I absolutely love this water and the company! Our second time ordering, we never received our order and found out the box was damaged while being shipped! They had a replacement sent out the next day... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We ordered two dozen one-liter bottles. They arrived quickly, but one box containing a dozen bottles was damaged and half of one bottle had leaked out soaking and weakening the box. We live in t... See more
I'm required by my nephrologist to drink 64 ounces of water per day. Drinking Waiakea makes it easy. There is no bloating and filling feeling from drinking that much water. I feel energized right afte... See more
My mom and I have been watching are warriors games. We been seeing Klay Thompson #11 drinking this water called Waiakea in commercials promoting about it. So we wanted to try it so we ordered on S... See more
Company details
About Waiākea
Information provided by various external sources
Waiakea Hawaiian Volcanic Water
Completely isolated from the rest of the world, Waiākea® offers purity in its ultimate form. Located just outside the quiet town of Hilo and surrounded by rich, bio-diverse forest preserves, a deep well source sits at the eastern base of the Mauna Loa volcano, one of the purest environments on Earth. Originating atop the volcano as rain and snowmelt – the water slowly filters through thousands of feet of porous, volcanic rock, re-emerging at the surface as refreshingly crisp, naturally alkaline water. Created in 2012, Waiakea was made with the purpose of being the first premium sustainable bottled water of its kind. Putting people and planet before profit, Waiākea is a naturally alkaline, Hawaiian volcanic water, that gives clean water with each purchase.
Taste the Difference
What Is Volcanic Filtration
Contact info
4.5
Excellent
963 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great taste and love the reusable…
Great taste and love the reusable bottles. Limited Edition Aaron Judge packaging is very nice.
5 April 2023
California Boy loves Hawaiian water
California Boy loves Hawaiian water!
After visiting Oahu I fell head over heels for the volcanic goodness!
5 April 2023
All limited edition aaron judge bottles…
All limited edition aaron judge bottles received were dented! Reached out to customer service a week ago and have not been replied back to. These bottles were NOT cheap and this is NOT okay. Be aware.
5 April 2023
Reply from Waiākea
Aloha Michael, we're so sorry for any inconvenience caused! We'll be in touch over email. Mahalo! 🌺
This water doesn’t leave an after taste…
This water doesn’t leave an after taste in my mouth or taste like chemicals.
13 June 2022
The water is phenomenol
The water is phenomenol. The metal bottles kinda suck. Almost all of mine came dented. Also not the easiest to unscrew and rescrew top on.
4 April 2023
Absolutely love the special bottles
Absolutely love the special bottles! Nice clear water and such a good cause to help with!
2 April 2023
The water was very good
The water was very good. So smooth and great taste. Plus the bottle design with Aaron Judge was awesome.
2 April 2023
Why I drink this water
I have been drinking this water for more than one year. I love this water, it doesn't have any flavor, I believe it is pure and contains the minerals I need.
The philosophy of the company of recycling and taking care of the ambiance is great.
I collected the empty water for one year to make and sculpture in honor of recycling, and I'm doing more little sculptures with them.
7 April 2022
Over 1/2 of the case is damaged.
Over half of my limited edition cans were dented. For the price I would’ve expected them to be packaged better especially since they are limited edition.
3 April 2023
Reply from Waiākea
Aloha Shanna, we're so sorry for the inconvenience caused! We'll be in touch over email. Mahalo! 🌺
All cans are damaged !
2 April 2023
Reply from Waiākea
Aloha Adam, we're so sorry for the inconvenience caused! We'll be in touch over email. Mahalo! 🌺
My experience have been excellent
My experience have been excellent. Waiakea water is the best of all the waters in the industries. There's no comparison. When my order arrive damage I take photos and email customer service. Waiakea mail out a replacement right away. The only thing missing is having some sales from time to time. But I do use my points as they generate.
Thank you for the excellent customer service.
4 April 2023
Best water on the Mainland.
Become addicted to this water while in Hawaii, and love having it here.
28 March 2023
Thanks to the @Brat for showing this on…
Thanks to the @Brat for showing this on IG. This water is so refreshing. Team Waiākea
~Earl Stokes Jammin 98.3
26 March 2023
Great Water & Great Company !!
Great product & in my opinion one of the best waters out there, shipping was fast though risking it going thru Fed Ex, the Fed Ex in my area is horrible.
27 March 2023
Since switching to the bottles
Since switching to the bottles, my delivery has been awesome! No leaks or breakage issues. I absolutely love this water! Thank you!
24 March 2023
This water is so refreshing
This water is so refreshing! This has a nice feel in your mouth and is cooling. It quenches my thirst better than other bottled waters. I love the economy friendliness of all the packaging!
22 March 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.