Buying models and paints is good but finding the data for Horus heresy models is impossible. The model's data is not with the assembly directions like 40k models, and there are no data card sets, also... See more
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Review summary
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The website was easy to navigate and helped me get to what I was after without needlessly redirecting me. The ease of navigation is complimented by the sheer scale of material available for purchase.... See more
The website was faily easy to navigate although there were some instances where it did not load as quickly as I would have preferred. Check out process was a little clunky but other than that, an easy... See more
Best costumer support. If it makes a mistake it goes out of its way to fixing it and helping me out. I also like that I can rotate the figurines on the website to see more angles, I use that as... See more
Company details
Written by the company
More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.
Contact info
United Kingdom
- uk.custserv@gwplc.com
- warhammer.com
4.2
Great
6K reviews
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For the Emperor!
I’ve been with the WH community for at least 20 years spanning from Poland to UK and everything is always ok. The only thing I got is that whenever I order something to pick up from the store I never get any message that says - it’s been delivered. Weird 🤪
14 October 2026
Great and timely service as always
17 October 2026
Website is difficult to maneouvre
16 October 2026
Customer service is excellent
Customer service is excellent, website works well but issues with keeping certain items in stock.
24 October 2026
Great experience
Great experience, easy to find products with a good search option. Really good help section if you get stuck. Cant fault it
23 October 2026
Only in death does duty end
Great service from the team. I hadn’t been in the store of many years and wanted to get into the works of the Black Library. The team always make time for you and were on hand to guide me through the right path and suggest the best points to start the journey.
23 October 2026
As a new player
As a new player, I like the site, but found the filters to be a bit misleading. Especially for the successor chapters.
Several things being out of stock with months of no notifications emails or replenishment.
14 October 2026
Delivered what i ordered
19 October 2026
Quick shipping
Quick shipping, items I wanted in stock. Items were protected during shipment
16 October 2026
Delivery taking far too long and…
Delivery taking far too long and randomly said that there was no access to my home? I live on a public street with mailbox and front door access… definitely not true and they didn’t even try to deliver it? Lol
21 October 2026
Website was easy to use
Website was easy to use. And the shipping was fairly fast and my product showed up in good condition
14 October 2026
My codex was at the store
My codex was at the store, all fine. There is another order I did at the store, but no news…
16 October 2026
It is okay but i wish that on diffrent…
It is okay but i wish that on diffrent days there are Artikels for diffrent Systems like one day for age of Sigmar another for old world and another for Horus heresy
23 October 2026
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