Purchased a Breitling Navitimer from Adam, quick response to all questions and posted for next day delivery, item as described, highly recommended
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Excellent service from watch buyers uk. Dave was brilliant at keeping us informed about the progress of our purchase. There was a few small issues completely out with their control that they rectified... See more
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My recent experience with Watch Buyers UK has been excellent on all fronts. I was kept updated by email throughout the whole process and was very impressed with their knowledge and their polite and h... See more
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I ordered an omega ploprof. The team at watch buyers were easy to deal with and transparent about the delivery lead time, they were also extremely accommodating in arranging shipping to me outside the... See more
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Company details
Information provided by various external sources
We buy and sell luxury watches at competitive prices backed by people who care about service.
Contact info
14 The Marlands Shopping Centre, SO14 7SJ, Southampton
- 02380639355
- enquiries@watchbuyers.co.uk
- watchbuyers.co.uk
5.0
Excellent
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
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Excellent service
Excellent service. Deposit taken, informed when watch arrived and balance paid. Watch arrived the next day. Secure and well packed. Could not have asked for a better service.
29 May 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
No returns on ordered items
Ordered a watch for my son,I have to say i would highly recommend as I got the watch at a really good price,great communication and arrived ahead of schedule .The only negative I have is that with it being an ordered item there is no return policy and if he had the option my son would have exchanged it ,but overall I would use watch buyers uk again
24 May 2019
Unprompted review
Reply from Watch Buyers UK
Dear Mark,
Thank you for your kind words and we are very happy that you are happy. You only need to contact us about exchange and we could of helped. We do have a clause in our terms and conditions whereby we reserve the right to ask you to opt out of the distance selling regulations for bespoke orders. If we ask you to do this then we will send you a separate contract which I can see we have not done. We only wish to protect ourselves from ordering, for example, 10 x Pink £20000 hard to sell watches for someone to try on as we cannot return them and this would cause a company like ours financial problems. This is because we buy at discount in the trade and would not be able to return the 10 x Pink £20000 models so would be left out of pocket.
We would like to say though that many people don't read the Terms and Conditions and we salute you for taking the time, however, we would happily have clarified this for you
Kindest regards
Watch Buyers
friendly and helpful staff who are…
friendly and helpful staff who are knowledgeable about the products they sell.
24 May 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Simple, honest & fast
Like others a little wary at first. However I found their service up there with the best. Great advice given as I was choosing between a brand new and previously worn. Opted for the worn due to conversations with Adam.Watched arrived as promised on time and in the condition described. Would certainly buy from again
22 May 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Outstanding service from 1st…
Outstanding service from 1st message...husband is over the moon with his purchase
15 May 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Great price and service from the guys
Great price and service from the guys. Was worried I had received the wrong box with the watch. The guys at Watchbuyers quickly researched and confirmed I had the correct box and supplied the documentation to prove it was all right.
Would definitely recommend them to others and will use them for future purchases as the watch was much cheaper than others.
Cheers for the great service.
15 May 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Responsiveness
Responsiveness, international manufacturing warranty, competitive pricing. This is my new favorite watch shop
14 May 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Disappointing Experince!
I ordered a watch, paid 50% upfront and had to chase to get any updates and when I finally asked, was told that they had received 3 orders for the same watch and managed to fulfill one (not mine!) and was given my money back.
All in all, a rather disappointing experience and expected better!
11 May 2019
Unprompted review
Reply from Watch Buyers UK
Dear Rob,
We are very sorry for your experience. We did receive 3 orders and due to a lack of stock production we could only fulfil the 1st order as we had to choose a first come first served policy. In the discounted watch business it is not possible to dictate and control stock and delivery timetables as we, and in turn the customer, rely on the goodwill of our suppliers and their prices. We tried and tried to find the model you ordered within our network, and outside, and there was simply no stock. We did offer you the same watch with a different strap and understand you not wanting this and we did promise to contact you as stock became available however we thought it was better to refund your money in the short term. It looks like we did message you about a delay in delivery estimates because of the Easter break and then again in response to your later message. Our sincere apologies once again though. We understand your disappointment and hope one day we can make good.
Kind regards
Watch Buyers Team
New Watch
No issues whatsoever. Genuine and reliable and I am a happy punter and would use again should I decide to get another model. Thanks.
10 May 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Omega seamaster Planet Ocean
Omega seamaster Planet Ocean
Happy with price- relatively quick delivery ( 10days to source)
Hassle free; safe
Recommended - would use again
7 May 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Watch Buyers UK No1
Excellent communication, professional prompt service, great prices. Hard to beat.
4 May 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Perfect seller
2 May 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Not too good to be true !
Not too good to be true ! Quite suspicious at the begining, this is by reading comments on trustpilot and thanks to all and quick information I received for my question on the website that I've been convinced. In result, got my watch even 2 weeks faster than expected and all in order (box, papers, ...). I definitly recommend and can't wait to be ready for a next purchase !
2 May 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Top Seller. Max attention to the Customer.
This seller is very honest and professional. Maximum attention to the customer and a lot of willingness to satisfy him.
2 May 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Great service very happy.
1 May 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Excellent buy
Excellent buy, was unsure at first with the large on street price difference. Probably a couple of grand cheaper. Arrived brand new, with sealed box and all authorisation papers.
Would definitely use again.
24 April 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Fast and secure delivery
Fast and secure delivery. Would happily buy from them again.
23 April 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Great value and great service.
Great value and great service, I would highly recommend.
10 April 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
Great communication
Great communication
The timepiece I purchased is stunning
Highly recommend Watchbuyers if your looking to buy a luxury timepiece
28 March 2019
Unprompted review
Reply from Watch Buyers UK
Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers
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