Watch Buyers UK Reviews 

359
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Purchased a Breitling Navitimer from Adam, quick response to all questions and posted for next day delivery, item as described, highly recommended

Company replied

Rated 5 out of 5 stars

Excellent service from watch buyers uk. Dave was brilliant at keeping us informed about the progress of our purchase. There was a few small issues completely out with their control that they rectified... See more

Company replied

Rated 5 out of 5 stars

My recent experience with Watch Buyers UK has been excellent on all fronts. I was kept updated by email throughout the whole process and was very impressed with their knowledge and their polite and h... See more

Company replied

Rated 5 out of 5 stars

I ordered an omega ploprof. The team at watch buyers were easy to deal with and transparent about the delivery lead time, they were also extremely accommodating in arranging shipping to me outside the... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

We buy and sell luxury watches at competitive prices backed by people who care about service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

359 reviews

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1-star

Asks customers to review

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5.0

All reviews

(359)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast, Professional & Courteous Service

Fast, professional and courteous service from the guys at Watch Buyers UK and I will use them again.

Of course I would have liked a little more for my watch but understand the margins involved and it needed a polish. TBH they could have probably bought trade from Omega at close to what they paid me, so no complaints.

My alternative options were eBay or Chrono24. In the end I decided I was not comfortable selling through eBay something of this value, and this was easier and quicker than Chrono24.

The process was swift from start to finish and they kept me informed all the way.

25 August 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to sell your timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

I bought a panerai watch from watch…

I bought a panerai watch from watch buyers and the communication was very good.
The goods arrived within the time expected.
The watch was perfect and so all the box guarantee and instruction.
I cannot fault this company and I strongly would recommend it.
Carmelo

9 August 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

Really pleased with the service and…

Really pleased with the service and communication. Bought an Omega seamaster professional at 20% below AD prices so very happy. Would definitely not hesitate to use them again for my next watch purchase

8 August 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 1 out of 5 stars

*BEWARE* They do not stock goods!

They are selling items on ebay which they do not have in stock.
Next they ship the item where UPS wants your social in order to deliver. Beware, they are a pain to deal with

1 August 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Dear Sean,
You bought a watch from our ebay UK store though you are based in the US and this will have been shown as an international seller to you. It does clearly say on all of our listings that the watch is available to order.
We can see that you ordered on the 14/06/2019 and we dispatched on the 28/06/2019. The brand new watch was advertised at £3100 which was at a discount of 20% off RRP and we actually sold it to you for £2500 with the caveat that this was VAT free, because of your location, and that there would be customs fees of about 5%, which is the norm to the USA. This equated to a discount of -35% in total. A very good price. When the watch arrived in the USA the courier contacts the customer and asks for their TAX ID and the fee, which in this case was $200. For reasons unknown you refused to give your TAX ID and pay the small customs fee. The law in the USA is that when you pay customs fees you give you TAX ID. We have sold many watches to the USA and have never had a problem before as the savings we offer of 20% VAT more than pay for the customs fees of cost plus 5% approximately. Despite the courier, US customs and our team trying to contact you numerous times you did not reply. Then you raised a case on Ebay for item not delivered. Ebay.com and UK decided in our favour because it is the buyers responsibility to pay any customs fees on cross border sales.
Please just pay the $200 so your the government does not destroy the watch. It seems a needless waste just so you don't have to give your TAX number.
If you had contacted us or replied to our messages we would have done our best to help but you never did and now you are at risk of loss because the matter has been taken from our hands.

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service
Good communication

1 August 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

Would definitely use Watch Buyers Uk again

More than happy with the service from Watch Buyers Uk. My husband was delighted with the Omega Speedmaster watch I bought him. Would definitely use again. Thank you Watch Buyers Uk.

30 July 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

Excellent customer service and amazing watches

Beautiful watch and great customer service. Very good communication and a great selection of hard to find watches. Lightning fast shipping as well.

17 July 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

Excellent retailer with item as…

Excellent retailer with item as described & securely packaged.
Would use again in the future.

16 July 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

Brilliant service

Contacted Watch buyers regarding selling my Omega Seamaster, got a quick reply and an easy process to get a valuation and a purchase offer. The offer was fair and Once sale was agreed , the money was in my account immediately. Fantastic service.
👍👍

11 July 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon.
Thank you for your review and kind comments.
Thank you also for choosing us to sell your watch too.
If we can be of any further assistance in the future, please let us know.
Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

Excellent all round service

Excellent service from watch buyers uk. Dave was brilliant at keeping us informed about the progress of our purchase. There was a few small issues completely out with their control that they rectified very well and managed to get exactly what we wanted. Really excellent customer services and would most definitely use them again. Thanks

10 July 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

Omega seamaster purchase

Before buying the latest omega seamaster 300m professional master chronometer 2018 model from watchbuyers I had a number of questions which they replied to and answered quickly.They also kindly reduced the price of the model I wanted to the same price as the black dial with black bezel (I wanted the grey dial with blue bezel)which they had advertised initially at different prices.
It was brand new and as described,saving me £600 off high st.prices,goldsmiths,omega and Beaverbrooks including other online retailers all had this model up at £3970.
My watch arrived within 48hrs of payment,well packed and exactly as described. They also said theyd assist me if they could with the purchase of the white dial/black bezel seamaster when its released later in the year.
A fantastic service with great communication would definitely recommend and use again.
Thank you,so happy with my watch,wear it everyday.

9 July 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

great watch great deal

9 July 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

High marks!

Excellent communication, fast and affordable shipping cost.

3 July 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

Omega seamaster 300m master chronometer…

Omega seamaster 300m master chronometer
It was with me within 2 days of paying, well packed and spotless.

27 June 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

Worth the wait

There was a little delay on delivery but was kept informed throughout and even offered a refund if I didn’t want to wait. No need, the watch arrived and in perfect condition. Excellent throughout.

25 June 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

The best and quickest place to buy a…

The best and quickest place to buy a quality watch

25 June 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

I found Watch Buyers UK to be most…

I found Watch Buyers UK to be most competitively priced. Their communication was first class, and I found the "staff" Dave and Danny friendly and efficient. Would not hesitate to recommend these to anyone. Graeme

20 June 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

Another satisfied customer

Another satisfied customer.
Can only reinforce what others say. This company does what it says its going to do, is clear and transparent, courteous and efficient, overall excellent service, no hidden surprises.

17 June 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

Fast and honest

13 June 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

Rated 5 out of 5 stars

Great Company

Great company to deal with. Watch arrived as advertised at a great price. Would certainly use again for any future purchases.

29 May 2019
Unprompted review
Watch Buyers UK logo

Reply from Watch Buyers UK

Good Afternoon, Thank you for your review and kind comments. We are delighted that you chose Watch Buyers to source your new timepiece! If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email. Kindest Regards from everyone at Watch Buyers

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