Convenient and economical. If I use the lab associated to my Dr office I never know exactly what it will cost. They give an estimate but many times the estimate is under the actual cost because they s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Through the years, doctors would always tell me not to worry about something and not to bother getting tested. 3 years ago I decided to become a “citizen scientist” and started ordering my own labs. W... See more
Company replied
Walk-In-Lab has been a game changer for me. It is beyond convenient ordering the blood work that supports my health goals rather than relying on my doctor to order them for me. Heck, if I won't take a... See more
Company replied
I have used walk-in-lab to get my blood work in between my doctors appointments for 5 years now and am very happy with the process , You just simply scroll through the many different labs that are off... See more
Company replied
Company details
Written by the company
We offer guaranteed-lowest online pricing for direct-access lab testing services. Purchase any lab tests online or call 800-539-6119 to place an order by phone. Visit local lab near you and receive your results usually within 1-2 days. We provide the doctor's order that the lab requires. Convenient.......Affordable.....Confidential!
Contact info
PO BOX 898, 70422, Amite, United States
- 800-539-6119
- contact@walkinlab.com
- walkinlab.com
4.8
Excellent
6K reviews
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Walk-In Lab
Hi Rozain,
Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service to help take care of your testing needs. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab.
Thank you,
Melinda L.
Customer Service Assistant Manager
Ordering process is quick and simple
Ordering process is quick and simple. Price for using either of the major to companies is considerably less. Simply pay walkin labs online. Receive the order number in email and visit the chosen lab and location.
13 June 2025
Unprompted review
Reply from Walk-In Lab
Hi Lanise,
Thank you for taking the time to review our service and rating us with 5 stars. We are thrilled that you found our service quick and simple to take care of your testing needs. You are valued as a customer and we hope to serve your testing needs in the future. Thank you for choosing Walk-In Lab.
Thank you,
Melinda L.
Customer Service Assistant Manager
Reply from Walk-In Lab
Hi Robert,
Thank you for taking the time to review our service and rating us with 5 stars. We are so happy that our service was easy and quick to take care of your testing needs. You are valued as a customer and we hope to serve your testing needs in the future. Thank you for choosing Walk-In Lab.
Thank you,
Melinda L.
Customer Service Assistant Manager
I love the service you provide!
I love the service you provide!! I'm on Medicare and my insurance doesn't cover unique tests that tell more than what Doctors generally order. I'm healthy as a result of knowing what tests really tell you important information and I love being able to access these tests here on Walk-in Lab!!!! I also love the convenience of being able to set up my Lab Corp appointment all in one process available within your website.
22 May 2025
Unprompted review
Reply from Walk-In Lab
Hi Janice,
Thank you so much for your kind words and for sharing your positive experience with us. We're delighted to hear that our unique testing options have been beneficial for your health and that you find the LabCorp appointment process convenient. Your feedback is greatly appreciated, and it motivates us to continue providing quality service. Best regards.
Thank you,
Laura C.
Customer Service Specialist
Easy and thorough
20 May 2025
Unprompted review
Reply from Walk-In Lab
Hi Charm,
Thank you for taking the time to review our service and rating us with 5 stars. We are so happy that you found our service easy and thorough to take care of your testing needs. You are valued as a customer and we hope to serve your testing needs in the future. Thank you for choosing Walk-In Lab.
Thank you,
Melinda L.
Customer Service Assistant Manager
Reply from Walk-In Lab
Hi Ellie,
Thank you for reviewing our service and rating us with 5 stars. We are so happy that you found our service to help take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab.
Thank you,
Melinda L.
Customer Service Assistant Manager
So easy and so fast
So easy and so fast! I arrived at my local lab and my doctor's orders were not there. Instead of contacting my doctor, and waiting for days, I used Walk In Lab and the orders arrived in 10 minutes! The cost was less than the local lab quoted me in the past. Highly recommended!
17 April 2025
Unprompted review
Reply from Walk-In Lab
Hi Mary,
Thank you so much for your wonderful feedback. We’re thrilled to hear that our service provided you with a quick solution and cost savings when you needed it most. Your recommendation truly means a lot to us, and we’re here to ensure that every experience is just as positive.
Thank you,
Laura C.
Customer Service Specialist
Great way to go if no insurance coverage
Given my diabetes and carnivore diet, I do labs a little more frequently than Medicare allows. Easy to order, prices are good. Las results came in 24hrs even though it verged on the weekend! Highly recommend.
2 May 2025
Unprompted review
Reply from Walk-In Lab
Hi David,
Thank you so much for your wonderful feedback. We’re thrilled to hear that our convenient ordering process and prompt lab results met your needs, especially given your situation. Your recommendation means a lot to us! Wishing you the best on your health journey.
Thank you,
Laura C.
Customer Service Specialist
Walk In Lab, convenient and reliable…
I get the order from Walk In Lab quickly, schedule with Quest for the tests and only have a 5 minute wait time, then have the test results back the next day. The staff there are professional, friendly and run a tight ship. I am pleased with their service.
2 May 2025
Unprompted review
Reply from Walk-In Lab
Hi Sally,
Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service quick and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab.
Thank you,
Melinda L.
Customer Service Assistant Manager
Walk in Labs - Convenient, Quick, Variety
Walk in Labs - Easy to use with a wide range of testing available. Highly recommend.
Lab Corp was my closest patient center. Quick and easy check in. Hardly any waiting time, in fact I went in earlier than planned. Friendly staff, who made me feel comfortable and the blood draw was effortless (despite my nerves)
22 April 2025
Unprompted review
Reply from Walk-In Lab
Hi,
Thank you so much for your wonderful review. We're thrilled to hear that you found our platform easy to use and appreciated the wide range of testing options we offer. Your recommendation means a lot to us. We are committed to providing a positive experience, and we look forward to serving you again in the future. Best regards!
Thank you,
Laura C.
Customer Service Specialist
Easy to pay for and fast
25 April 2025
Unprompted review
Reply from Walk-In Lab
Hi,
Thank you for taking the time to review our service and rating us with 5 stars. We are so happy that you found our service easy and fast to help take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab.
Thank you,
Melinda L.
Customer Service Assistant Manager
Quick and easy
Quick and easy ordering. Results came the next day. Great service!
17 April 2025
Unprompted review
Reply from Walk-In Lab
Hi Claudia,
Thank you so much for your wonderful feedback. We’re thrilled to hear that you found our ordering process quick and easy, and that your results arrived the next day. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Thank you,
Laura C.
Customer Service Specialist
I got an ion test kit
I got an ion test kit. It was promptly sent in the mail. The test kit was sent to Asheville NC . A flood also occurred. Walk in Lab claimed all results were destroyed. Then the test company Genova had partial results. I thought everything would be retested. I find Walk in lab very unfair and not very ethical. Walk in Lab admitted that coq10 was not done. It is like buying an auto with no headlights and expecting you to buy another car to get the headlights. If you steal from people, expect another flood. The new car was delivered a few years later as well. It took me 2-3 months to realize partial results were available. You could cause people to die.
14 September 2024
Unprompted review
Reply from Walk-In Lab
Dear John,
Thank you for taking the time to share your experience, and we sincerely regret that your interaction with Walk-In Lab did not meet your expectations.
We understand how frustrating it must have been to deal with test delays and incomplete results especially in the context of unforeseen events like the flooding in Asheville. While we partner with third-party laboratories such as Genova Diagnostics to provide testing services, we take full responsibility for ensuring our customers are informed and supported throughout the process.
We apologize for any confusion surrounding the availability of partial results. Your concerns have been heard, and we’re actively working with the lab to ensure clearer communication and quicker resolution paths in these rare circumstances.
We'll be happy to speak with you directly to help resolve any remaining issues. Please reach out to our results department if we can assist with anything further.
Thank you,
Lacey
Results Department Manager
Excellent experience
Excellent experience. Was able to make an appointment in advance online. Check in at the kiosk upon arrival was easy. Had to wait no more than 10 minutes and the tech was very experienced. I am definitely a fan of Walk in Lab!
24 March 2025
Unprompted review
Reply from Walk-In Lab
Hi,
Thank you so much for your kind words and for taking the time to share your excellent experience with us. We’re thrilled to hear that the online appointment process was convenient for you and that your check-in and service were seamless. Your satisfaction is our priority, and it’s wonderful to know we have earned your trust. We look forward to serving you again!
Thank you,
Laura C.
Customer Service Specialist
what could be better than a medical one stop shop!
I am so thrilled to have discovered this service! To be able to pick out your tests like a buffet and have them reasonably priced and then be delivered Seamlessly is really quite remarkable. I love that this one stop shop gives you access to a couple of different labs and that they even have tests go on sale! Just a terrific service.
17 April 2025
Unprompted review
Reply from Walk-In Lab
Hi
Thank you so much for your kind words! We’re thrilled to hear that you enjoy the convenience and affordability of our services, as well as the variety we offer. Your positive feedback inspires us to keep delivering an exceptional experience. We appreciate your feedback and look forward to serving you again!
Thank you,
Laura C.
Customer Service Specialist
Outstanding Service at an Unbeatable…
Outstanding Service at an Unbeatable Value I had an exceptional experience using Walk-In Lab. When my doctor ordered lab work, I was shocked to see the price difference: only $29 through Walk-In Lab compared to $380 using insurance at a traditional clinic. Not only was the cost significantly lower, but the turnaround time was also incredibly fast—results arrived via email within 1–2 days, sometimes even the same day. In contrast, I’ve waited weeks (and even needed a follow-up appointment) to get results from my clinic. The process of ordering tests online is straightforward and convenient. Arriving at the partnered lab facility was smooth—friendly technicians, clean environment, and I was seen in under 5 minutes. I highly recommend this service for anyone looking to bypass the excessive costs of today’s profit-driven hospitals and clinics. I’m truly grateful for the accessibility, efficiency, and transparency Walk-In Lab provides.
2 April 2025
Unprompted review
Reply from Walk-In Lab
Hi David,
Thank you for your wonderful 5 star review and for taking the time to share your positive experience! We're thrilled to hear that our affordable pricing, efficient service, and friendly staff made such a difference for you. Your recommendation means a lot to us, and we appreciate your support in helping others discover the value we strive to provide.
Thank you,
Laura C
Customer Service Specialist
I have used walk-in-lab a few different…
I have used walk-in-lab a few different times. The process was very easy and I received my results quickly. I will definitely continue to use walk-in-lab in the future for lab tests that I prefer to get done for myself.
31 March 2025
Unprompted review
Reply from Walk-In Lab
Hello,
Thank you so much for your wonderful review! We're thrilled to hear that you found our process easy and appreciated the quick results. Your continued trust in us means a lot to us, and we're here to support you in your health journey.
Thank you,
Laura C.
Customer Service Specialist
Hassle-Free Online Test Ordering
Entire process from finding my test online, to lab test, was excellent. Results came back to me much faster than expected, and everything was shown in easy-to-understand format.. I really appreciated this. Will return here to purchase future lab tests!
27 March 2025
Unprompted review
Reply from Walk-In Lab
Hello,
Thank you for reviewing our service and rating us with 5 stars. We are so happy that you found our service easy and quick to help take care of your testing needs. You are valued as a customer and we wish to assist with your testing needs in the future. Thank you for choosing Walk-In Lab.
Thank you,
Melinda L.
Customer Service Assistant Manager
Amazing customer service
Amazing customer service. I have to get my cholesterol checked every month. Walk-In Lab makes it so easy. They have the best prices too!!! I can even send my doc my results from the website. I tell my friends about this place all the time!
4 February 2025
Unprompted review
Reply from Walk-In Lab
Hello,
Thank you for providing a review of our service. We are so happy that you you found our service easy and affordable to help take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab.
Thank you,
Melinda L.
Customer Service Assistant Manager
I will definitely order From here again
I have been getting my bloodwork done for years now going through Quest and Labcorp directly. Recently I noticed the price jumped significantly from what I used to pay. I searched for cheaper ways to get my labs done and found this company. I saved around $100. At first I was a little skeptical but everything went off without a hitch. I ordered my labs like I always do. Printed off my order form and took it to my local Labcorp and it went as normal as any other time I've gone in the past 20 years, except this time I went from payone more than I ever have to paying less than I ever have. Great service in my opinion
2 January 2025
Unprompted review
Reply from Walk-In Lab
Hi,
Thank you for reviewing our service and rating us with 5 stars. We are so happy that you found our service to help take care of your testing needs at a lower cost to you. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab.
Thank you,
Melinda L.
Customer Service Assistant Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.