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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their exceptional quality and the enhanced user experience they provide. Many people describe the items as the best they have ever used, noting their durability and ease of maintenance. The overall ordering process is frequently described as excellent, with consumers appreciating the attention to detail in packaging and the smooth navigation of the website. However, some customers expressed dissatisfaction with the delivery service, citing issues with slow shipping times and high costs. A few other people also felt that the company's handling of order problems, such as lost packages or incorrect addresses, could be improved, often leaving them to resolve the issues themselves. Additionally, a small number of reviewers mentioned that some product materials, like cloth pads, showed signs of wear quickly.

What people talk about most

Product

Consumers find the product to be positive, with many praising its high quality and game-changing performance,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the product quality,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers praise quick delivery, with some orders... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe it as the best mousepad... See more

Order

People report ambiguous experiences with order. While some customers express satisfaction with their first... See more

Based on these reviews

Rated 5 out of 5 stars

I recently had an issue where the Evangelion (limited time drop) mousepad got returned to sender because it was somehow sent to the wrong address. I emailed customer support and Danny replied wit... See more

Rated 5 out of 5 stars

What interested me about glass pads from the outset was the fact that the surface does not degrade. Once you get used to the pad, you practically never have to use another pad again, which I find ver... See more

Rated 5 out of 5 stars

I absolutely love the glass pad and sleeves i ordered, it’s really soft to the touch and to the skin. The shipping was fast, with multiple updates and the packaging wasn’t damaged, not even a dent.

Rated 5 out of 5 stars

Awesome Sleeves (the new ones) Awesome mousepads. 10/10 Support too. Couldn't recommend enough! I'm very nitpicky and i'm fully happy with the mousepad / sleeve combo.


Company details

  1. Computer Hardware Manufacturer

Written by the company

WALLHACK exists to create performance gaming peripherals that offer predictable responses for split-second decisions because in competitive gaming, players must rely on consistency for muscle memory.


Contact info

4.2

Great

TrustScore 4 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad site and developers

I'm just speechless, that it can slow down the page so much that you can't make a transaction and yours drops constantly. It's not up to the internet, the device that I tried, the page just doesn't work.

2 March 2024
Unprompted review
Wallhack logo

Reply from Wallhack

Not a genuine customer experience.

Trustpilot unfortunately does nothing about these.

Rated 4 out of 5 stars

Love the designs and quality

Love the designs and quality. But because it being glass it can be quit sticky if you don’t use those arm band. And being honest those get very itchy and uncomfy quickly. The edges of the mousepad can also be sharp comparing it to a normal mousepad with stitches (sora and yume designs are my favorit i must say as a holder of sora not found pad

6 November 2023
Wallhack logo

Reply from Wallhack

Thank you OJT!

Rated 5 out of 5 stars

SKYPAD highly recommended!

First off, customer service is top notch. I made an order and mistakenly added the incorrect postal address. I emailed and with a few hours I was refunded and was just told to reorder. I had my mousepad and sleeve sent out and it came without hassle.

Now to the SkyPad products.
WOW!
Just the packaging provided for both mousepad and sleeve was top notch!

The mousepad feels and looks premium. I don't think I can go back to a cloth pad again. Along with the sleeve (I'm a big boy with hairy arms) it's increased my mobility by a long shot. I do live in a hot climate so it would be nice to have mesh/vents but in regards to actual gameplay, I'm absolutely wrecking people.

I'll definitely be going back to SkyPad. It's just a gamers experience and I've been recommending them whenever I'm online. HIGHLY RECOMMENDED!!

24 January 2024
Unprompted review
Wallhack logo

Reply from Wallhack

Thank you very much!!

Rated 5 out of 5 stars

Great products great service

So I have ordered a skypad and gaming sleeves on 2 separate options and both times shipping was fast and the packaging was superb. I was worried the pad would get damaged in shipping but when it arrived the corrugated box it came in wasn't even damaged.

On to the products, both items were as described and in my opinion a lot better than other alternatives out there

3 October 2023
Wallhack logo

Reply from Wallhack

Thank you very much for the kind words!

Rated 1 out of 5 stars

Bad deceit after sale

I tried to buy a skypad 3.0 during their discounts period and even if the purchase went well (email of order confermed + withdrawn money), after 2 days they sent an email telling that they hadn't enough stock to fulfill my order and that I'll be refunded or if I want, I could buy the XL version.
Clearly this is a move to let you spend more for XL version, but the worst part is that for 3-4 days they "keep" your money even knowing that they can't send you the item you've bought, and then they refund you

22 January 2024
Wallhack logo

Reply from Wallhack

This is unfortunately not a genuine review...

The customer writes us, that if she doesn't receive a discount code, she will leave a bad review.

We have forwarded this issue to Trustpilot, but they sadly dont care.

Rated 5 out of 5 stars

Superb quality product and package.

Superb quality product and package.
taking some time to adapt to the speed, but with no doubt - my new main pad, both for gaming and working.

10 January 2024
Unprompted review
Wallhack logo

Reply from Wallhack

Appreciate it very much!

Rated 5 out of 5 stars

Girlfriend approves

When I decided that I'm buying Skypad my girlfriend said "What? Are you nuts? 100€ for a mouse pad?". Now She's like "wow that's pretty cool, the mouse moves so smoothly"

22 December 2023
Unprompted review
Wallhack logo

Reply from Wallhack

Glad to hear - thank you!

Rated 4 out of 5 stars

I really like the gaming sleeve

I really like the gaming sleeve. It’s comfortable, easy to wash and of good quality. It fulfills its purpose without any issues and enhances the game experience

4 September 2023
Wallhack logo

Reply from Wallhack

Thank you for your review! :)

Rated 5 out of 5 stars

My grandson extremely happy with the…

My grandson Noah extremely happy with the order Mouse Skypad thank you very much it came quickly from far away USA to down under Australia😀😀😀👍👍👍

7 December 2023
Unprompted review
Wallhack logo

Reply from Wallhack

Thank you!

Rated 5 out of 5 stars

Super excited to use

Super excited to use, nothing but good feedback about this mousepad from everyone I know💯.

24 November 2023
Unprompted review
Wallhack logo

Reply from Wallhack

Thank you Griffin!

Rated 5 out of 5 stars

Excellent mousepad

Excellent mousepad, not going back to cloth ever again. Sleeve is a must have, order the XL sleeve because medium only goes up to the forearm on my bazookas.

26 October 2023
Unprompted review
Wallhack logo

Reply from Wallhack

Thank you for your review! :)

Rated 5 out of 5 stars

Smooth experience

Smooth experience, could use some mouse feet talor made for the sky pad for an even better experience.

4 July 2023
Wallhack logo

Reply from Wallhack

Thank you for your review! :)

Rated 5 out of 5 stars

One of the Best Mouse pad of the World

Mouse pad is one of the Best in the World. I aways hit my shots in games and also so much room if you get the bigger verson of mouse pad. I Also love the sleeve with the mouse pad for non stop smoothness.

4 May 2023
Wallhack logo

Reply from Wallhack

Thank you for this! :-)

Rated 5 out of 5 stars

Absolutely end game the no friction is…

Absolutely end game the no friction is insane to feel and I got used to it in about 3 days. Currently a GrandMaster on aimlabs and after gettting my skypad I have 3 world records I have 14 different artisans and a lot of other vancer ICE and sr-se and alot other pads but just to name these ones because there mainstream and this skypad blows them away. Love you skypad 💪🏼❤️

3 May 2023
Wallhack logo

Reply from Wallhack

Appreciate it!

Rated 5 out of 5 stars

Best Mouse Pad Ive Used

Ive been using the 3xl for around 2 months now, So far off that experience i can say i wont be going back to something like cloth. Super smooth expect for when a piece of dirt or something get on the pad, Quick wipe and its clean again! Used with the Model O/ Razer Viper Ultimate and GPro x Superlight all 3 of these mice glide like they're on ice!

1 August 2023
Unprompted review
Wallhack logo

Reply from Wallhack

Thank you !

Rated 2 out of 5 stars

The grip of the pad

The grip that the pad has on my desk is very bad every time I move the mouse pad comes with it there is 0 grip I have to hold it down with my wrist to keep it in the same place.

The pad itself it nice but the grip is just a little annoying.

5 March 2023
Wallhack logo

Reply from Wallhack

Hi Gueze
Sad to see the 2 stars review - the grip that our pads has to the table, is one of the things we are getting most credit for actually.

What type of surface is your table, and did you try to give it a good cleaning?

Feel free to look up any videos on youtube, to see how good our grip is, shown by reviewers.

Rated 5 out of 5 stars

Great experience overall

Great experience overall but I feel you should warn people that it is almost impossible to play without a sleeve. I didn't have one so it took some time to use it in fullest, but with a sleeve I do really like glass mousepad

2 March 2023
Wallhack logo

Reply from Wallhack

Appreciate it very much!

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