The bouncing castle is perfect size but unfortunately after 2 weeks of having it holes have started to come which we have only a 2 year old so this damage couldn't possibly be because of his weight. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
By tracking it’s says that my order has been delivered but in reality I didn’t receive anything Contacted next day Wayfair costumer service and they are sending me replacement order Great shop wit... See more
Company replied
Good Choice in products, easy to order, good tracking system to plan for delivery. On this occasion there was only one item in the order so delivery was straightforward. On previous order with multi... See more
Company replied
A big range of products, interesting ideas for your home. The prices are ok meaning affordable. I don’t like to get the code every time I need to see something like if it’s a high security place. And... See more
Company replied
Company details
- Furniture Store
- Decoration and Interior Design Store
- e-Commerce Solution Provider
- Home Improvement Store
- Outdoor Furniture Store
Written by the company
Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
Wayfair.ie
Written by the company
- All Things Home
- We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
- Quality
- Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
- Support
- Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.
Our Satisfaction Guarantee
Satisfaction, Guaranteed
At Wayfair.ie, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account.
Need more guidance? You’ll find step-by-step support in our Help Centre.
Contact info
Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
- https://www.wayfair.ie/help-and-contact
- wayfair.ie
3.6
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered two king-size beds for myself…
I ordered two king-size beds for myself and my son. However, in my opinion, the beds do not appear to be king-size. They seem too narrow and are more like double beds in width.
The beds also need proper frames to prevent the mattresses from moving. In addition, the metal bed frames make it difficult to secure the bed sheets properly. The sheets constantly come off because there is no way to tuck them in around the frame.
Regarding the delivery, I received the bed frames first, while the mattresses were delivered a week later. As a result, we had to sleep on the floor for a week while waiting for the mattresses to arrive.
29 May 2026
Reply from Wayfair Ireland
We are very sorry to hear of the issues you have experienced with your order. This is certainly not the quality of goods we aim to provide for our customers, and we apologise for any inconvenience caused.
We always want to ensure that our customers are happy with the items they received. If you believe that there is a quality issue for this item, please report this through the 'My Account' section on our website and we will be more than happy to assist you.
You can do this by visiting www.wayfair.ie/my_account.
Thanks,
Wayfair Ireland
Poor logistics co-ordination
Order no. 4423255224. I have ordered 6 ceiling lights and a cabinet mirror. I got 2 lights delivered.. rest of them went missing, I've been touching with the customer support for last 3 days. (I got the information that there were not picked up yet by courier) Everyone opening the case for investigation but never able to resolve in time.. please avoid these wayfair.ie website.. #wayfair
1 June 2026
Unprompted review
Reply from Wayfair Ireland
We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused.
Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount.
Thanks
Wayfair UK
Reply from Wayfair Ireland
We are so glad you had a great experience from ordering to delivery. Thank you for your kind words!
Wayfair Ireland
⭐⭐⭐⭐⭐ Excellent Experience Every Time
⭐⭐⭐⭐⭐ Excellent Experience Every Time
I've purchased several items from Wayfair now and have been consistently impressed. The quality of everything I've received has been excellent, and each item has matched my expectations.
What really stands out is the customer service. Every interaction I've had has been polite, friendly, and genuinely helpful. Any queries I've had were dealt with quickly and professionally, making the whole shopping experience stress-free.
The Klarna payment option is also a huge bonus, especially for larger purchases. It makes it much easier to spread the cost of more expensive items without compromising on quality.
Overall, I couldn't be happier with my experience so far. Great products, excellent customer service, and flexible payment options. I wouldn't hesitate to recommend Wayfair to family and friends.
28 May 2026
Reply from Wayfair Ireland
We are so pleased to hear that you consistently have excellent experiences with us! We truly appreciate your kind words about our product quality, customer service, and the convenience of our payment options. Thank you for recommending us!
Wayfair Ireland
Reply from Wayfair Ireland
We're glad it arrived quickly and as expected!
Wayfair Ireland
Do not purchase this heap of garbage
I bought this shoe cabinet and paid a company to build it for me - after hours of trying to make it level and to line the doors up - they gave up. It is such poor quality and an epic waste of time and money. Do not buy this. I’ve tried to return it or reach out to wayfair with no luck. Buyer beware
25 May 2026
Reply from Wayfair Ireland
We are very sorry to hear you had issues with the item received
We can see that you reported the this on our site and we are working to resolve the problem we will be in touch with an update via email.
Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting http://www.wayfair.co.uk/myaccount
Thanks,
Wayfair UK.
Reply from Wayfair Ireland
We're glad your ordering was easy and delivery good. Thank you for your feedback!
Wayfair Ireland
This is a lovely table and chairs but I…
This is a lovely table and chairs but I only gave 4 stars because I wanted a compact table for the small space in my kitchen. I ordered a 70cm wide table and they sent me a 77cm wide one. The measurements were wrong on the website
28 May 2026
Reply from Wayfair Ireland
We are very sorry to hear of the issues you have experienced with your order. This is certainly not the quality of goods we aim to provide for our customers, and we apologise for any inconvenience caused.
We always want to ensure that our customers are happy with the items they received. If you believe that there is a quality issue for this item, please report this through the 'My Account' section on our website and we will be more than happy to assist you.
You can do this by visiting www.wayfair.co.uk/myaccount.
Thanks,
Wayfair UK
Perfection
Delivery was fast, I'm in Ireland and the driver carried up my items 4 flights of stairs which were heavy.
All the items I bought are brilliant just like the pictures.
Easy to assemble aswell.
Thank you.
28 May 2026
Reply from Wayfair Ireland
We're so glad to hear you're happy with your items and our delivery service! Thank you for your wonderful feedback.
Wayfair Ireland
Ordered a table and chairs to be told…
Ordered a table and chairs to be told it will be delivered within 5 days now saying delayed after it was due to be shipped today
3 June 2026
Reply from Wayfair Ireland
We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused.
From reviewing your order and the tracking for your item we can see that the courier have scheduled delivery for the 11th June. You can track this in the My Orders section of our site.
Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.ie/myaccount
Wayfair Ireland
Reply from Wayfair Ireland
We appreciate your feedback regarding the delivery time. From reviewing your order we can see it was delivered inside the estimates provided when the order was placed. Should you ever need any assistance with your order dont hesitate to get in touch via the My Account section of our site.
Wayfair Ireland
Very good company and fast delivery 👌!
28 May 2026
Reply from Wayfair Ireland
We're so glad you had a great experience with our company and fast delivery!
Wayfair Ireland
Reply from Wayfair Ireland
Thank you for your kind words! We're delighted to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
Wayfair IE
Reply from Wayfair Ireland
We are glad to hear you have been happy with the service we provided. Thanks for sharing your feedback. We really appreciate it.
Wayfair Ireland
Reply from Wayfair Ireland
We're glad to hear your order arrived promptly and in great condition! We appreciate your kind words.
Wayfair Ireland
Products very good quality and the…
Products very good quality and the delivery service very quick
27 May 2026
Reply from Wayfair Ireland
We're happy to hear about the quality of your products and quick delivery. Thank you!
Wayfair Ireland
Reply from Wayfair Ireland
Thank you for your kind words! We're delighted to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
Wayfair IE
Great experience and hassle-free resolution
I recently ordered some wine glasses from Wayfair.ie and received them very quickly. When they arrived, a few of the glasses had some noticeable imperfections. I simply reported the issue through the website, uploaded a few photos, and indicated that I still wanted the item.
I didn't even need to contact customer support directly. The process was incredibly quick and hassle-free, and a replacement was sent out promptly.
I have to admit I was a little apprehensive about ordering after reading some negative reviews, but my experience couldn't have been better. I'm very happy with the glasses and impressed by how efficiently the issue was resolved. I will definitely be ordering from Wayfair.ie again.
22 May 2026
Unprompted review
Reply from Wayfair Ireland
Thank you for your kind words! We're delighted to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
Wayfair IE
Reply from Wayfair Ireland
We're so glad to hear your order arrived ahead of schedule! Thank you for your feedback.
Wayfair Ireland
On lineperfect
On line
Shopping fantastic
So easy even amateur like me can do, everything so far has being perfect.
3 June 2026
Reply from Wayfair Ireland
We are so glad to hear you found online shopping easy and perfect! Thank you for your wonderful feedback.
Wayfair Ireland
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.