Riley Reviews 819

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting their natural and organic composition. Many appreciate the comfort and effectiveness of the pads and tampons, noting a reduction in irritation and cramping compared to other brands. The subscription service is frequently mentioned as convenient and reliable, ensuring timely delivery and ease of managing orders. People also value the company's ethos, particularly its commitment to toxin-free and eco-friendly products. However, some customers expressed concerns regarding specific aspects. A few reviewers were dissatisfied with the absorbency of certain tampons, leading to leakage. There were also mentions of issues with pantyliners not adhering well or disintegrating quickly. Additionally, a small number of people reported problems with delivery services, including delayed orders and packages being left in inconvenient locations.

What people talk about most

Product

People report positive experiences with product quality and comfort. Many consumers praise the softness and... See more

Quality

Reviewers mention positive feedback about quality. Many customers highlight the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick and reliable... See more

Subscription

Reviewers highlight positive aspects of subscription. Customers are impressed with the convenience and ease... See more

Order

Customers had positive experiences with order. Many reviewers praised the easy and clear ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

819 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best tampons EVER!!

Love the product, can't believe how comfortable the tampons are I literally can't go back to any other brand. Great customer service. Delighted to support Irish owned business and the positive ethos of the company xx

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Irish Owned Sustainable Company

We love using Riley products, and we are proud to support an Irish-owned, female-led company. Our employees really appreciate having a sustainable product stocked in the bathrooms for their monthly needs, and they can see firsthand our company's commitment to using sustainable products.

We have been a partner for four years and are proud to have been one of Riley's earliest adopters. This decision was driven by our immediate confidence in their exceptional products and company values.

We would highly recommend Riley! (Employee Experience Manager, Tenable)

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing products

Easy to order products online, great value and not expensive, Riley products work perfectly and it’s great knowing it’s safe with no harmful chemicals would definitely recommend ❤️

1 July 2025
Unprompted review
Rated 5 out of 5 stars

I am buying for my daughter

I am buying for my daughter. She loves them as a newbie to her cycle. I have bought mainstream when we were away and they are ‘awful’ to quote her. The size for a 12yr old is great and she feels confident. So YES to Riley and subscriptions. Definitely the way forward thanks Riley

1 July 2025
Unprompted review
Rated 5 out of 5 stars

EVERYBODY should be using these!

EVERYBODY should be using these! 🙀
Not only are the mainstream brands more expensive and have to be picked up more frequently, they are harmful to us and not enough people know this. Lead was found in them recently ffs. I feel so much better about my own health since switching to Riley products.
I have the copper coil so periods got worse since then and I feel less period pain using these tampons which I did not expect, probably due to the lack of harsh ingredients. I also use the smaller pads which are discreet while also being big enough to not worry about needing to change too often nearing the end of your cycle.
I'm honestly overall very impressed and I've been telling everyone about it so if you are contemplating please look no further ☺️

3 May 2025
Rated 5 out of 5 stars

Great customer service

Riley’s customer service has been outstanding. The team is responsive, helpful, and genuinely cares about getting things right. Every interaction has been smooth and professional—making our experience with them effortless and enjoyable. Highly recommended!

18 June 2025
Unprompted review
Riley logo

Reply from Riley

Elizabeth, thank you so much for your kind words, this has made our day!

Lauren
Team Riley x

Rated 5 out of 5 stars

I love this product

I love this product, I love the regular delivery option.
My daughter loves Riley too, especially the fact that they are biodegradable

12 May 2025
Riley logo

Reply from Riley

Thank you so much Therese, we're thrilled you and your daughter love the products! So glad the regular delivery and biodegradable products are a hit 💛

Team Riley x

Rated 5 out of 5 stars

Great service my daughter enjoys the…

Great service my daughter enjoys the products.. would it be possible to look at the option of having some products without extra side stickers.

7 May 2025
Riley logo

Reply from Riley

Thank you so much for your lovely message, we’re so glad to hear your daughter is enjoying the products! That's absolutely made our day.

And thank you for the suggestion regarding the side stickers. We always appreciate customer feedback. We’re constantly looking for ways to improve, and insights like yours are so valuable to us. If you have a moment you could email this feedback to hello@weareriley.com and I can send it on to the team for consideration.

Thanks a mil,

Team Riley x

Rated 5 out of 5 stars

Love this company...have been ordering…

Love this company...have been ordering with 2or 3 years ..such friendly girls to deal with...love there products.

14 May 2025
Riley logo

Reply from Riley

This made our day! We're delighted to hear you’ve had such a positive experience with both our team and our products.

Team RIley x

Rated 5 out of 5 stars

Great products

Great product, reliable delivery

5 May 2025
Riley logo

Reply from Riley

Thank you so much on this feedback, we love to know that our products are reaching you so seamlessly.

Team Riley x

Rated 5 out of 5 stars

100% recommend!

So delighted to have this amazing subscription service! As a mother I'm thrilled to be able to have these for my daughter as she starts her first period, amazing to begin with natural , toxin free pads! Quality is incredible, gorgeous packaging too! X

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, great product. I like knowing that I’m using an organic product rather than something that has been bleached and who knows what chemicals!

9 April 2025

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