Selling my Ford Escape was so easy! From the online estimate to the final signature, the staff was polite, knowledgeable and informative. Andrew T. arrived promptly at my home. He was pleasant, caref... See more
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I will be honest, I was really skeptical about this business - then got blown away at how the process was from start to finish. From the online beginning portion of sending in my car info to making a... See more
Rick was absolutely instrumental in getting me the best price and went above and beyond the call of duty in doing so- give that man a raise! He made an unhappy circumstance painless and in doing so I... See more
Leon was very friendly He helped us to get the most value for our Mustang convertible He handled the paperwork smoothly n efficiently i will definitely recommend your company to my friends
Company details
About We Buy Any Car® USA
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
940 West Sproul Road, Suite 201, 19064, Springfield, United States
- (484) 519-2538
- questions@webuyanycarusa.com
- webuyanycarusa.com
4.8
Excellent
73K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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It felt very much like a bait and…
It felt very much like a bait and switch deal. The initial offer was great but the final offer was SO low.
11 July 2026
Reply from We Buy Any Car® USA
Hi Leslie,
We're sorry to hear that your appointment didn't deliver the five-star customer service experience that webuyanycar.com is famed for. To be clear, bait and switch is an illegal and immoral business practice and does not happen at webuyanycar.com. We take such feedback very seriously and want to be fully transparent about what happened.
Our website provides a valuation estimate, not an offer. It is an online valuation generated from the information provided by the customer. During the online valuation, no damage was disclosed, and our website flagged this before the valuation was completed. Our offer is always set after a professional, in-person appraisal that verifies the vehicle's condition and reflects its market value.
That appraisal identified 11 physical issues that were not reflected in the online estimate, including:
- A dented roof panel requiring repair and paint
- Dents to multiple body panels, including both rear quarter panels and a rear door
- A front bumper with poor previous repair work
- A missing passenger-side mirror requiring replacement
- An inoperable passenger-side window requiring replacement
Our OBD-II diagnostic scan also revealed an active fault code:
- P0014: B Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation.
We have logged a formal complaint on your behalf. Carlos Acevedo, the Area Manager responsible for our team in the Philadelphia area, is investigating and will be reaching out to you directly to discuss your experience and restore your faith in webuyanycar.com.
Our team works to deliver a five-star experience for every customer, and we appreciate the opportunity to address any and all concerns and ensure you have the same five-star customer service outcome. You can also reach our Customer Experience Team at customerfeedback@webuyanycarusa.com.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Great, transparent experience with Josh
Josh was very friendly, knowledgeable, and communicative. From my initial call to schedule an appointment to leaving with a check the process was very simple. Josh went over all needed paperwork and even reminded me about places to look in my vehicle to make sure no belongings were being left behind.
14 July 2026
Ithey should mention about the fees
I that they should mention about the documentation fees in bold type. Besides that try negotiate the offer that they give you. They are doing their job. But there seems to be a little room to negotiate. All in all it was a painless experience and I would use them again.
9 July 2026
RYAN EXPLAINED EVERYTHING VERY…
RYAN EXPLAINED EVERYTHING VERY CAREFULLY. HE WAS KIND. CONSIDERATE AND DID HIS VERY BEST TO GET ME A VERY GOOD DEAL. I WOULD DO IT AGAIN. THANK YOU RYAN. PAUL C BIRCHER
14 July 2026
Gio is awesome to work with!
Gio was extremely patient, knowledgeable, and genuine as he helped with selling our car. We would highly recommend him!
-Jessica and Charles
2 July 2026
Excellent experience !
Robert was very professional and helpful. Great experience overall, would do it all over again!
14 July 2026
Nick was very efficient
Nick was very efficient. He had a lot to do by evaluating my vehicle and also training in a new employee. The whole process was done in about 2 hours. I wasn’t very happy about the offer on my vehicle but I do realize it wasn’t in perfect condition.
11 July 2026
Worked out better than expected!
I booked a 5-8 PM timeframe online. When they called to confirm my appointment 2 days before, they had moved my timeframe up to 4-7 PM. Fortunately, I was going to be working from home that day, so I didn’t put up a fuss. Jared was great! He was friendly, accommodating, and knowledgeable. He gave me the best deal for my car. The whole process from beginning to end took about 45 min…quick and easy! I’m grateful for this experience.
14 July 2026
Impressive Staff and Professional service
The Company We Buy Any Car was very responsive to my request for initial quote. Received an initial quote after i provided details of my 11 yr old Subaru outback.
There was continuous feedback toward scheduling the on site physical assessment in my driveway. A refined quote was provided immediately after the thorough inspection by Mr Darnel the company technician.
Mr Darnel was courteous ,patiently answered all my questions, about the transaction process made a follow on appointment so i could find a missing registration within a few days he returned , spent all the time he needed to print finall documents in his car i needed to sign which i did and he cut me a check.
Furthermore when i got back in the house i thought i dropped my wallet in the car which now had the keys in a lockbox on the door handle. He then unlocked the car and patiently waited for me to search the car . I found it later in my house.
13 July 2026
She was very helpful and nice. Thank you for your services
She was very helpful and nice
11 July 2026
Selling my Ford Escape was so easy
Selling my Ford Escape was so easy! From the online estimate to the final signature, the staff was polite, knowledgeable and informative.
Andrew T. arrived promptly at my home. He was pleasant, careful during the test drive, honest about the value of my vehicle. He guided me smoothly through the entire process. And he liked our dogs!
11 July 2026
Fast service/Knowledgeable
Fast service. The manager is knowledgeable on the car conditions and assessment
14 July 2026
The whole process was very easy
The whole process was very easy. Robert is excellent at what he does, was a great help when explaining through the process. Before coming to your offices, I was concerned, however, Robert was so good at his job that he made me feel comfortable through the entire transaction
14 July 2026
Very happy with the entire experience.
11 July 2026
customer service was great,
customer service was great,
the only thing is my car was under what I was expecting
27 June 2026
Very professional
Very professional, helpful and honest. The service provided was fast and clear.
I am hundred percent satisfied.
13 July 2026
great experience from start to finish
great experience from start to finish. the hardest part was having to wait for everything to be reviewed by a different office.
11 July 2026
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