Don’t do it. Buy else where. I bought a car jump start pack from them. They sent me a battery charger. When I complain they said because the product (the wrong product) didnt have a quality problem... See more
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We had a few construction problems, minor but distressing, Ian reacted 30 min after finding out and bent over backwards to resolve our problem....to the extent of visiting us in Victoria FROM NSW an... See more
I purchased the larger wicking beds and two square planter boxes. I assembled the large beds myself and the online instructions were great, all the info I needed was provided. When I contacted the com... See more
Company replied
Since we started on our wicking bed program at the Murraylands Community Mebn's shed we made the decisioin to use the Water Ups system. We have now completed our construction of 24 large beds at our... See more
Company details
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WaterUps is an Australian designed and manufactured product that can be used in a variety of landscape and garden growing environments to deliver an extremely effective, practical and sustainable plant watering system.
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Iconic Outdoors
We get what we ask for and items are delivered on time. Staff are pleasant and easy to deal with.
I have been using Waterups for their…
I have been using Waterups for their wicking systems for a number of years now. I recently purchased some irrigation channels which have worked like a charm on some beds that I needed to revamp. Amazing service, amazing product. I highly recommend.
I’ve saved so much time watering
I’ve saved so much time watering and have successfully grown a range of vegetables since I installed our Waterup cells. The sales team were very helpful and the instructions easy to follow. What a fantastic, innovative Australian product.

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