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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, with many noting significant improvements in hair, skin, and nails. People frequently highlight the positive impact on hair thinning and growth, as well as the overall luxurious feel and scent of the items. However, some customers experienced issues with order fulfillment, including missing or incorrect items, and delays in shipping. A few other people also felt that the subscription service was not reliable, citing a lack of communication and unaddressed concerns when products ran out.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many consumers praise the products as "fabulous"... See more

Quality

Users describe positive interactions with quality, consistently praising the products for their... See more

Based on these reviews

Rated 4 out of 5 stars

Great products from this company. My order was delivered very quickly but unfortunately one item was missing. After contacting Centred they dealt with this promptly. I will continue my repeat orders o... See more

Rated 5 out of 5 stars

Love this company for the quality of their products, which are 'fabulously' amazing, but even more so because of their really special staff - they always listen and go that extra mile to help you with... See more

Rated 5 out of 5 stars

Love EVERYTHING about Centred, the staff are friendly and helpful, the service is amazing, oh, and of course, the products are beautiful. Would probably never use anything else on my hair, and the... See more

Rated 5 out of 5 stars

Great quality products and great service. I was kept informed of when payment would be made for my subscription and delivery time. Second month using the supplement and I can already notice the improv... See more


Company details

  1. Beauty Product Supplier
  2. Hair Product Store
  3. Vitamin and Supplements Store

Written by the company

Welcome to CENTRED, where haircare meets wellness. Born from burnout, our story is a journey of hair recovery. Our award winning collection of haircare, scalp care and targeted nutrition is designed specifically for hair recovery, hair loss prevention and optimal scalp health. We take an inside out approach to haircare, helping to tackle the root cause of hair and scalp issues and our expert formulated products help you to achieve real results for long term hair health. Vegan & cruelty free. No sulphates or Silicones. Healthy hair starts here.


Contact info

4.0

Great

TrustScore 4 out of 5

249 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Centred En-Root Scalp Treatment

First of all I’d like to say very kind customer service. Thank you.
I’ve only just started to use the product. It is calming to use and left my scalp comfortable and my hair had a nice sheen.
After more use I will be able to comment further.

18 January 2021
CENTRED logo

Reply from CENTRED

Thank you so much for taking the time to review. I hope you continue to enjoy the product and look forward to helping you further soon.
Kieran

Rated 5 out of 5 stars

i read about your shampoo in one of the…

i read about your shampoo in one of the daily papers(I apologize I do not remember which paper it was), and the journalist wrote very complimentary about it. My husband has been having an itchy scalp and large white flakes on his jumpers and shirts for quite a while. He has been using a "dandruff preventing shampoo" the ingredients of which is made up entirely of chemicals and wasn't doing much good. The fact that your shampoo is natural ingredients really appealed to me, I thought we had nothing to loose but money and am absolutley delighted with the results. His itching has stopped and the flakes have virtually disappeared.

18 January 2021
CENTRED logo

Reply from CENTRED

This is so great to hear, a lot of products on the market aimed at these issues tend to exacerbate the problem further so I am so glad our Daily Calma Shampoo is helping. Our En-Root Scalp treatment is also fantastic for keeping scalps healthy.
Kieran

Rated 5 out of 5 stars

Great shampoo

I haven’t had very much time to assess the shampoo, but it seems to be very satisfactory.

18 January 2021
CENTRED logo

Reply from CENTRED

Thanks so much for taking the time to review, I really hope you are still enjoying our Daily Calma Shampoo.
Kieran

Rated 5 out of 5 stars

Excellent service

Excellent service. Shampoo and conditioner leave hair soft and shiny.

12 January 2021
CENTRED logo

Reply from CENTRED

Thank you for your review. We are so pleased you are enjoying our Daily Calma duo.

Kieran

Rated 5 out of 5 stars

New favourite shampoo & conditioner

Beautifully packaged shampoo and conditioner with nice subtle fragrance. Delivered quickly with lovely personal message.

11 January 2021
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Reply from CENTRED

This is wonderful to hear, we are always so happy to help and love that you are enjoying our signature fragrance.

Rated 5 out of 5 stars

Fab products

Fab products, quick delivery, lovely personal message. And great packaging.

25 December 2020
CENTRED logo

Reply from CENTRED

Thanks so much for taking the time to review, we are so pleased you are enjoying the products and packaging.

Kieran

Rated 5 out of 5 stars

Loving the products

Its early days as I haven't been using the products for very long but so far both the en - root scalp treatment and Calma shampoo seem to be having a calming and nourishing effect on my scalp and hair.

18 December 2020
CENTRED logo

Reply from CENTRED

Thanks so much for your review Sarah, we are so glad you are enjoying our products.

Kind regards,

Kieran

Rated 5 out of 5 stars

Shampoo

This is literally the ONLY shampoo that cleared up a 2 year sudden onset problem with terrible dandruff and permanent itchy scalp which was driving me mad. Believe me I tried everything available even a prescription shampoo. Thank you centred for clearing the problem completely and leaving my hair soft and shiny. Brilliant product.

9 December 2020
CENTRED logo

Reply from CENTRED

This is absolutely great to hear Karen. Thanks so much for taking the time to review.
The Daily Calma as a very high natural content with Aloe Vera and Chamomile designed to calm, sooth and rebalance the scalp.

Rated 5 out of 5 stars

Beautifully packaged........

Beautifully packaged......... and my hair felt amazing after first use. I loved the smell of scalp treatment.... and my head really did feel better after it, I think that we accumulate so much from hair treatments and this left my scalp feeling clean & refreshed

8 December 2020
CENTRED logo

Reply from CENTRED

Thank you so much for your wonderful review. We really appreciate it and are so happy that you are enjoying our products.

Kieran

Rated 5 out of 5 stars

The whole package

Only just started to use this product but so far so good. I chose this product as I’m finding my hair is thinning as I’m getting older, which is a huge concern as we have alopecia in our family. I wanted something that was gentle and more than just a shampoo-I’ve bought all the products. The video clips are really useful for self care.

29 November 2020
Rated 5 out of 5 stars

BEAUTIFUL LINE!

I’m really picky with my hair products and I’m an ingredient list obsessed, after using high end clean beauty brands like Davines, oway or briogeo I’m really surprised that this is way much better for my hair by far! I’m really happy with centred products. My hair and scalp never felt better!
My hair feels hydrated but light and airy with nice texture.

20 November 2020

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