Dont dont accepr my card for a deposit and when i talk to customer service they said im gonna get a full refund and i get on half of it.
Company replied
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Dont dont accepr my card for a deposit and when i talk to customer service they said im gonna get a full refund and i get on half of it.
Company replied
The pick up and drop off were friendly and welcoming. The car itself was fine and in good operation. All the paperwork was processed in a friendly and efficient manner. We will definitely book again t... See more
We had a great experience. Our car cost a fraction of what the airport car hire stands were charging. The instructions on how to be collected from arrivals were simple and we easily found the minibus... See more
Company replied
The people of this company have been extremely helpful and kind to us. The car we rented was perfect, we did not have any problem during the 7 days renting. We can recommend Waygo in Lisbon to anyone... See more
Company replied
WayGo Car Rental is not just a car rental company but a smart-mobility company headed for the future. We truly believe from our experience that mobility is not about vehicles. It's about the people driving them and making their lives simpler. Life's already hard, so the future should be easy. Easy come, easy go. WayGo.
Avenida Severiano Falcão,11, Prior Velho, 2685-380, Lisbon, Portugal
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Dont dont accepr my card for a deposit and when i talk to customer service they said im gonna get a full refund and i get on half of it.

Reply from WayGo Car Rental

Reply from WayGo Car Rental
15 days after checkout I dont receive my deposit return yet. I check my credit card account several times and it doesnt appear. Do yo have some problems?
Car was Ok, attention 4/5

Reply from WayGo Car Rental
Waygo had a car for me when another company cancelled my car. They helped me with a great Nissan, all went smooth and had a great experience with them.

Reply from WayGo Car Rental
Booked through a different site and was initially worried but they were very professional there pick up driver (sorry forgotten name was very friendly will definitely book again with them directly

Reply from WayGo Car Rental
it was relatively easy to pick up and drop off the car in a foreign country. everyone was very friendly and helpful. no issues.

Reply from WayGo Car Rental
Everything was easy. We took a shuttle to the car rental agency. The reception and staff were pleasant. Check-out was quick. Very good experience!

Reply from WayGo Car Rental
From the moment I stepped into the pick up office, the staff where extremely helpful friendly and attentive to my needs . Fast and easy . Waygo moto
Easy come easy go was exactly what I experienced.
Kind Regards
Les Kelly

Reply from WayGo Car Rental
Easy rental with friendly and helpful staff.

Reply from WayGo Car Rental
Everything was fine. Fast pickup and dropoff. They unlocked the deposit on spot after dropoff. The car was ok. I recommend Waygo.

Reply from WayGo Car Rental
Good service. We would go back to them. Everything was perfect.

Reply from WayGo Car Rental
Excellent service!
Very professional staff, clean and well-maintained cars. The entire booking and return process was easy and transparent.
I highly recommend them and will definitely rent again!

Reply from WayGo Car Rental
The people of this company have been extremely helpful and kind to us. The car we rented was perfect, we did not have any problem during the 7 days renting. We can recommend Waygo in Lisbon to anyone who wants a reliable service.

Reply from WayGo Car Rental
I had an absolutely fantastic experience with this car rental company from start to finish. The booking process was smooth and transparent, with no hidden fees or surprises. The staff was incredibly friendly, professional, and went above and beyond to make sure everything was perfect.
The car was spotless, modern, and in excellent condition – it felt like driving a brand-new vehicle. Pick-up and drop-off were quick and hassle-free, and the location was very convenient. I truly appreciated the flexibility and personalized service throughout the entire process.
This is by far one of the best rental experiences I’ve ever had. I will definitely be using their services again on my next trip and recommending them to all my friends and family. Thank you for making everything so easy and enjoyable!

Reply from WayGo Car Rental
Second time using them in Lisbon. Both times the service was very efficient. The pick up and drop off were quick, the car was in excellent condition. Would highly recommend!

Reply from WayGo Car Rental
Excellent customer service ! The staff is very knowledgeable, helpful and friendly. Easy pickup and drop off at the airport. Cars are clean and ready to go when you arrive.
Highly recommend WayGo ! I definitely use them again!

Reply from WayGo Car Rental
Everything was ready in time. Collecting the car there was no waiting time within 15 min on our way. Returning the car was finished within 5 min and a few minutes in their shuttle to the airport outstanding service. We couldn’t be more pleased.

Reply from WayGo Car Rental

Reply from WayGo Car Rental
The car pickup was pretty quick, short ride to the company and friendly people.
Also car return went very quick.

Reply from WayGo Car Rental
Be wary of this company.
I rented a car from.them in early November and when I returned it their representative checked it very thoroughly and confirmed everything was OK.
Tge next day I noticed a charge on my credit card for £150 'damages' which 100% were absolutely not caused by me.
On disputing this the are claiming their representative pointed this damage to the back of a seat out to me which he did not.
I did not cause this stain and their representative is lying about it...be warned !!!

Reply from WayGo Car Rental
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