

I had an absolutely terrible experience…

I had an absolutely terrible experience at the bromley branch. 4 weeks before my wedding they lost two of my bridesmaids dresses.
They were awful with communication but their customers service were good. Very upsetting and disappointing.

1 February 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Thank you for sharing your feedback. We understand that you have already liaised with our Customer Care Team regarding this matter. Our wish is for every bride to feel amazing whilst with us, and enjoy every minute of her experience, and it is very disappointing to hear that on this occasion, we have not met this expectation. We hope we have managed to resolve everything for you and we wish you all the best for your special day. Kind regards, wed2b

Rated 5 out of 5 stars

My consultant Fay was absolutely…

My consultant Fay was absolutely amazing she took her time and made me feel so special as a older bride and not having my mother with me to share the experience she explained in great detail all the dresses I tried on and gave brilliant advice I shall be recommending your boutique to other brides to be x

7 February 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

The service was great!

The service was great, the staff were so friendly and helpful to help me find a dress that suited me.

16 January 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bromley team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Lovely ladies who definitely made me feel confident. Thank you ☺️

25 January 2026
wed2b - London (Bromley) logo

Reply from wed2b - London (Bromley)

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look