Riley Reviews 814

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting their natural and organic composition. Many appreciate the comfort and effectiveness of the pads and tampons, noting a reduction in irritation and cramping compared to other brands. The subscription service is frequently mentioned as convenient and reliable, ensuring timely delivery and ease of managing orders. People also value the company's ethos, particularly its commitment to toxin-free and eco-friendly products. However, some customers expressed concerns regarding specific aspects. A few reviewers were dissatisfied with the absorbency of certain tampons, leading to leakage. There were also mentions of issues with pantyliners not adhering well or disintegrating quickly. Additionally, a small number of people reported problems with delivery services, including delayed orders and packages being left in inconvenient locations.

What people talk about most

Product

People report positive experiences with product quality and comfort. Many consumers praise the softness and... See more

Quality

Reviewers mention positive feedback about quality. Many customers highlight the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick and reliable... See more

Subscription

Reviewers highlight positive aspects of subscription. Customers are impressed with the convenience and ease... See more

Order

Customers had positive experiences with order. Many reviewers praised the easy and clear ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

814 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly recommend these tampons

Ordering was easy and arrived quickly. Bought the applicator, medium and larger tampons. The applicator is easy to use. Tampons have good absorbancy and there was no leaking. Would not go back to using other tampons now.

11 March 2026
Unprompted review
Riley logo

Reply from Riley

Hi Cliona,

Delighted to hear you are now a huge supporter of our products and that they are arriving efficiently. Thank you so much for sharing.

Lauren
Team Riley x

Rated 3 out of 5 stars

Size is a bit small else amazing product!!

The pad is very absorbent. Only issue is the pad is very small. Would love if the pad size is a bit wider and tad bit longer. I dont have heavy flow and yet because of size ended up with leakage

10 February 2026
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Reply from Riley

Hi Jess,

Thank you so much for sharing your thoughts, we really value our customers letting us know where we can improve. I’ve shared your feedback with the wider team, as it’s incredibly helpful for us.

I’d love to reach out to you via email when we release new products, as we have a lot in the pipeline that may better suit your needs.

Lauren
Team Riley x

Rated 5 out of 5 stars

all natural

I love that all is natural, takes a little getting used to as they don't react as the other brands I have used, but I now really like the brand and use them every time and prefer to ones I would have used and sworn by previously. delivery is very quick and its easy to adjust you r order.

10 February 2026
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Reply from Riley

Hi Katie,

Thank you so much for taking the time to share your kind words. It means the world to us and we love to hear that our products are working for you.

Lauren
Team Riley x

Rated 5 out of 5 stars

A fantastic Irish brand

A fantastic Irish brand. Their products are great to use. It’s reassuring knowing I’m using organic materials each month. I would love if they brought back the option of the daily panty liner with wings

8 February 2026
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Reply from Riley

Hi Erica,

Thank you so much for your kind words, feedback like this is so impactful and we love to feel the local support.

When it comes to the pantyliners with wings, I will send on that feedback to the team. Thank you so much for sharing.

Lauren
Team Riley x

Rated 5 out of 5 stars

I love this product

I love this product, and my order arrived quickly! The new package is stunning and I like that it's a bit more compact

14 February 2026
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Reply from Riley

Hi Ellen,

Absolutely delighted to hear you are enjoying our new packaging, a lot of thought and hard work went into the change so it is lovely to receive this feedback.

Lauren
Team Riley x

Rated 5 out of 5 stars

Really like Riley products

Really like Riley products. Thought they were way more comfortable compared to the other products I was using.

12 March 2026
Unprompted review
Riley logo

Reply from Riley

Hi Taylor,

Delighted to hear our products are super comfy for you and you are loving them. Thank you for the kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

Extremely reliable and ethical

Extremely reliable and ethical. There is so much thought put into the product and every effort made to make it as sustainable as possible.
I love how the company highlights periods and women's health removing taboos

4 February 2026
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Reply from Riley

Hi Nicola,

We love that you love our mission around women's health. It is so important to give space to women's voices and we are glad it is resonating with you.

Lauren
Team Riley x

Rated 5 out of 5 stars

Exactly as stated

Exactly as stated, comfortable ethical and a great step forward to womens health.

26 February 2026
Unprompted review
Riley logo

Reply from Riley

Hi Mairead,

Thank you so much for your kind words, we love to hear how our ethics are serving you.

Lauren
Team Riley x

Rated 5 out of 5 stars

Great products

Great products, easy to manage subscription

16 January 2026
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Reply from Riley

Hi Aoife,

We love to hear this and thank you so much for sharing your love of our products.

Lauren
Team Riley x

Rated 5 out of 5 stars

The subscription has saved me time and…

The subscription has saved me time and time again !

4 February 2026
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Reply from Riley

Hi Nic,

We love that our subscription model has been a life saver for you, happy to support and make things easier.

Lauren
Team Riley x

Rated 5 out of 5 stars

Delighted with my products

Delighted with my products
I don’t know why but this period seamed easier if that’s possible. Pads are lovely, soft, light and hold onto pants great.
Tampons are great also.
Very happy with my purchase

3 February 2026
Riley logo

Reply from Riley

Hi Carol,

Delighted to hear our products have been easing your period and thank you so much for the kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

Chemical free care

I ordered the products and they were delivered within a couple of days. It's great to know there's no chemicals etc. in the products.

19 January 2026
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Reply from Riley

Thank you so much for your lovely feedback 💛 We’re so glad your order arrived quickly and that you feel good using Riley, that’s exactly what we’re here for.

Lauren
Team Riley x

Rated 5 out of 5 stars

Love these products,

Love these products, and to be able to order a subscription is great!
Great customer service too. ❤️

19 February 2026
Unprompted review
Riley logo

Reply from Riley

Hi Susie, thank you so much for the kind words and we love that the subscription model is working for you so well.

Lauren
Team Riley x

Rated 5 out of 5 stars

Good products

Good products, fast delivery, will definitely be ordering again.

9 February 2026
Unprompted review
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Reply from Riley

We love to hear this Treasa, thank you so much for sharing.

Lauren
Team Riley x

Rated 5 out of 5 stars

Great product and service

I have been using Riley products for more than a year. Always very happy with their products and it's nice to see their expansion on what products are becoming available. I had an issue with an incomplete order and it was promptly sorted by Lauren so very happy with the customer service. Would recommend their products.

9 February 2026
Unprompted review
Riley logo

Reply from Riley

Hi Caoimhe, thank you so much for sticking with us for over a year, that honestly means the world 💛 I’m so glad you’re enjoying the products and that we could get your order sorted quickly. Really appreciate you taking the time to share this!

Lauren
Team Riley x

Rated 5 out of 5 stars

great products and so convenient

I love that the products are organic and feel good too. The packaging is great and it's so convenient to have them delivered to your home.

13 February 2026
Unprompted review
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Reply from Riley

Hi Fionn, so happy to hear this. It means a lot that you’re enjoying the organic products, the packaging and the convenience of home delivery. Thanks so much for sharing the love!

Lauren
Team Riley x

Rated 4 out of 5 stars

I had an issue with my order not…

I had an issue with my order not processing and got great help from the team from the first email. So quickly helped. They products are amazing and good range too.

29 January 2026
Unprompted review
Riley logo

Reply from Riley

Hi Louise, thank you so much for the lovely feedback ❤️ We’re delighted we could get everything sorted quickly for you, and it means the world to hear you’re enjoying the products and the range!

Lauren
Team Riley x

Rated 3 out of 5 stars

New packaging and changed product is of lesser…

New packaging of regular pads and changed product are of lesser quality than before .Poor absorption leads to leaks. This is disappointing, way inferior product than the super pads.

15 January 2026
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Reply from Riley

Hi, thank you so much for taking the time to share your experience, we’re really sorry to hear that your recent pads didn’t meet your expectations 💛

We want to reassure you that while the packaging has changed to be lower-waste, the core product itself remains the same: our pads are made with GOTS-certified organic cotton, soft, breathable, leak-proof, unscented, non-chlorine bleached, and free from superabsorbents or perfumes.

That said, we completely understand how frustrating leaks can be, especially when a product doesn’t feel like it’s performing as it should. Your feedback is really important and will be shared with our team as we continue to review and improve our products.

If you’d like, we can also talk through the best absorbency options for your flow to make sure you’re getting the protection you need, just drop us a line at hello@weareriley.com and we can discuss further.

Lauren
Team Riley x

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