Currently trying to sell a one bedroom property and due to the slow market decided to explore webuyanyhouse. Spoke with Sheelan who was able to give me a breakdown of the process and costs giving... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted Webuyanyhouse to sell my late father’s retirement flat and spoke to Ron. He explained the process clearly, went through all the T & C’s and answered all my queries. There was no hassle or... See more
Company replied
I am in the early stages of selling my Auntie's house through We Buy Any House. And although a little sceptical initially, the service I have received has been excellent. Christian Thomason has been... See more
Company replied
Had an amazing experience with Webuyanyhouse.co.uk and especially Dom Hindmarch. He was open and honest, clean and concise and explained the process throughout. Could not have asked for more. Would th... See more
Company replied
Company details
Written by the company
At We Buy Any House, we’re committed to keeping things simple. We make selling homes as fast and hassle-free as possible. No hidden costs, obligations or last-minute renegotiation's in prices. You can view all of our We Buy Any House reviews here.
We Buy Any House: the nation's trusted home buyer
Written by the company
- We honour our commitments
- We act responsibly and in good faith, always aiming to do the right thing.
- We build respectful relationships
- We understand that all strong relationships are built on mutual respect, so we consider the impact of our decisions on others.
- We go the extra mile
- We get the job done, with an efficient, uncompromising commitment to our work.
- We keep it clear and simple
- We keep things simple and efficient, always looking to simplify and improve our service.
Contact info
4.3
Excellent
742 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super Millie
I've been talked trough the phone with Millie and she was very professional, and helpful, I couldn't hear her properly, so I ask her to repeat half of the conversation we had and she calmly repeated everything again, without making me feel uncomfortable, and help me book in my house view.
Well done to Millie she is an extra gear to this company.
30 September 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Millie and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Absolute jokers
Absolute jokers. It was like talking to a used car salesman.
25 September 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Nabeela,
I’m sorry to hear that we didn’t meet your expectations.
We sincerely apologise for any disappointment or inconvenience caused by your experience with us.
We appreciate you taking the time to share your feedback and will take your comments on board.
We wish you all the best in the future.
Kind regards,
Chloe
Customer Service Manager
I made an inquiry today and Millie got…
I made an inquiry today and Millie got back to me very quickly. Shortly after, I was connected again with a scheduled viewing. Thanks Millie!
29 September 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Decasta,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Millie and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Special thank you to Millie and Alex…
Special thank you to Millie and Alex for always being there at the end of the phone during our viewing and offering stages. They couldn’t do too much.
28 September 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Katie,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Millie & Alex and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Review
Millie was really friendly and helpful on the phone and efficient at sorting things out.
9 September 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Millie and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Friendly and helpful Millie !!!
Millie has been very helpful - explaining everything I need to know regarding the property in Aesgil close Cramlington which im very interested in buying. She booked me straight away to view the property. Good advice from her.
7 September 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Rowena,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Millie and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Reply from Webuyanyhouse.co.uk
Hi Catherine,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Millie and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Millie was great!
4 September 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Christine,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Millie and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Reply from Webuyanyhouse.co.uk
Hi Sahib,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Millie and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Smooth and stress free experience from…
Smooth and stress free experience from Millie 🤎
28 August 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Abigail,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Millie and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Out of hours service produced nil but…
Out of hours service produced nil but on 2nd attempt Millie sorted my request very well for me
23 August 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi,
Thank you for sharing your review with us!
I'm delighted to hear you had a great experience with Millie and I will pass along on your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
What a crap website
What a crap website. Round and round, what's the property, what's your name, email,phone. FFS it did this six bloody times. Waste of time.
18 August 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Helen,
I’m sorry to hear that we didn’t meet your expectations.
After reviewing your feedback, we have taken your comments on board and will use them to help improve our website and marketing experience. We understand how frustrating it can be when a process feels repetitive or difficult to complete.
We apologise for any inconvenience this may have caused and appreciate you taking the time to bring this to our attention.
Kind regards,
Chloe
Customer Service Manager
Don’t !!
Out of curiosity, thought I’d see what price they offered,
Their form forces you to input your phone number and then they never stop calling. It’s full on harassment.
I’ve had seven calls today alone from their automated robot. Just don’t !!
16 August 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Phillip,
Thank you for sharing your feedback with us.
After conducting a thorough search of our records, we were unable to find any information associated with your account.
To assist us in investigating this matter further, please contact our Customer Service team at enquiries@webuyanyhouse.co.uk with your details.
Many thanks,
Chloe
Customer Service Manager
Dom from WBAH is amazing
Dom from WBAH is amazing! I have had a tricky situation negotiating a tenant to proceed with a sale but Dom has checked in with me and supported me without being pushy!
14 August 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Mary,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Dom and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Mohammed was so helpful and explained…
Mohammed was so helpful and explained the process very clearly with what options would be available to me.
13 August 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Shelley,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Mohammed and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Dawn was very competent and well…
Dawn was very competent and well researched on the location, property market and appropriate strategies whilst being warm and likeable.
6 August 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Ayo,
Thank you for sharing your 5-star review with us!
I'm delighted to hear you had a great experience, with Dawn and I will pass along on your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
Excellent customer service
I am in the early stages of selling my Auntie's house through We Buy Any House. And although a little sceptical initially, the service I have received has been excellent. Christian Thomason has been in regular contact, explaining each stage thoroughly and the price that has been offered I believe to be fair. I am hopeful for a smooth, hassle-free sale.
5 August 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Joanna,
Thank you for sharing your review with us!
I'm delighted to hear you had a great experience, with Christian and I will pass along your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
I contacted Webuyanyhouse to sell my…
I contacted Webuyanyhouse to sell my late father’s retirement flat and spoke to Ron. He explained the process clearly, went through all the T & C’s and answered all my queries. There was no hassle or pressure which I really appreciated. Later I was contacted by Aaron who checked that I was happy with the way my enquiry was dealt with and to confirm exactly what happens next. They both made the process as hassle free as possible - thanks guys!
30 July 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Vanesssa,
Thank you for sharing your review with us!
I'm delighted to hear you had a great experience, with Aaron and Ron and I will pass along your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
Dealt with Aaron who has been great
Dealt with Aaron who has been great. He understands my current situation and is not pushy at all and really does give great advice..highly recommend WBAH if you want to sell your house quickly
27 July 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Glen,
Thank you for sharing your review with us!
I'm delighted to hear you had a great experience with Aaron, and I will pass along your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
She is very professional and very very good
She is very professional and very polite thank you
28 July 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Ari,
Thank you for sharing your review with us!
I'm delighted to hear you had a great experience, and I will pass along your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
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