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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their exceptional quality and the enhanced user experience they provide. Many people describe the items as the best they have ever used, noting their durability and ease of maintenance. The overall ordering process is frequently described as excellent, with consumers appreciating the attention to detail in packaging and the smooth navigation of the website. However, some customers expressed dissatisfaction with the delivery service, citing issues with slow shipping times and high costs. A few other people also felt that the company's handling of order problems, such as lost packages or incorrect addresses, could be improved, often leaving them to resolve the issues themselves. Additionally, a small number of reviewers mentioned that some product materials, like cloth pads, showed signs of wear quickly.

What people talk about most

Product

Consumers find the product to be positive, with many praising its high quality and game-changing performance,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the product quality,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers praise quick delivery, with some orders... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe it as the best mousepad... See more

Order

People report ambiguous experiences with order. While some customers express satisfaction with their first... See more

Based on these reviews

Rated 5 out of 5 stars

I recently had an issue where the Evangelion (limited time drop) mousepad got returned to sender because it was somehow sent to the wrong address. I emailed customer support and Danny replied wit... See more

Rated 5 out of 5 stars

What interested me about glass pads from the outset was the fact that the surface does not degrade. Once you get used to the pad, you practically never have to use another pad again, which I find ver... See more

Rated 5 out of 5 stars

I absolutely love the glass pad and sleeves i ordered, it’s really soft to the touch and to the skin. The shipping was fast, with multiple updates and the packaging wasn’t damaged, not even a dent.

Rated 5 out of 5 stars

Awesome Sleeves (the new ones) Awesome mousepads. 10/10 Support too. Couldn't recommend enough! I'm very nitpicky and i'm fully happy with the mousepad / sleeve combo.


Company details

  1. Computer Hardware Manufacturer

Written by the company

WALLHACK exists to create performance gaming peripherals that offer predictable responses for split-second decisions because in competitive gaming, players must rely on consistency for muscle memory.


Contact info

4.2

Great

TrustScore 4 out of 5

276 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Finally, the perfect mouse pad

Literally the best gaming mouse pad I have ever used HANDS DOWN. The glide is perfect, I immediately noticed a difference in accuracy and speed while using this pad. *NOT FOR THE FAINT OF HEART THIS PAD IS FAST* takes a couple hours to get used to but oh man is it good.

3 June 2020
Wallhack logo

Reply from Wallhack

That is very nice to hear - And man, do we agree .. Hope the blue model fits into your computer area... Thanks for trying us !

Rated 5 out of 5 stars

Good product, good support.

I'll start from the very beginning:
I found out about the products and wrote technical support. after 3 minutes I received answers to all questions of interest. technical support 5/5;
April 29, skypad2.0 bought out.
when ordering, I indicated the wrong address, + in Russian, which cannot be read without having a Russian-language layout in the operating system:) ... a minute later I received an email from skypad due to the fact that it is not possible to read the address .. quickly! corrected the address to the correct one, and on the same day (April 29) sent the package :) 5/5.
The package arrived in 30 days .. From Denmark to Russia. First, skypad2.0 in transit visited Sweden, then Finland, and only on May 18 arrived only on the border with Russia. But here the claim is not to SkyPad. May 29 received the long-awaited skypad2.0.
Accurately and beautifully packaged, everywhere the icons warning that the package is fragile. 5/5 total packaging.
I use 1 day, I did not have time to get used to it, but I really like it. Good aim control in games (playing quake champions, csgo). Does not slip on the table. Quality 5/5.
The rug itself is beautiful, stylish. (White color). Design 5/5.

29 May 2020
Unprompted review
Wallhack logo

Reply from Wallhack

This is awesome to hear ! Thanks buddy !..

Rated 5 out of 5 stars

Pad that will last

Nicely packed. Smooth yet controlling pad. Most important part for me is that pad won't degrade or become less smooth over time like cloth.

24 May 2020
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Reply from Wallhack

You have a friend for life in this one ! ;-) Thanks !

Rated 5 out of 5 stars

Love this mouse pad

Love this mouse pad, it's huge! I was disappointed at first that it wasn't as smooth as my icemat but then I quickly grew to love the accuracy that the more textured surface had to offer in terms of precision while still being a very fast mouse pad. Thanks again for all your help and I'll be sure to make more orders in the future and send my friends.

19 May 2020
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Reply from Wallhack

For some, it takes 1-2 days of use, then youll never leave the pad again :-) Thx for your review !

Rated 5 out of 5 stars

this is one of the fastest mouse pad in…

this is one of the fastest mouse pad in the world,and smoothest hard mouse pad.
I tried so many mouse pads ,QcK PhobosM Artisans Logitech of course hardmousepads.
but this mousepad(Glass2.0) has so many pros in aiming of course a little cons.
pros: sliding like a cloth ( no recoil like a hard something ,like a cloth)
the most pro! faster but not uncontrollable. slide like Artisan's raiden.
cons: there is some issues in tracking,(sensor issues)
I heard that Viper Ultimate(razers mouse) has issues in tracking.
i303pro (paw3338) cant use this mousepad
thats all! i think !

6 May 2020
Unprompted review
Wallhack logo

Reply from Wallhack

Thanks for the review, the 2.0 is working with all models, so there should be no problem :-)

Rated 5 out of 5 stars

Very fast delivery!

Very fast delivery!
I ordered the Glass 2.0 and it arrived safely from shipping.
The mousepad is of good quality and my mouse travels effortlessly from point A to point B.

25 April 2020
Unprompted review
Wallhack logo

Reply from Wallhack

Thank you !!

Rated 5 out of 5 stars

I replaced my old Icemat with the…

I replaced my old Icemat with the Skypad more than two years ago. Originally I was skeptical about the surface, which has a bit more texture compared to the Icemat, because of potential tear to the mouse. However, my worry was unnecessary.

Most importantly this is a great glass mouse-pad

29 March 2020
Unprompted review
Wallhack logo

Reply from Wallhack

Happy to hear this, Thank you :-)

Rated 5 out of 5 stars

Excellent Glass Pad and Excellent Service !

Received the Black Glass v2 in perfect condition. The cardboard box is a little bit dented on the corner (which is very common when shipping, so I don't mind), but the glass pad itself is perfectly unharmed. There were no cracks or even scratches on the glass pad which is very nice quality control SkyPad! (I've seen some of the other glass pads from Amazon having some scratches near the middle of the pad or some small bumps along the pad)

The black glass pad itself is a smooth fast glide while still offering a decent bit of control for stopping the mouse. The four corners are completely leveled with my desk and it doesn't slide around.

It will take some adjustments if you are coming from a cloth pad.
It will make a louder noise when you move the mouse around and you should clean the glass pad often (by easily wiping with a dry microfiber cloth). These are just the natural traits of a hard pad which isn't really a problem when you get used to it.

Overall, I'm very satisfied with the product and recommend you to try it if you haven't used a glass pad before!

As a bonus, the person I contacted from SkyPad (Kenneth) is very nice, helpful and replies promptly to my emails. Excellent service!

8 March 2020
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Reply from Wallhack

Hi Jeffrey, thanks for the kind words and the review.. Means a lot ! :)

Rated 5 out of 5 stars

Amazing stuff

Big thanks for your support and amazing pad, never felt that smooth glide in my life, also a bag with treats was nice :>

21 February 2020
Wallhack logo

Reply from Wallhack

Glad you liked it, Igor.. Thanks for the review !

Rated 5 out of 5 stars

You have to give these mousepads a shot!

I received a Steelpad XL and Black Glass 2.0 both of them are perfect. I recommend these if you are trying to venture away from the typical cloth pad plus they come in different colors as well for the Glass pad specifically. The Steelpad seems to be slow control pad from what I can talk and eat eats mouse feet you've been warned. The Black Glass is a smooth fast glide that stops on the dime precision. Unfortunately I didn't get them quick but maybe there are different shipping options I wasn't aware of but it was mostly on the US side when it came to shipping issues. It will be different for everyone but they did make it all the way to US West in one piece with no problems. I tried contacting support but didn't really get a response unfortunately but there wasn't really much that they could have done on their end anyways but awesome mousepads would definitely get again.

4 January 2020
Unprompted review
Wallhack logo

Reply from Wallhack

Thanks for the review ! Means a lot..

Rated 5 out of 5 stars

Great Product!

I was a little hesitant to order from a foreign country but my SkyPad 2.0 arrived in perfect condition and earlier than expected!

2 November 2019
Unprompted review
Wallhack logo

Reply from Wallhack

So happy to hear this m8 :-) Thanks for your review ! Means a lot.

Rated 5 out of 5 stars

Skypad Glass Mousepad 2.0 White

High quality craftsmanship on this glass mousepad, I really like it. Looks and feels beautiful. Was shipped to the UK from Denmark extremely quickly, they don't ship to South Africa unfortunately so I had to use a package forwarding service to get it here in my country, but that's not a problem. Would recommend if you're looking for a large glass mousepad.

10 October 2019
Wallhack logo

Reply from Wallhack

Hi Michael.
We will add South Africa on the shipping list in 2 weeks. Thanks for the kind words and giving us a try!

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