Ordered a grade A refurbished iPhone via Amazon. Phone arrived a day earlier than expected. I would have classed it as perfect as I can’t see anything not even a minor scratch. Great price for my i... See more
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I purchased a replacement phone that was rated ‘excellent’. First day phone crashed multiple times, next day screen pixilated, couple of days later crashed and frozen. From then on frozen, white scree... See more
Phone arrived very quickly and was in good condition, exactly as described. Very good service.
I purchased my iPhone 13 from Want a New Gadget and I was not disappointed. The phone was described as Grade A condition and they are right! The screen is in brilliant condition and the phone is worki... See more
Company details
Written by the company
Here at Want a New Gadget, we pride ourselves on providing the latest in graded, refurbished mobile phones, tablets and gadgets, including console & games accessories. We can provide a wide selection of devices whether it's for personal or business use, we've got a refurbished device for you! If you're after a cheaper alternative to today's new mobile devices, then just take a look at our stock. The stock levels will change daily, so if you can't see something you want today, check back tomorrow. Alternatively, get in touch and Contact Us today.
Contact info
The Centre of Refurbishment Excellence, ST3 1PR, Stoke-on-Trent, United Kingdom
- 0330 124 2907
- help@wantanewgadget.co.uk
- wantanewgadget.co.uk
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Hasn’t replied to negative reviews
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A very satisfactory experience
Phone arrived very quickly and was in good condition, exactly as described. Very good service.
iPhone SE
Ordered a grade A refurbished iPhone via Amazon.
Phone arrived a day earlier than expected.
I would have classed it as perfect as I can’t see anything not even a minor scratch.
Great price for my iPhone.
I ordered a refurbished iPhone and it…
I ordered a refurbished iPhone and it arrived very quickly. It was very well packaged.
The phone is exactly as advertised and looks like new.
I am very happy with my purchase and consider it excellent value.
I recommend this Seller - 10/10 from me 👍👍
This was a very quick process
This was a very quick process, the phone was in excellent condition like it said on the website. Great Service. Thank you team
Great customer service with very…
Great customer service with very helpful and personable team.
I needed my phone repairing fairly urgently given i was going to be out of the country. The Want a New Gadget team ensured that the phone was fixed and returned to me on a tight schedule with regular communication.

Reply from Want a New Gadget
Quick and efficient
Quick and efficient
Item arrived on time and as described
I really love my 14 pro it was so good…
I really love my 14 pro it was so good looks so brand new it meets my expectations of excellent grade
a pleasure to do business with....
nice, brand new item. the price was right. quick delivery. very pleased. i must recommend
Slow refund process
Did not receive my parcel - they refunded it.
However the refund process took a long time to be acknowledged, and then the refund also took some time.
Whole process took just over a week.
Frustrating not to get my item, but glad to get a refund.
Love my new phone
Love my new phone, its literally like brand new works perfect very happy
An amazing experience which was simple…
An amazing experience which was simple and effortless. The laptop I purchased was flawless and delivered the next day. I couldn’t fault the attention to detail in every aspect of this transaction.
Amazing service!!
Had my phone for 11 months before it developed a fault.
I contacted "Want a new Gadget" and they arranged for the phone to be sent back to them the same day. I explained that I was going on holiday in the next seven days and would really need my phone!
The chap I was speaking to said he would push it through as an urgent repair and get it back to me in time for my holiday - I received it back after five days!
I can't fault the service I received and the staff I spoke with were really polite, courteous and very helpful.
I would highly recommend Want a new Gadget.
Thanks.
I purchased a replacement phone that from day one didn’t work
I purchased a replacement phone that was rated ‘excellent’. First day phone crashed multiple times, next day screen pixilated, couple of days later crashed and frozen. From then on frozen, white screen, multiple times crashing and restarting, pixilated screen, ghost screen. Makes me question how these items are processed, surely this shouldn’t have passed and quality checks
Phone proved to be faulty
Phone proved to be faulty. Over and over I was asked to erase iCloud…but the phone did not come up on my find a phone. It never had a password..or an iCloud account because I got it for my 94 year old Parkinson’s afflicted mum…just to use for videos photos and phone calls. She can barely move her fingers and lives 260 miles away from me….all of that made no difference to this company. Be very cautious.
Great Packaging
Got a new phone for a good price and in…
Got a new phone for a good price and in perfect condition. Really pleased with my purchase. Received really quickly.
Excellent service from Matt
I cannot thank Matt enough for his assistance. Saw what I needed on their website. Called him up and explained I needed it urgently. He emailed me a link to the product and a payment method. This was at 5pm. By 10am the next day I received an email from Royal Mail explaining that my IPhone 14 was on its way. Great service.
Great service
Great service, you only find out how good a company is when something goes wrong. Matt at WAG stepped up and sorted our problem. Thank you for an easy and quick solution.
Excellent service
Excellent service, phone dropped off with Matt who said he would keep us updated and hoped to get it sorted and back to us later the same day, which he did. Can't thank him enough. Excellent service.
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