Warmflame Gas Ltd Reviews 

130
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being punctual, professional, and extremely helpful during various plumbing and boiler maintenance services. People note that communication is consistently clear and proactive, with staff keeping them well informed at every single stage of the work. Some people also felt that receiving detailed follow-up calls and comprehensive written reports added exceptional value to the overall customer experience. Consumers highlighted how thorough the engineers were when diagnosing complex issues, explaining necessary repairs clearly, and ensuring that everything was left completely clean and tidy before final departure.

What people talk about most

Service

People report positive experiences with service, noting that engineers arrive punctually, communicate... See more

Staff

Users describe positive interactions with staff, expressing immense satisfaction with their helpfulness and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting exceptional communication and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting great service from a skilled team.... See more

Price

Consumers find price to be positive, highlighting fair charges and competitive rates for the quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It took several visits from Mike and Ben to resolve an intermittent fault with my boiler. Each request for a return visit was dealt with promptly, together with the offer to leave me with electric hea... See more

Company replied

Rated 5 out of 5 stars

My husband dealt with everything and was most impressed with the engineer who came. He had not seen such a system in need of repair for many years, He serviced the boiler and is coming back to more... See more

Rated 5 out of 5 stars

Booked for an annual boiler service. I was advised by text when Mike was near and he arrived punctually. He explained what he was going to do, how long it would take and how to take payment. He took j... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with Warmflame from start to finish. They installed a new shower, fitted new basin taps, and also serviced my boiler. Everything was done professionally, efficiently, and wi... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Gas Engineer
  4. Heating Contractor
  5. Radiator Repair Service

Written by the company

Warmflame Gas Ltd is a family-run plumbing and heating business with over 15 years of experience. We proudly serve customers across Stockport, South Manchester, and North Cheshire, offering a professional, reliable, and responsive service. Please get in touch with us, and we will be happy to help. ☎️ 07375804414 💻 info@warmflamegas.co.uk ✅Gas Safe Registered ✅DBS Checked Engineers ✅Chartered Institute of Plumbing & Heating Engineers (CIPHE) ✅British Plumbers Employers Council (BPEC) RELIABLE & RESPONSIVE - At Warmflame Gas, our promise to you is simple: - We’ll treat you and your home with the utmost care and respect. - We take pride in our professional approach and guarantee all work and parts. - We do exactly what we say we will—no surprises. - We understand the importance of swift communication and will always respond efficiently. - For your peace of mind, we are fully insured. All our engineers are Gas Safe registered, DBS checked, and hold the necessary qualifications to ensure every job meets the highest standards. Warmflame Gas Ltd cover most domestic plumbing, heating and gas services including the following: Boiler Servicing Boiler Breakdown & Repairs Boiler Care Service Plans General Plumbing Landlord Gas Safety Certificates Central Heating Maintenance Central Heating Upgrades Gas Fire Servicing Underfloor Heating Services Radiator Installation Upgrade of domestic water main into property Unvented Systems Hot Water Cylinders Complete Bathroom Renovation Wetroom Installations Leak Diagnostics & Repair Radiator Draining Blocked Drains and Toilets Dripping Taps Heat Pump Installation, Maintenance & Repairs


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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1-star

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4.9

All reviews

(130)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service in diagnosing the fault…

Great service in diagnosing the fault with my underfloor heating, followed by quick quote and appointment to get the repair done

17 November 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

I'm pleased we could diagnose the underfloor heating fault and get it resolved quickly for you. Thanks also for your review and recommendation Stephen, it's much appreciated. ~ Mike and the Warmflame Team.

Rated 5 out of 5 stars

Super Service

Great service and attention to detail by Mike and his team when dealing with my boiler problem - everything explained clearly and next steps outlined.
Very impressed and will use again - no hesitation in recommending

13 November 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thanks very much Robert for the kind review and we appreciate your recommendation.
We always aim to explain things clearly and deal with issues properly, so it’s great to hear you were happy with the service. ~ Mike and the Warmflame Gas Team.

Rated 5 out of 5 stars

My yearly review

My yearly review. Good experience and returned within an hour following a leak. I trust Warmflame Gas to deliver results

22 October 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thanks Frances, we really appreciate your continued trust in Warmflame to service your boiler. Reliability is what we pride ourselves on, and it’s great to know it’s recognised.

Rated 5 out of 5 stars

From making the appointment for the…

From making the appointment for the annual boiler service to its execution everything was handled well. I expected nothing less as previous work has always been of high quality. I would recommend them for all aspects of heating and plumbing.

22 October 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you for your continued confidence in us. We’re pleased to hear everything went smoothly and lived up to the standards you’ve come to expect. Your recommendation means a lot.

Rated 5 out of 5 stars

Boiler service and work on boiler

Great communication from Warmflame with regard to my boiler service and work that needed doing to get my boiler working safely again. I was really pleased with the work done by the boiler engineer. He carefully explained what needed to be done and was professional and respectful whilst completing the work. Warmflame went above and beyond to get part needed and ensure work was done as soon as possible so that my boiler was working again.
Thank you!

21 October 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you Helen for your kind review, it really means a lot. We're glad we could get your boiler sorted quickly and safely. Thanks again for choosing Warmflame.

Rated 5 out of 5 stars

Top score for reliability and perseverance

It took several visits from Mike and Ben to resolve an intermittent fault with my boiler. Each request for a return visit was dealt with promptly, together with the offer to leave me with electric heaters as a temporary measure. Always polite and pleasant. A follow up call after their last visit to check that the boiler was working as it should was much appreciated. Happy to say that is still the case.

7 October 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you so much, for your kind words and for taking the time to leave us this review.

Boiler faults, especially intermittent ones can be tricky to pin down, so we're really pleased to hear that Mike and Ben’s persistence paid off and your system is now running smoothly.
Thanks again for trusting Warmflame Gas.
— The Warmflame Team

Rated 5 out of 5 stars

Mike & Michelle have kept me informed…

Mike & Michelle have kept me informed every step of the way. There is more to do, and I'm looking forward to the completion, hopefully in the next week or two.

1 October 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you Christine for your review, we really appreciate our customer's feedback and the trust you have placed in Warmflame Gas so far. - Mike and the team.

Rated 5 out of 5 stars

As always great service from Warmflame

As always great service from Warmflame
Had my annual boiler service done by Ben
Thank you

8 October 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you again Mrs Johnson for returning to Warmflame Gas for another year to have your boiler serviced. We truly appreciate your loyalty in trust in Warmflame Gas. We will pass on your comments to Ben.

Rated 5 out of 5 stars

Professional all the way from start to…

Professional all the way from start to finish
Great team and thanks Mike for responding so quickly

Kiran

23 September 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thanks so much Kiran for your review and continued trust and loyalty in Warmflame Gas. - Warm regards, Mike.

Rated 5 out of 5 stars

Have been using warmflame for 3 years

Have been using warmflame for 3 years, and alwyas recommend.
Always clean and efficient, always remembering additional queries, and if they cant answer there and then always get me a response within 24 hours.

10/10

17 September 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thanks so much for your loyalty Andy! We’re glad our service and quick responses have made a difference.

Rated 5 out of 5 stars

Very quick service

Very quick service, very helpful!

10 September 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you David for your review, we're pleased all went well for you. Mike ~ Warmflame Gas Ltd.

Rated 4 out of 5 stars

Professional

On time , professional and clean

5 September 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you for your review, we're pleased you found our service positive ~ Warmflame Gas Ltd.

Rated 5 out of 5 stars

Combi Boiler Service

Professional job done in servicing our combi boiler. Excellent communication via email and text. Mike also identified a potential safety issue with the boiler and promptly quoted for the remedial work. I have no hesitation in recommending Warmflame Gas.

2 September 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you for your review and recommendation Andy! We’re really pleased to hear that you were happy with the boiler service and appreciated the communication throughout.

I’m glad we could identify and advise on the remedial work promptly.

Thanks again for choosing us!

— Mike & the Warmflame Gas Team

Rated 5 out of 5 stars

Happy long term customer

I’ve been using Warmflame Gas for years and have always found them to be very professional, clean and tidy when in my home and punctual. Highly recommend them!

2 July 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Bina, thank you so much for your lovely review and for being with us for over 10 years. Your continued trust really means the world to us, and it’s always a pleasure to look after your home. We’re so grateful for your recommendation and look forward to many more years of keeping everything running smoothly for you. ~ Mike and the Warmflame Gas team.

Rated 5 out of 5 stars

Excellent gas engineer

The engineer who called was excellent, and explained exactly what work was being carried out. He cleaned up afterwards and left everything in good working order. Highly recommended

14 August 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you Anne for your kind feedback. We’re delighted to hear Warmflame delivered such a positive experience. We truly appreciate your recommendation and look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Mike and team are great

Mike and team are great. Responsive, professional and I would definitely recommend.

14 August 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thanks so much for the kind words Tom! We're really pleased to hear you found us responsive and professional — that's exactly what we aim for. Your recommendation means a lot, and we’re always here if you need us again!

Rated 5 out of 5 stars

Annual Boiler Service

Mike came to do the annual service of our boiler. Excellent as always- reliable, knowledgeable and friendly. I would highly recommend.

29 May 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Hi Andrew, we really appreciate your 5 star review and positive feedback. Thank you for returning to us once again to undertake your annual boiler service.

Rated 5 out of 5 stars

Excellent

Excellent, would highly recommend. From call, to quote to the work carried out, all was great!👍🏻

30 May 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Amazing! Thanks so much Fay for taking the time to post your review of our small business, we are so pleased you're experience of Warmflame was as we hope it would be.

Rated 5 out of 5 stars

Excellent and professional service

Ben did a great job fitting our new shower.
Once we accepted the quote, we got booked in really quickly.
The work was done to a high standard.
We were really happy with the end result.
Would definitely recommend
Warmflame Gas Ltd
if you’re after reliable and professional service.

9 May 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thanks so much Sally for your review of our small business, we are so pleased you're happy with the service we provided. I am delighted Ben worked to such a high standard within your home, we will share your kind words with him.

Rated 5 out of 5 stars

Janet F

Very friendly , efficient service . Small issue on boiler dealt with promptly.

30 April 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you Janet, your review is much appreciated. I'm glad we could sort the issue for you. Thanks Mike.

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