Evri lost my parcel, but Known sent another one. However I was very surprised to see the artificial sweeteners in the products. I have IBS and Malitol is one of the worst. After contacting the company... See more
Company replied
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Review summary
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Based on these reviews
After ordering at a cost of £11.11 then a shipping fee of £3.99 I was then surprised to see a £2.51 'taxes' added to the total so over £15...... they'd better work !,
Company replied
Too short of life of vitamins
Company replied
Was using another companies creatine gummies and had doubts about the creation content. Switched to Known Nutrition and can honestly say they’ve been a game changer! Taste great although you do get a... See more
Company replied
Company details
- Vitamin and Supplements Store
- Beauty Product Supplier
- Cosmetics Industry
- Cosmetics Store
- Health and Beauty Shop
Written by the company
Ever since the brand was founded, our mission has been to empower people to take control of their health and well-being through naturally formulated supplements that work and taste good. Understanding that taste plays a crucial role in adherence to a healthy lifestyle, we set out to create products that not only deliver real deal benefits but also taste great. We believe that when something tastes good, you're more likely to enjoy taking it, making it easier to incorporate into your daily routine. Our goal is to break the misconception that nutrition and flavour are mutually exclusive, and instead, offer products that truly help people in their journey towards better health. We have a team with over four decades of experience in the health supplements industry, to ensure we always develop the very best products with real benefits. With a relentless focus on innovation, and never compromising on taste, we are revolutionising the industry with the most comprehensive range of tasty, effective supplements that are enjoyable and accessible for all.
Contact info
United Kingdom
- support@knownnutrition.com
- knownnutrition.co.uk
3.6
Average
64 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Known Nutrition
Thanks for your feedback. We’re sorry to hear the vitamins didn’t last as long as you expected. We’d be happy to look into this and see how we can help—please reach out to our customer support team.
-Known Nutrition
Great products
Great products, with a lovely taste and fast delivery considering the UK bank holiday weekend. Would highly recommend
7 April 2026
Unprompted review
Reply from Known Nutrition
Thank you so much for your kind words! We’re really glad you enjoyed the taste and that your order arrived quickly, even over the bank holiday
- Known Nutrition
Super product and arrives on time
27 March 2026
Reply from Known Nutrition
Thank you so much for your kind words! We’re really glad you’re happy with the product and that it arrived on time. We appreciate your support and hope to serve you again soon!
- Known Nutrition
Very good service and products
30 June 2025
Reply from Known Nutrition
Thank you for your kind review! We're really glad to hear you were happy with both our service and products. We appreciate your support and look forward to serving you again.
-Known Nutrition
Gummies that work
Best tasting gummies I've had that actually work.
I take a combination of 4 different ones Super charge,Debloat,Hormone balance and Lions Maine. I have a lot more energy my moods are better and find I can deal with other peoples B******t better throughout the day.
24 February 2026
Reply from Known Nutrition
Thank you so much for your thoughtful review! We're thrilled to hear that our gummies—Super Charge, Debloat, Hormone Balance, and Lion’s Mane—are making such a positive difference in your energy, mood, and daily life. 🌟
We’re especially happy that you’re enjoying the flavors while experiencing real benefits. Your feedback motivates us to keep creating products that help people feel their best every day!
Thanks again for sharing your experience—it truly means a lot.
- Known Nutrition
I purchased it 7 days ago and it hasn't…
I purchased it 7 days ago and it hasn't been delivered! I don't recommend anyone buy online!!!
Employees respond without politeness.
23 February 2026
Unprompted review
Reply from Known Nutrition
We’re very sorry to hear that you’re disappointed with the delivery timeframe.
Your order was dispatched on time and within the timeframe stated at checkout. According to the tracking information, the parcel is currently with Evri and remains within their estimated 3–5 working day delivery window.
We replied to your email yesterday with full tracking details and confirmation that we had escalated the matter with the courier. Following that response, this review was posted and we received a further email from you, which we have also responded to.
We’re sorry if any of our communication was perceived as impolite — that was certainly not our intention. We always aim to communicate clearly, professionally, and factually while working towards a resolution.
While courier delays are unfortunately outside of our direct control once a parcel has been dispatched, we remain fully committed to supporting our customers and will continue to assist until this is resolved.
-Known Nutrition
Great quality products at a very…
Great quality products at a very reasonable price compared to others that I’ve tried. Given a free gift with this order which we were not expecting, very impressed!
24 February 2026
Reply from Known Nutrition
Thank you so much for your lovely review!
We’re delighted to hear you’re enjoying the quality of our products and that you find them great value — that means a lot to us. And we’re so glad the free gift was a nice surprise 😊
We truly appreciate you taking the time to share your experience and for choosing Known to support your wellness journey.
-Known Nutrition
Fantastic, I bought my husband the sleep well gummies
I bought my husband the sleep well gummies they are fantastic.
They worked instantly, he has been using them for about a year.
My husband suffers from sleep apnea (under the hospital) he suffered with insomnia (until using these gummies) and his snoring was dreadful, he still snores but it’s nowhere near as bad, he sleeps a good 7/8 hours now.
We recommend these to everyone and my husbands co workers are now using these gummies.
They really have worked.
Outstanding and we would definitely recommend
25 February 2026
Unprompted review
Reply from Known Nutrition
So happy to hear this – thank you for sharing such a wonderful update! 😊
It’s amazing that the Sleep Well Gummies have made such a positive difference for your husband, especially after struggling with insomnia and sleep apnea. Getting a solid 7–8 hours of sleep can be truly life-changing.
We really appreciate your recommendation and your support over the past year – it means so much to us!
-Known Nutrition
1 Star Reviews are Vexacious/Frivolous, Known are brilliant
I always make it a point to read through the reviews of a company I have not dealt with before, for my own sanity. However, I have found that all the negative reviews that Known have recieved are completely baseless. These low reviews are a result of people with zero patience, technical ineptitude, and a chronic need to complain. Please do not pay attention to them.
In my own experience, Known are fully transparent with the products and services they offer. The One-off/subscription options are clearly presented, the descriptions and nutrition information are very well displayed, and dispatch is swift! I have been taking the Multi-Mush gummies for about a month, and I'm already noticing the benefits (it can take roughly 1-2 months to fully notice these benefits), so I have decided now to subscribe :)
Summary: Known are great, 1-star reviewers are not
17 February 2026
Unprompted review
Reply from Known Nutrition
Thank you so much for taking the time to leave such a thoughtful and detailed review — we truly appreciate it.
We’re really glad to hear that you found our product information clear and transparent, and that your experience with ordering and dispatch has been a positive one. It’s also fantastic to hear you’re already noticing benefits from the Multi-Mush gummies — you’re absolutely right that consistency over 1–2 months is key.
Your support genuinely means a lot to our team. As a growing brand, honest feedback from customers like you makes a real difference.
Thanks again for choosing Known and for subscribing — we’re so pleased to have you with us!
Known Nutrition
Reply from Known Nutrition
Thank you so much for your kind words!
We’re thrilled to hear you had an excellent experience with us — it truly means a lot to our team. If there’s ever anything we can help with, we’re always here
Known Nutrition
Tasty rly nice & good value for money
Tasty rly nice & good value for money
I’ve been using the biotin gummies for 2 months now and my hair feels a lot thicker and healthier. They are a tasty too, more like sweets than vitamins. The pouch is lasting me well and is good value for money.
29 January 2026
Unprompted review
Reply from Known Nutrition
Thank you for your great review! 😊 We’re so pleased to hear you’re enjoying the biotin gummies and noticing healthier, thicker hair. Glad to hear you’re happy with the taste and value too
Known Nutrition
No support, Expensive, and they spam you non stop
They spam you non stop yet don't reply to emails. Emailed support on 15th Jan, no reply still.
Their website has 35% off code written everywhere. It never works because this company is always on sale, at worse discounts than the code.
If you do order known, order through amazon in case you need to contact someone. Although my advice, much better value creatine gummies out there, where you only need to take 3 a day so save some money and try another brand.
15 January 2026
Unprompted review
Reply from Known Nutrition
Thank you for your feedback — we’re sorry to hear about your experience and would like to clarify a few points.
We’ve checked our support inboxes and can’t currently find an email from a Peter. All our emails are monitored daily, so if you could please re-email us or forward the original message, we’d be very happy to look into this and assist you.
Regarding promotions, we do run different offers at different times, and some codes don’t work in conjunction with existing discounts. If there’s ever any uncertainty, our team is always happy to confirm the best available offer.
For Amazon orders, messages sent through Amazon are handled directly by our team via our official store. Depending on whether the order is fulfilled by us or by Amazon, the fulfilment process may differ, but customer queries still reach our support team.
We’d really welcome the opportunity to resolve this for you — please do get back in touch so we can help.
Kind regards,
Known Nutrition.
Do not buy the liquid collagen
Have bought a few things from this company and they are great but I feel the reviews of the liquid collagen aren’t a true reflection of how revolting this stuff is so save your money and don’t buy it. Total waste of money.
19 January 2026
Unprompted review
Reply from Known Nutrition
Hi Gemma,
Thank you for sharing your feedback. As we mentioned in our email reply, we’re really glad to hear you’ve enjoyed our other products, though we’re genuinely sorry that our liquid collagen wasn’t to your taste.
Taste is very subjective, as we noted in our email, and we completely understand that it may not be enjoyable for everyone.
We appreciate you taking the time to let us know, and your comments have been passed on to our product team.
Known Nutrition
Reply from Known Nutrition
Thanks for taking the time to leave a review! We’re so pleased to hear everything arrived quickly and that you’re happy with the product. We really appreciate your support!
known Nutrition
Reply from Known Nutrition
Thank you for your review! We’re glad you’re enjoying the products.
— Known Nutrition
Paied for products on their website
Paied for products on their website. Never received it. When I emailed them, they say they cant find the order. No product and 20 bucks poorer.
19 November 2025
Unprompted review
Reply from Known Nutrition
Hi, thank you for your feedback. We’re sorry to hear about your experience. Unfortunately, we’re not able to locate an order based on this review alone. If you’ve emailed us previously, we would have asked for additional details so we could investigate further.
If you have an order confirmation email, order number, or any payment reference, please forward this to our support team so we can look into this for you as a priority and work towards a resolution. We’re more than happy to help once we have the necessary information.
Known Nutrition
Not good they just keep trying to take…
Not good they just keep trying to take your money and order for you !!
19 December 2025
Unprompted review
Reply from Known Nutrition
Hi Charlotte,
We’re sorry to hear about your experience. We have replied to your emails today and have also cancelled your order and subscription as requested.
Our Subscribe & Save option provides a discount and sets up an optional recurring order. We clearly communicate this at several stages during the purchase, including the product page, basket, checkout, and in the order confirmation email, to ensure customers can make fully informed choices.
We appreciate your feedback and are always looking for ways to make our ordering process as clear and transparent as possible.
Kind regards,
Known Nutrition
Lovely product fast delivery loving the…
Lovely product fast delivery loving the flavours of the vitamins.
18 December 2025
Unprompted review
Reply from Known Nutrition
Thank you so much for your lovely review! We’re really pleased to hear you’re enjoying the flavours and that your delivery arrived quickly. We truly appreciate your support 😊
Known Nutrition
Great service and reasonable prices
Great service and reasonable prices! Packed with care and products taste amazing!
30 November 2025
Reply from Known Nutrition
Thank you so much for your kind words! We’re thrilled to hear you enjoyed the products and packaging. We appreciate your support!
Known Nutrition
Reply from Known Nutrition
Thank you so much for your review! We’re really glad to hear that you found the ordering process easy and felt you received good value for money. We appreciate you choosing us and hope to welcome you back again soon!
known Nutrition
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