If you're wanting to sell off your old "stuff", these are the people for you - I stumbled cross them in 2025 - and I'm so pleased that I did. Since then, I have sent in several boxes. Each time I've... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Posted my shoe box of treasure on Monday, received a call from Jacqui on Wednesday early afternoon with a very acceptable offer. Was delighted and surprised by the speed and the value. Jacqui was frie... See more
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My dear mom died, and after recovering sufficiently from her grievous loss it was time to sort out some of her items. I contacted Was Gathering Dust, received a singularly helpful response, submitted... See more
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I used a more well known company initially who took over a month to assess my items and I rejected their offer. Hadn't heard of was gathering dust before but fortunately I received a flyer through. Wi... See more
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Company details
Written by the company
A GREAT WAY TO SELL OLD STUFF Are you fed up with stuff just gathering dust but not sure how to get the most for it? The answer is that nothing could be easier, we are a one stop shop for selling all your unwanted valuables and clutter. A decluttering no obligation and risk free buying service. We are a company that has been trading successfully for many years buying goods in the old-fashioned way with people bringing items in through the door. With the onset of Covid-19, things changed. People were keen to send us items for appraisal and so Was Gathering Dust has evolved into a simple post and purchase service for all your clutter and valuables. We pride ourselves on being a fair and friendly service and are happy to help with any queries you have, just give us a call!
Contact info
Was Gathering Dust - Unit F, The Maltings, CM21 9JX, Sawbridgeworth, United Kingdom
- 0800 193 1001
- info@wasgatheringdust.com
- wasgatheringdust.com
4.9
Excellent
133 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy service
Quick and easy service, fair price offered, money in account same day as phone call. Thank you
4 July 2024
Unprompted review
Reply from Was Gathering Dust
Hello Sharon,
Thank you so much for taking the time to leave such a wonderful review. Your kind words will be shared with the team here at Was Gathering Dust. We truly value it.
It's always delightful to learn that our clients are happy. Striving for this satisfaction is what motivates us daily!
Kind regards
Angela
Was Gathering Dust Team.
Quick and very easy
Sorted out various bits and bobs that were hanging around and sent them off to WGD. 2 days later I got a phone call with a decent offer, within 2 hours the money was in my account!
What I really liked was that I had sent some costume jewellery in with other stuff and the lady told me that they give stuff like that to the local hospice to sell in their shop. So not only did I make a bit of money but I helped their hospice too!
Will definitely use again.
27 June 2024
Unprompted review
Reply from Was Gathering Dust
Hi Caroline,
Thanks so much for taking the time to leave us such a lovely review. It really does mean a lot to us. We always do our very best for all our clients, it's what we pride ourselves on.
Please don't hesitate to call us again if you need more help de-cluttering.
Warm regards
Jacque
Was Gathering Dust Team.
Thank you Angela once again
Thank you Angela once again
Excellent communication and customer service
I sent my second box items and was happy with my offer and accepted money was in my bank less than a hour ,
.
27 June 2024
Unprompted review
Reply from Was Gathering Dust
Hi Sheena
Thanks so much for taking the time to leave us such a lovely review. It's lovely to hear that you are pleased with our services. Please don't hesitate to call us if you have anything else that you want us to have a look at, it will be a pleasure.
Warm regards
Angela
Excellent service
I sent a box of different items including lighters and pens. I received a call a couple of days later with an offer which I accepted. The money was in my account within an hour. I would definitely recommend Was Gathering Dust and will use them again. Thank you.
18 May 2024
Unprompted review
Reply from Was Gathering Dust
Dear Dave,
Many thanks for taking the time to leave us such a lovely review. It means a lot to us.
Meeting our clients expectations is what we strive to do every day.
Looking forward to speaking to you again soon.
Kind regards
Angela
Was Gathering Dust Team.
Excellent Company
I recently had some items returned to me by Vintage Cash Cow after rejecting a very poor offer. I then decided to have one more try with another company and I’m so glad I did. Everything ran to clockwork and I received an excellent offer within a few days. Which I readily accepted. The money was in my bank within an hour. Thank you so much Was Gathering Dust, you were brilliant.
8 May 2024
Unprompted review
Reply from Was Gathering Dust
Dear Claire,
Many thanks for taking the time to leave us such a lovely review. It means so much to us.
I will pass on your kind words to everyone here and I hope if you decide to have another clear out you choose us again. We would love to hear from you.
Kind regards
Angela
Returned my items broken
Sent my mum's old costume jewellery in for valuation and was offered £20 for it all so I got it returned. (I've since sold only a couple of items for more than that!). However, that wasn't my issue. I received my jewellery back with chains tangled in knots, a jewel missing from its setting on one choker and one bead necklace completely snapped with beads missing. These were not broken when they left me. Not happy.
10 May 2024
Unprompted review
Reply from Was Gathering Dust
Hi Elaine,
Thank you for your feedback. I am sorry that we didn't meet your expectations with regard to our offer. Our valuers base their offer on what they can reasonably hope to achieve themselves in their market place. I am pleased to hear that you were successful in selling some of your mum's costume jewellery yourself.
With regard to the damaged and tangled items, I sincerely apologise that some of your items were damaged when you received them back. This certainly isn't up to our usual standards. P
lease could you send photos of the damaged items to our email address which is info@wasgatheringdust.com so that we can investigate this.
Kind regards
Angela
We appreciate you raising this with us so we have the opportunity to make it right.
The service they provided was second to…
The service they provided was second to none I received a very good price for some sentimental items of my late cousin Thank Yoy Was Gathering Dust 10/10
10 April 2024
Unprompted review
Reply from Was Gathering Dust
Hi Sandra,
Thank you so much for taking the time to give us such a wonderful review. We really appreciate it. We pride ourselves on doing our very best for all our clients and when they take the time to tell us about their experience we are so delighted!
Don't hesitate to phone should you need our service again.
Kindest regards
Angela
Was Gathering Dust Team.
I recommend
Sent my package of mostly jewellery and watches. Made sure to send more than 8 items as advised. Sent via post office and got an offer over the phone within 3 days. Very fair offer and more than happy. Straight into my bank account within the hour once I accepted. I would recommend if you have any old unused valuables. Make sure you read through their accepted items first, and package your items with care.
28 March 2024
Unprompted review
Reply from Was Gathering Dust
Hi Gemma,
Thanks so much for taking the time to leave such a wonderful review. We are so pleased that you had such a good experience with us as we always try and do our very best, so when it's recognised we are so happy! Thanks again, it's much appreciated.
Kind regards
Was Gathering Dust Team.
Couldn't have asked for better…
Couldn't have asked for better service!!
Angela was very friendly and helpful. Sent parcel a few days ago and received my offer today which I am pleased with and is already showing in my account.
I would definitely recommend this company and will be using them again myself. Thanks so much x
11 March 2024
Unprompted review
Reply from Was Gathering Dust
Hi Sharon,
Thanks so much for taking the time to leave such a lovely review. It means a lot to us as we always try to do our very best for all our clients, so when they take the time to leave us a glowing review we really do appreciate it.
Looking forward to receiving your next parcel!
Thanks again
Angela
This is a delightful company which…
This is a delightful company which offers a professional and friendly service.
I sent various items after checking their website and booklet to see what kind of things they can accept.
A lovely lady called Angela contacted me very soon afterwards with a really good offer. I accepted the offer and the £ was in my account within an hour or two.
I was very impressed with the overall experience, and I look forward to sending some more items to them in the future.
22 February 2024
Unprompted review
Reply from Was Gathering Dust
Hi Antigone,
Many thanks for taking the time to leave this lovely review.
It's lovely to hear that you had such a good experience with us and would like to repeat it.
Don't hesitate to let me know when you require another postage pack.
Thanks again
Angela
SHAMEFUL!!
SHAMEFUL!!
This is what the about us says;
“A GREAT WAY TO SELL OLD STUFF Are you fed up with stuff just gathering dust but not sure how to get the most for it? The answer is that nothing could be easier, we are a one stop shop for selling all your unwanted valuables and clutter.”
But please ladies and gents don’t waste your time, they will only take things they need, which you don’t have! They wouldn’t even accept my items for a valuation. Yes one is broken but on their site… send us your stuff, even if it’s broken!
Misleading, unfair and overall a waste of time. As per the other negative reviews, even if I did send them off I would have received around £1.50 by the sounds of it so best to avoid.
7 February 2024
Unprompted review
Reply from Was Gathering Dust
Hello Joshua,
Thank you for taking the time to leave us a review.
I'm sorry to hear that you didn't have a positive experience with our service.
Your email which I have quoted here, lists your items and asks if they are worth sending, I politely responded that these items wouldn't be for us, you wrote:-
"I have various (30 or so) coins from the 1900s both UK and foreign, some carry a little bit of value, a broken stainless steel Cuban chain, 9kt gold plated necklace with lab-grown stones.
Please advise if you would accept these as I know I should ask before sending the below 7 items."
You would not have received any offer at all from us, we would have simply sent your items back to you.
We do very occasionally have to turn down items that have no worth, we just saved you the bother of packing and posting them to us.
Kind regards
Angela
Was Gathering Dust Team.
Highly recommend
Posted my parcel Friday, by Tuesday morning i received a very fair offer by telephone and the money was in my bank account within 2 hrs. Highly recommend.
30 January 2024
Unprompted review
Reply from Was Gathering Dust
Hi Keira,
Thank you for taking the time to leave us a lovely review. We really appreciate it.
We are thrilled to know that you had such a good experience with us.
Kind regards
Angela
Brilliant experience
Angela was very helpful when I telephoned to see what I could send Packed up a few worn and loved items of jewellery I had collected over the years Very happy with the offer made money paid into the bank immediately I would recommend to all Thanks
16 January 2024
Unprompted review
Reply from Was Gathering Dust
Dear Katherine,
It is very kind of you to take the time to write such a lovely review, it is most appreciated.
Kindest regards
Angela
Quick, easy sell…
I sent away a selection of mostly costume jewellery, I was really pleasantly surprised by the offer made.
It was a quick process, handled excellently and I am more than delighted with the amount I received. Would highly recommend them. Thanks again!
10 January 2024
Unprompted review
Reply from Was Gathering Dust
Dear Stella,
Thank you for taking the time to write such a positive review, it is very much appreciated.
Kindest regards
Angela
I sent a parcel to Was Gathering Dust…
I sent a parcel to Was Gathering Dust with broken gold and costume jewellery. I was really impressed and happy with the amount offered to me for these items and the speed of the service. I would highly recommend their service to anyone! Thanks again.
2 December 2023
Unprompted review
Reply from Was Gathering Dust
Hi Laurel,
Thank you so much for your wonderful review. We really appreciate you taking the time to leave it for us. We are so pleased that you are 'really impressed' with us, it's what we love to do.
Kind regards
Was Gathering Dust Team.
Disgusted items returned after being…
Wanted my items returned after being offered a shamefully poor amount of money for them.I was refused. I contacted them 2 hours after the offer,but was told I was too late. Disgusted! Do not use this company!
25 November 2023
Unprompted review
Reply from Was Gathering Dust
Dear Wendy,
We are sorry to read your unfair review, we pride ourselves on being honest and open and what you describe isn’t us. We feel disappointed that you feel that way.
Your parcel was received on 24th November, and you were contacted the next day, a Saturday. You happily accepted our offer of £70 and we paid you via Bank Transfer within an hour. You left us a message later that day, but on Saturdays our phones go to voice mail after midday until Monday morning. I’m afraid that by the time we heard your message on Monday morning changing your mind, saying you wanted your items back we had already processed them and hence were unable to return them to you. We tried to phone you numerous times to no avail. As we hadn’t heard from you at all for some days after leaving you a message, we are surprised to read your review today.
We apologize that this has caused you distress, but there was no intent to do so.
Kind regards
Angela
Was Gathering dust team
A PLEASURE TO DEAL WITH ,WOULD RECOMMEND…
After being offered £104.00 .for my items from VINTED CASH COW that were sent back unboxed in a plastic bag ,items and boxes missing ,I sorted them out again and got in touch with WAS GATHERING DUST ,the box was picked up on 21stNov .and today 25th nov ,i was offered £580.00 which i gladly accepted I WILL USE AGAIN MANY THANKS JO
25 November 2023
Unprompted review
Reply from Was Gathering Dust
Hi Jo,
Many thanks for your wonderful review. We are delighted that you found our service and that we made you happy. It means a lot to us. We are looking forward to speaking to you again soon.
Many thanks
Angela
First timer
This is my first time using this type of service
And it was easy fault free and right on the money
Very easy exchange and did everyrhing they said in a timely manor
Will be using again
17 November 2023
Unprompted review
Reply from Was Gathering Dust
Dear Alun,
Thank you so much for your prompt and wonderful review. We really appreciate you taking time to write it.
We are really pleased that we made everything so easy for you. It's something we pride ourselves on. We are looking forward to you speaking to you again.
Kind regards
Angela
Satisfied with service
Received postage label, packed my things and mailed them, received a very good price for them and payment sent, all within a week 👍
6 November 2023
Unprompted review
Reply from Was Gathering Dust
Hi Mike,
Thanks so much for your lovely review. We really appreciate you taking the time to write it for us. We are thrilled that you found our service perfect for you.
Kind regards
Was Gathering Dust
What a brilliant service
What a brilliant service! So easy and so quick and efficient to use. I will be using it again soon!
2 November 2023
Unprompted review
Reply from Was Gathering Dust
Hi,
Thanks so much for taking the time to give such a lovely review, we really appreciate it.
We look forward to speaking to you again soon!
Kind regards
Was Gathering Dust.
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