Waste Managed Reviews 

11,582
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,152 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and ability to make complex processes straightforward. Many people appreciate the clear explanations and competitive quotes provided, making the user experience easy and stress-free. Reviewers often highlight the quick and efficient service, with staff going above and beyond to meet business needs. However, some customers also noted significant issues with service reliability, including frequent missed collections and a lack of support. People expressed dissatisfaction with customer service, citing unhelpful responses, unfulfilled promises, and difficulties in obtaining refunds for services not rendered. There were also concerns about price increases and contracts not being upheld, leading to a perception of sub-standard service despite premium pricing.

What people talk about most

Service

Clients share ambiguous opinions on service, with many reviewers expressing significant dissatisfaction due... See more

Staff

Users describe positive interactions with staff, highlighting many employees as helpful, polite, and... See more

Customer service

People report ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Price

Consumers find price to be ambiguous, with many reporting unexpected charges, such as early exit fees ranging... See more

User experience

Customers generally report positive experiences, highlighting friendly and helpful service that made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted some companies for waste management as I will soon be opening my own tattoo studio. Despite working in the industry for some time I haven't managed a shop before. Waste Managed contacted m... See more

Company replied

Rated 5 out of 5 stars

I have recently gone through the process of changing our waste management provider, and Sam at Waste Managed has been fantastic throughout. From the outset, he was patient, knowledgeable, and... See more

Company replied

Rated 5 out of 5 stars

I am really grateful to Sam Rovertshaw who took the time to help me get the best service for my workshop. He took the time to understand my requirements and really went above and beyond to deliver the... See more

Company replied

Rated 5 out of 5 stars

Honestly such an easy experience and Glen was soooo helpful and so lovely to speak too. 15min call and everything was sorted there and then. Couldn’t recommend them enough, especially Glen.

Company replied


Company details

  1. Waste Management Service
  2. Garbage Collection Service

Written by the company

Welcome to WasteManaged, we are commited to helping customers take control of their waste management needs. Established in 2020, WasteManaged is an innovative business designed to help customers take control of their business costs by offering simple, fair and fixed fees for waste collection. Our service is designed to save businesses time and money and to provide them with a reliable and professional waste management service. We provide a full range of waste collection services, including waste removal, recycling, and waste management.  We understand that businesses can be overwhelmed with the costs associated with managing their waste, and our team of experienced professionals are here to help. We can help you design a custom waste management plan that meets your needs and budget. Our team of experts are dedicated to providing you with honest and reliable advice. No if’s, no buts, no hidden charges or small print. We calculate the cost for all your current waste needs over the year and then spread this over 12 equal payments every month – easy! Think of it like a gym membership, but without the hard work and lycra. Simple, fair, fixed pricing. That’s better. No more up and down, because running your business is challenging enough. Get WasteManaged. Problem. Solved.


Contact info

3.9

Great

TrustScore 4 out of 5

12K reviews

5-star
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3-star
2-star
1-star

Asks customers to review

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3.9

All reviews

(11,582)

2,004 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad the take extra money don’t…

Very bad the take extra money don’t trust them

13 June 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Ihab,

Thank you for taking the time to leave your review. We have requested further information from you in order for us to locate your account. If you could please respond at your earliest convenience so we can assist you further. We look forward to hearing from you.

Best Regards, Team @ WasteManaged

Rated 1 out of 5 stars

Complete and utter rubbish..literally!

Complete and utter rubbish..literally!! Constant missed collections, customer service is Abhorrent, they pick and choose when and how much they want to invoice you for and nobody can seem to explain what the amounts are for and why!! STAY CLEAR
I guarantee everyone of these 5 start reviews have been requested by waste managed themselves, they asked me to when I first signed up!!

13 June 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Rebecca,

Thank you for taking the time to leave your review. We have requested further information from you in order for us to locate your account. If you could please respond at your earliest convenience so we can assist you further. We look forward to hearing from you.

Best Regards, Team @ WasteManaged

Rated 5 out of 5 stars

"Joe" Provided a fantastic service and…

"Joe" Provided a fantastic service and knowledgeable information on pricing and waste options. Great guy to deal with.

12 June 2026
Waste Managed logo

Reply from Waste Managed

Dear Matthew,

Thank you for sharing your experience with WasteManaged. We are delighted to hear that Joe provided you with fantastic service and valuable information on waste options and pricing. Our team takes pride in delivering knowledgeable and efficient service to all our customers. We appreciate your kind words and look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

How detailed and helpful Sam Robertshaw…

How detailed and helpful Sam Robertshaw was. Thank you so much

12 June 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Rach,

Thank you for taking the time to share your positive experience with WasteManaged and our team member, Sam. We are delighted to hear that Sam was able to provide detailed and helpful assistance to you.

If you have any further questions or require additional information, please do not hesitate to reach out to us.

Thank you once again for choosing WasteManaged.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Excellent communication and easy…

Excellent communication and easy transition

12 June 2026
Waste Managed logo

Reply from Waste Managed

Dear Carl,

Thank you for taking the time to share your experience with WasteManaged. We are delighted to hear that you found the communication excellent and the transition process easy.

Your satisfaction is our top priority, and we are committed to providing a seamless experience for all our customers. If you have any further feedback or suggestions, please do not hesitate to get in touch.

Thank you for choosing WasteManaged.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

I did a quote online and this company…

I did a quote online and this company rang me within 5 minutes and within 20minutes from then I was all sorted with an agreement, fantastic team and very helpful indeed , thank you so much, jm automotive solutions.

13 April 2026
Waste Managed logo

Reply from Waste Managed

Dear John,

Thank you for taking the time to share your experience with WasteManaged. We are delighted to hear that our team was able to promptly assist you in getting everything sorted efficiently and seamlessly. Our goal is to provide excellent service to our customers, and we are pleased to know that we were able to meet your expectations.

If you have any further questions or need assistance in the future, please do not hesitate to reach out to us.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Alan Day was incredibly helpful throughout the whole process, from my initial enquiry right through to signing everything off. He handled the location's nuances with patience, clarity, and professionalism, making what could have been a complicated experience feel straightforward and well-managed. I really appreciated his support and communication at every stage. Highly recommended.

12 June 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Stuart,

Thank you for taking the time to share your experience with WasteManaged. We are delighted to hear that Alan provided you with exceptional service from start to finish. We pride ourselves on delivering a seamless and professional experience for our customers, and it is fantastic to know that Alan's patience, clarity, and professionalism made a positive impact on your overall experience. We will certainly pass on your kind words to Alan.

Thank you for recommending WasteManaged, and we look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Great service from Corey at Waste Managed

Corey from Waste Managed was great throughout the process of finding a waste collection service for my aesthetics business. As I’m doing this on the side of my full time job, I was struggling to find a provider who would agree to a set day to collect waste. Corey rang me back with quotes and a provider about an hour after our initial call with everything I needed to make the collection work. Fantastic service and explained everything in detail. Thank you!

12 June 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Jasmine,

Thank you for taking the time to share your positive experience with WasteManaged. We are delighted to hear that Corey provided you with great service and was able to quickly find a waste collection service that suited your needs. It is our commitment to provide excellent service and we are pleased to have met your expectations.

If you require any further assistance in the future, please do not hesitate to contact us.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars
Waste Managed logo

Reply from Waste Managed

Dear Naser,

Thank you for taking the time to leave us a review for WasteManaged. We are thrilled to hear that you found our customer service team to be the best, nice, respectful, and polite.

At WasteManaged, we strive to provide exceptional service to our customers, and we are delighted that we were able to meet your expectations.

Should you have any further feedback or require assistance in the future, please do not hesitate to contact us.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Great customer service

Great customer service, easy to use.

5 June 2026
Waste Managed logo

Reply from Waste Managed

Dear Will,

Thank you for your feedback on WasteManaged. We are delighted to hear that you found our customer service to be great and setting up your service was easy. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations.

If you have any further questions or require assistance, please do not hesitate to contact us. We appreciate your business and look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Great

Really quick and easy to set up and Dean was very helpful,

12 June 2026
Waste Managed logo

Reply from Waste Managed

Dear Sheryl,

Thank you for your kind words. We are delighted to hear that you found it quick and easy to set up your services. Our team works diligently to provide excellent customer service, and we are so pleased to hear that Dean was able to assist you effectively.

If you have any further questions or need assistance, please do not hesitate to reach out to us. We value your feedback and appreciate your business.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars
Waste Managed logo

Reply from Waste Managed

Dear Arnie,

Thank you for taking the time to leave a review for WasteManaged. We strive to provide the best waste management solutions for our customers, and we are thrilled that you are satisfied with our service.

Thank you for taking the time to share your feedback with us. We truly appreciate your support.

Warm regards, Team@WasteManaged

Rated 1 out of 5 stars

Bad service

Bad service

6 May 2026
Waste Managed logo

Reply from Waste Managed

Dear Mohammed,

Thank you for your review. We take these reviews seriously and want to get this resolved for you and your business. We will be in contact with you to discuss.

Kind regards, Team@WasteManaged

Rated 5 out of 5 stars

Jake was wonderful friendly and got the…

Jake was wonderful friendly and got the waste management contract sorted for us very quickly. Very happy with his service

11 June 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Farha,

Thank you for taking the time to leave a review for WasteManaged. We are delighted to hear that Jake provided you with excellent service and efficiently sorted out the waste management contract for you.

Ensuring customer satisfaction is our top priority and we are thrilled to hear that Jake's friendly approach to the job left a positive impression on you. We appreciate your feedback and thank you for choosing WasteManaged for your waste management needs.

We look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Amazing service and billy wyatt was…

Amazing service and billy wyatt was fantastic. Explained everything for me and completed the process very quickly and efficiently. Thanks again pal.

11 June 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Sheden,

Thank you for taking the time to share your experience with WasteManaged. We are delighted to hear that you found our service to be amazing and that Billy provided you with fantastic assistance. We strive to ensure that our customers receive clear explanations and efficient solutions, and we are glad that Billy was able to deliver that for you.

We appreciate your kind words and thank you for choosing our service. If you have any further questions or require assistance in the future, please do not hesitate to contact us.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Signing up was easy thanks to Sam

11 June 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Stuart,

Thank you for taking the time to share your experience with WasteManaged. We are pleased to hear that you found signing up to be easy, thanks to Sam. We understand the importance of a user-friendly experience and we are glad that your interaction with our service was positive.

If you have any further feedback or suggestions, please do not hesitate to reach out to us. We value your opinion and strive to continuously improve our services.

Thank you again for choosing WasteManaged.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Simple and easy process

Simple and easy process
Clarity in the conversation

11 June 2026
Waste Managed logo

Reply from Waste Managed

Dear Mohammad,

Thank you for taking the time to share your experience with WasteManaged. We are thrilled to hear that you found the process simple and easy, with clarity in the conversation. Providing a seamless and transparent experience for our customers is one of our top priorities, and we are grateful for your positive feedback.

If you have any further questions or require assistance, please do not hesitate to reach out to us. We appreciate your support and hope to continue serving you in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Fantastic service

11 June 2026
Waste Managed logo

Reply from Waste Managed

Dear Leisa,

Thank you for taking the time to share your feedback about WasteManaged. We are delighted to hear that you found our service to be fantastic. It is our goal to provide top-notch service to all of our customers, and we are pleased to know that we have met your expectations.

If you have any further feedback or questions, please do not hesitate to reach out to us. We appreciate your business and look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

tom kelly was amazing done every within…

tom kelly was amazing done every within 10 min super easy and explained everything well

11 June 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Shifa,

Thank you for taking the time to share your experience with WasteManaged. We are thrilled to hear that Tom was able to assist you efficiently and effectively. Our team takes great pride in providing excellent service to our customers, and it's always encouraging to hear when we have succeeded in doing so.

If you have any further questions or require assistance, please do not hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

I AM HAPPY HOW HE EXPLIANED ME AND WE…

I AM HAPPY HOW HE EXPLIANED ME AND WE UNDERSTAND VERY CLEARLY.
SO THANK VERY MUCH.

11 June 2026
Waste Managed logo

Reply from Waste Managed

Dear Parimalkumar,

Thank you for taking the time to share your experience with WasteManaged. We are delighted to hear that you found our explanations clear and helpful.

If you have any further questions or require assistance, please do not hesitate to reach out to us. We truly appreciate your feedback and look forward to serving you again in the future.

Warm Regards, Team@WasteManaged

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