This plug-in does just what it says it will do: open up "space" in a range of frequencies for (in my case) a voice over to "fit into" without being overwhelmed by a music bed. I've only had it install... See more
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We craft innovative and evocative audio tools.
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Replied to 21% of negative reviews
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Ease of purchase and download.
Very, very basic instrument
No registers, very narrow sound range (I cannot play the most famous Scarlatti Sonata No. 1 Op. 141). Sounds good, but it is not a harpsichord for classical purposes.
Unresponsive support and poor customer experience
I’ve had a very frustrating experience with this company. Since April 6, 2026, I’ve sent multiple support requests regarding one of their products which I own, but have received no response at all.
What’s even more concerning is that this doesn’t seem to be an isolated case—other customer reviews mention the same pattern of unresponsiveness.
When support is this difficult to reach, it makes it hard to trust the company, especially when dealing with paid products. On top of that, my interactions have felt dismissive and unprofessional.
Based on my experience, I would strongly advise anyone considering purchasing audio plugins from this company to think twice. Reliable customer support is essential, and unfortunately, that has not been my experience here.

Reply from Wavesfactory
Love wavesfactory
Love wavesfactory, will buy again for sure. A great plugin company who are worth supporting.
I purchased a package, but it is a demo version and I don't have the license number.
5 days ago I opened a ticket because I purchased a package, but it is a demo version and I don't have the license number. I haven't received a response yet.

Reply from Wavesfactory
Great company that makes great plugins
Great company that makes great plugins! Trackspacer for instance is a must to have!
Download super easy unlike some that…
Download super easy unlike some that make it the digital equivalent of climbing Mount Everest - thanks for that!
came for the trackspacer and left also with a re esser
Easy access, download and
install...no fuss
Amazing plugins and company 🔥🔥🔥
Really helpful for separation on…
Really helpful for separation on instruments in the mix. I noticed the difference right away. A must go to product when eq can't do enough to create enough separation.
Very good thank you
Amazing plug in
Amazing plug in. Unmasking the lead and vocal with Trackspacer really helped the drop hit hard. This is worth its weight in gold.
So easy to get in the DAW
So easy to get in the DAW, and it feels like the company cares about its customers, rare these days.
Super easy to buy and activate
Super easy to buy and activate! So glad I dont have to download a hub or anything extra
The sound is very good
The sound is very good, and it is quite playable in its key response. A downside is that you cannot activate it in Native Access.
Purchase was through Plugin Boutique
Purchase was through Plugin Boutique. Redeemed code through Wavesfactory site. No problems. WF immediately emailed license and download link.
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