Riley Reviews 809

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, natural ingredients, and comfort, often noting a significant reduction in irritation compared to other brands. Many appreciate the convenience and reliability of the subscription service, highlighting quick delivery and ease of managing orders. However, some people mentioned issues with the plastic applicators on tampons and the plastic wrapping of pads, expressing concerns about environmental impact. A few other people also felt that the tampons were not absorbent enough, leading to leakage, or that the shape of the tampons was not ideal.

What people talk about most

Product

Consumers find the product to be positive, often praising its comfort, quality, and organic, chemical-free... See more

Quality

People report positive experiences with quality, highlighting that products are soft, comfortable, and made... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and reliability. Many... See more

Subscription

Users describe positive interactions with subscription. Customers praise the convenience, ease of management,... See more

Service

Customers consistently report positive experiences with the service. Many praise the brilliant and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

809 reviews

5-star
4-star
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1-star

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

So happy with my purchase!

The ordering and delivery process was fantastic, very clear and easy! I am in love with the products, especially the seed heat pad...
I love the company's aesthetic, values and mission, and it's great to know that I support a small female owned Irish company. The pads are not as absorbent as most conventional ones would be, but that can encourage better hygiene habits. They hug the body perfectly though, and are super soft. I would appreciate extra large "night-time" pads if they can be developed!!

3 April 2026
Rated 5 out of 5 stars

Honestly, night and day difference, thanks Riley

Honestly, I wasnt sure if there was going to be a difference. But Riley products are a night and day difference to the "big" brands. Ive always struggled with severe pain on my cycle, tampons seemed to add more discomfort, Riley products have changed everything for me. Ive used the tampons, liners and pads. HIGHLY recommend ladies!! A simple change for more self care for yourself🫶

7 May 2026
Unprompted review
Rated 5 out of 5 stars

I tried many period pads over the…

I tried many period pads over the years. Riley has been one of most comfortable products i have ever used. I first bought them in a Dunnes stores. I was so impressed with the products, i bought a subscription through their website. It was so easy to do. I would recommended it to anyone.

2 March 2026
Unprompted review
Rated 4 out of 5 stars

There’s a really good product

There’s a really good product. Great to know you’re doing something good for the environment and for your body they arrived on time very well packaged. Beautiful products will order again. My only comment would be that the wrapping is a little fiddly to open.

29 March 2026
Rated 5 out of 5 stars

For the women💘

I just love everything about this brand, as women our healthcare isn’t thought about or researched enough so we really needed someone to step in and you guys did it thank you❤️

26 March 2026
Rated 5 out of 5 stars

I have been using Riley’s tampons for a…

I have been using Riley’s tampons for a number of years now and I think they are great. The product is comfortable and good for both you and the planet. The subscription and delivery service are fantastic as you never have to worry about running out or not having any when needed which is great. Also the team themselves are very helpful and lovely to deal with. Overall a great product and company

30 April 2026
Unprompted review
Rated 4 out of 5 stars

shipment issues

My shipment from Riley was delayed for some time which is usually not the case.
I contacted Lauren in help/support and she responded immediately.
Keeping a track on the delivery until it arrived.
Just wanted to commend her personally as in an age of chatbots it’s refreshing and super helpful to have a human at the end of an email.
Thank you!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I’d been thinking about ordering from…

I’d been thinking about ordering from Riley for years and finally did.

Once you realise how many chemicals are in most period products, and how irritating they can be, it’s hard to ignore. Switching has made a real difference for me and I wouldn’t go back.

It’s also a nice bonus knowing I’m supporting an Irish, female-led business.

25 April 2026
Unprompted review
Rated 2 out of 5 stars

I didn't love the plastic applicators…

I didn't love the plastic applicators on the tampons. Nor the shape that they expand to.. they expand wide and stubby, instead of longways! The pads are also wrapped in plastic and don't open as easily as they could.
Some redesign possibly improve things.
Nice idea for a company but I'll be going back to the products I use from the Health Store.

24 March 2026
Riley logo

Reply from Riley

Hi Sara,

Lauren here, thank you so much for taking the time to share your feedback. We really value hearing where we can improve. I’ve reached out separately by email to gather a little more detail, as this really helps us investigate and continue refining our products.

Just to share a little more context, our applicator tampons are made with a 100% organic cotton core and withdrawal string, with a plant-based BPA-free applicator made from sugarcane and a biodegradable, certified compostable wrapper. Our pads are also designed with sustainability and comfort in mind, made using organic cotton and bio-based materials, and are free from toxins and unwanted chemicals.

I completely understand that changes in applicator feel, tampon expansion shape, and wrapper design can take some getting used to, and we really appreciate you sharing your honest experience with us.

Creating products that balance performance, comfort, and lower-impact materials is hugely important to us, and feedback like yours genuinely helps shape future improvements. We really appreciate you giving Riley a try and taking the time to share your thoughts with us.

Lauren
Team Riley x

Rated 5 out of 5 stars

A fabulous product

A fabulous product. Comfortable and it’s not like you’re wearing anything. So glad to have found ye. There is a massive difference between Riley pads and mass produced pads, these feel like wearing plastic. Riley pads are so soft and have a natural feeling to them xx

26 March 2026

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