We Buy Any Car® USA Reviews 

73,395
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 8,012 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the selling process to be smooth and straightforward, often completed quickly and efficiently. People frequently praised the staff for being professional, knowledgeable, and helpful, guiding them effectively through every step. Many reviewers also appreciated receiving a fair evaluation and price for their vehicles, making the transaction positive. However, some customers also noted that the final offer they received for their vehicle was significantly lower than the initial online estimate. These reviewers expressed dissatisfaction when the price was reduced after an in-person inspection, sometimes by a substantial amount.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, friendliness,... See more

Service

Customers had positive experiences with service, often highlighting the smooth, efficient, and hassle-free... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as smooth, easy, and... See more

Price

People report positive experiences with price, with many customers receiving fair offers for their vehicles,... See more

Customer service

Users describe positive interactions with customer service, highlighting representatives as knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selling my Ford Escape was so easy! From the online estimate to the final signature, the staff was polite, knowledgeable and informative. Andrew T. arrived promptly at my home. He was pleasant, caref... See more

Rated 5 out of 5 stars

I will be honest, I was really skeptical about this business - then got blown away at how the process was from start to finish. From the online beginning portion of sending in my car info to making a... See more

Rated 5 out of 5 stars

Rick was absolutely instrumental in getting me the best price and went above and beyond the call of duty in doing so- give that man a raise! He made an unhappy circumstance painless and in doing so I... See more

Rated 5 out of 5 stars

Leon was very friendly He helped us to get the most value for our Mustang convertible He handled the paperwork smoothly n efficiently i will definitely recommend your company to my friends


Company details

  1. Car Dealer

About We Buy Any Car® USA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info


4.8

Excellent

TrustScore 5 out of 5

73K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(73,395)

7,742 reviews in the last 12 months

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Rated 1 out of 5 stars
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Update 7/16/2026

Hi Peter,

Thank you for taking the time to speak with our Area Manager. We appreciate you sharing your concerns with us directly, and we want you to know they were heard and taken seriously.

We remain committed to doing right by every customer, and our door is always open. If there is anything further we can do for you, please reach out to us anytime at customerfeedback@webuyanycarusa.com — we would genuinely welcome the chance to help.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Hi Peter,

Thank you for taking the time to leave a review. webuyanycar.com is famed for delivering great customer service in a relaxed, pressure-free way, so we are sorry and concerned to hear that your experience with us did not reflect that.

We would genuinely like to understand where we fell short of the five-star customer service experience we promise every customer. Our valuations follow the same process for everyone: an online estimate based on the information provided by the customer, followed by a professional, in-person appraisal that sets the firm offer, and no customer is ever under any obligation to sell.

We are committed to doing the right thing here. We have logged a formal complaint on your behalf, and the Area Manager responsible for our team in the West Palm Beach area is reviewing your appointment and will reach out to you directly to talk it through and restore your faith in the honesty and integrity of our team.

You are also welcome to reach us at customerfeedback@webuyanycarusa.com. Our team works to deliver a five-star experience for every customer, and we would welcome the chance to do that for you.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Good experience, would recommend

I went to the NE Philly location to sell a late model Matrix. I met with Haneef Thompson who was great. He was professional, yet friendly. Like talking with a friend more than a salesman. He was up front, honest, did not pressure at all and gave a fair number for the vehicle. I walked out with a check in hand in less than an hour, start to finish. If you live in the general area and are looking to sell a car pretty hassle free, I would recommend checking them out.

7 July 2026
Rated 5 out of 5 stars

Everyone was very professional and…

Everyone was very professional and helpful. The representative that assisted me was very clear on the process and I was treated extremely well. I would definitely recommend this location and appreciate all of the help.

11 July 2026
Rated 5 out of 5 stars

The entire process was exceptional

The entire process was exceptional. The initial web setup was flawless and easy to use. The appointment was confirmed, The evaluator arrived on time. All paperwork was completed and a check was issued at my home. Thank you for yhe great service.

8 July 2026
Rated 5 out of 5 stars

Luis was professional asset to your company.

Luis was professional, personable, polite, and presentable. He understood why we were selling the car, gave an accurate assessment of the vehicle, twice the value offered by the dealership.Luis was both thoughtful and efficient. I'm glad he represents your company. He's a true asset.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Terry Johnson was incredibly helpful in…

Terry Johnson was incredibly helpful in explaining the process, starting with the appointment verification call the day prior. She provided phenomenal customer service and the entire process went smoothly. I’ll definitely be recommending We Buy to others!

11 July 2026
Rated 3 out of 5 stars

Staff was late for appt

Staff was late for appt

Took 15 mins for staff to get ready and computer signed.

Staff went to wrong car to start inspection had to tell them it was the wrong car

Offer after inspection was a low ball Offer,

After 15 more minutes and staff cking with others final offer was 300.00 from online offer..

Why was it so hard to be on time and be ready and make a fair offer

10 July 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi William,

Thank you for taking the time to share this, and we are sorry your appointment did not go the way it should have. Keeping to our appointment times and being ready for you is the very least we owe a customer, and starting at the wrong vehicle should not have happened. That falls short of the standard we hold our branches to, and we understand why it left a poor impression before we had even begun.

On the offer itself, our online figure is an estimate based on the information provided by the customer, and the firm offer is set after a professional, in-person appraisal of the vehicle's condition. We should have walked you through how we reached that number clearly, and without the extra wait, rather than leaving you feeling it was a low offer.

We are glad we were ultimately able to reach an agreement, but the experience getting there was not the smooth, professional one we aim for. We have logged a formal complaint on your behalf, and the Area Manager responsible for the team in Elyria is reviewing your appointment with the branch and will reach out to you directly.

You are also welcome to reach us at customerfeedback@webuyanycarusa.com. Our team works to deliver a five-star experience for every customer, and we would welcome the chance to show you a better one.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Pierre was great ..

Pierre was great ... not pushy at all.
He gave me a chance to think about it and when I called back he was right here. The only problem was that I did not like leaving my car in my driveway until they picked it up 2 days later.

7 July 2026
Rated 4 out of 5 stars

The staff at We Buy Any Car® USA made…

The staff at We Buy Any Car® USA made the process incredibly simple and enjoyable. Everyone was friendly and professional, clearly explaining each step. I appreciated how they took the time to answer my questions, which made selling my car feel hassle-free.

11 July 2026
Unprompted review

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