Ordered a grade A refurbished iPhone via Amazon. Phone arrived a day earlier than expected. I would have classed it as perfect as I can’t see anything not even a minor scratch. Great price for my i... See more
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I purchased a replacement phone that was rated ‘excellent’. First day phone crashed multiple times, next day screen pixilated, couple of days later crashed and frozen. From then on frozen, white scree... See more
Phone arrived very quickly and was in good condition, exactly as described. Very good service.
I purchased my iPhone 13 from Want a New Gadget and I was not disappointed. The phone was described as Grade A condition and they are right! The screen is in brilliant condition and the phone is worki... See more
Company details
Written by the company
Here at Want a New Gadget, we pride ourselves on providing the latest in graded, refurbished mobile phones, tablets and gadgets, including console & games accessories. We can provide a wide selection of devices whether it's for personal or business use, we've got a refurbished device for you! If you're after a cheaper alternative to today's new mobile devices, then just take a look at our stock. The stock levels will change daily, so if you can't see something you want today, check back tomorrow. Alternatively, get in touch and Contact Us today.
Contact info
The Centre of Refurbishment Excellence, ST3 1PR, Stoke-on-Trent, United Kingdom
- 0330 124 2907
- help@wantanewgadget.co.uk
- wantanewgadget.co.uk
4.4
Excellent
51 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Ordered an iPhone 13 mini in Grade A…
Ordered an iPhone 13 mini in Grade A condition.
It's the first refurbished phone I bought and I don't think I will never buy a brand new phone again. The phone is perfect for me. It arrived in perfect condition (no scratches at all, looked brand new) and has worked without an issues (about 3 months so far). It had 86% battery life and this has been totally fine. On the phone before I bought it, I was told by that all their Grade A phones have 90% minimum battery, so thats why I am giving a 4 star not 5 star review. But I think it might have just been the sales person's mistake. In any case, apart from that everything else was just great and the delivery was on time. 100% recommend and I would use again. Thanks!
5 June 2023
Reply from Want a New Gadget
Hi thank you for the positive review.
We hope you enjoy using your iPhone 13 mini.
We apologise for you being given incorrect information, as all of our phones are sold with at least a BH of 80%.
Ignoring their customers
They are not responding to any emails or phone-calls. Requesting a refund but getting completely ignored. Be careful when using this website!
20 June 2023
Unprompted review
Zero customer service
They sent me a phone which was meant to be Grade A but as it wasn’t as I thought it would be, I requested a refund immediately. As a consumer you generally have 14 days to return a product. I’ve been contacting them via email all week with no response. Tried calling the number on their website, no response. No refund and completely ignoring their customers.
23 June 2023
Unprompted review
Got a phone of this seller via back…
Got a phone of this seller via back market phone is broken
22 June 2023
Unprompted review
They sent the wrong product-not refunding
They sent the wrong product, I sent it back and asked for a refund immediately. 10 days later they are ignoring my messages, no refund.
21 June 2023
Unprompted review
Excellent service
Excellent service, quick delivery with friendly aftercare. Would recommend anyone who wants a new gadget!
12 December 2022
Reply from Want a New Gadget
Hi thank you for the positive review.
Perfect transaction!
Easy purchasing process, phone arrived in good time and in excellent condition! Had a follow-up enquiry that was answered super fast - wouldn’t hesitate to buy again.
21 November 2022
Reply from Want a New Gadget
Hi thank you for the positive review.
Brilliant customer service and could…
Brilliant customer service and could not be more pleased with my samsung 8. Thank you. Yours loyally!
13 October 2022
Reply from Want a New Gadget
Hi thank you for the positive review.
We hope you enjoy using your Samsung 8.
Hello and best regards Great is this…
Hello and best regards Great is this site as they write so they do
18 July 2022
Unprompted review
Reply from Want a New Gadget
Hi thank you for the positive review.
(A) grade phone
Top service,Quick delivery and main thing of course Device in perfect (A) grade condition as described!
So overall I'm a very happy customers!
Thank!!!
17 June 2022
Reply from Want a New Gadget
Thanks for your great feedback! :-)
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