We Buy Any Car® USA Reviews 

73,370
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 8,067 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their professionalism, knowledge, and friendly approach, which made the process pleasant and comfortable. Many people appreciated the efficient and straightforward service, noting that the entire user experience was quick and seamless. Reviewers also found the prices offered to be fair and reasonable, often meeting their expectations. However, some customers also noted discrepancies between the initial online quotes and the final in-person offers. These reviewers felt that the online estimations were sometimes misleading, with the actual offer being significantly lower than anticipated.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and efficiency of the... See more

User experience

Clients share positive opinions on user experience, frequently describing the process as easy, simple, and... See more

Price

Users generally express satisfaction with the price they received for their vehicles, often describing it as... See more

Customer service

Customers had positive experiences with customer service, consistently praising the high level of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ms Shawanda Gordon was very professional and courteous while providing an accurate assessment of my vehicle's value. While I didn't receive the amount I had hoped for, we were able to negotiate a fair... See more

Rated 5 out of 5 stars

Our sales person, Darius, made the entire experience successful. He was knowledgable, friendly, giving us all The information we needed to sell Our car. He made the entire experience from start to... See more

Rated 5 out of 5 stars

The whole process went very smoothly but what made it "great" was their field representative who came out and looked over the car. His name was Raymond and he made the whole experience a pleasure. We... See more

Rated 5 out of 5 stars

Mr. Hines is awesome! He is most knowledgeable, professional, patient, and personable. Quite candidly, we had some questions and reservations about selling our car but Mr. Hines thoroughly answered o... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info


4.8

Excellent

TrustScore 5 out of 5

73K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(73,370)

7,721 reviews in the last 12 months

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Rated 5 out of 5 stars

The all-around experience was pretty…

The all-around experience was pretty seamless from filling it out online to having AJ come out and evaluate my car. He worked after firstly on giving me the best price possible for my car much better experience than dealing with Carmax or Carvana. I would highly recommend we buy any car to anyone.

9 July 2026
Rated 5 out of 5 stars

From making the appointment

From making the appointment, the gentleman was professional and friendly. The gentleman who did the auto review,, paperwork, and check was nothing but awesome; showed up on time, value the vehicle and gave us a check so quickly. No stress, the best experience I’ve had selling a car.

12 July 2026
Rated 5 out of 5 stars

Rick was an All-Star and absolutely…

Rick was an All-Star and absolutely knocked it out of the park. One of the best customer service experiences we've had in a long time, especially during the difficult process of selling a car that had been in our family for many years.

He gave us peace of mind throughout the evaluation, demonstrated extensive knowledge of the industry, and we loved the setup of his office. If the offer is competitive—which it was for our car—his branch at webuyanycar.com provides the much-needed personal touch to an otherwise impersonal process.

We truly appreciated his honesty, professionalism, and fast service, and we hope Ruby finds a good home in the future.

12 July 2026
Rated 5 out of 5 stars

Easy process

Easy process, helped to guide us through the car selling experience. One complaint would be wishing we had a specific timeframe for the assessment of the car 24 hours before. Overall, very positive experience.

10 July 2026
Rated 5 out of 5 stars

I was impressed with their agent

I was impressed with the professionalism of the agent who arrived early, explained every step of the process, answered questions, and gave a thorough, fair evaluation of my vehicle. The paperwork was handled easily and the payment was also processed quickly. Honestly, I had no idea selling my car could be this simple.

8 July 2026
Rated 1 out of 5 stars
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Update 7/16/2026

Hi Peter,

Thank you for taking the time to speak with our Area Manager. We appreciate you sharing your concerns with us directly, and we want you to know they were heard and taken seriously.

We remain committed to doing right by every customer, and our door is always open. If there is anything further we can do for you, please reach out to us anytime at customerfeedback@webuyanycarusa.com — we would genuinely welcome the chance to help.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Hi Peter,

Thank you for taking the time to leave a review. webuyanycar.com is famed for delivering great customer service in a relaxed, pressure-free way, so we are sorry and concerned to hear that your experience with us did not reflect that.

We would genuinely like to understand where we fell short of the five-star customer service experience we promise every customer. Our valuations follow the same process for everyone: an online estimate based on the information provided by the customer, followed by a professional, in-person appraisal that sets the firm offer, and no customer is ever under any obligation to sell.

We are committed to doing the right thing here. We have logged a formal complaint on your behalf, and the Area Manager responsible for our team in the West Palm Beach area is reviewing your appointment and will reach out to you directly to talk it through and restore your faith in the honesty and integrity of our team.

You are also welcome to reach us at customerfeedback@webuyanycarusa.com. Our team works to deliver a five-star experience for every customer, and we would welcome the chance to do that for you.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Good experience, would recommend

I went to the NE Philly location to sell a late model Matrix. I met with Haneef Thompson who was great. He was professional, yet friendly. Like talking with a friend more than a salesman. He was up front, honest, did not pressure at all and gave a fair number for the vehicle. I walked out with a check in hand in less than an hour, start to finish. If you live in the general area and are looking to sell a car pretty hassle free, I would recommend checking them out.

7 July 2026

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