Waiākea Reviews 963

This water is expensive and multiple bottles taste like dirt. Literally like dirt. The ones that taste clear are good. Too bad they are not consistent.

My first shipment arrived damaged, bottles missing, bottles leaking. I contacted customer service and the offered to send out a replacement. The replacement was a wonderful. However, it wasn’t the replacement but the way it was shipped. It was shipped in the original box. That was the real issue that needed to be addressed. And they actually listen and reboxed my order and it arrived in perfect condition. Thank you for listening to the real issue

Always prompt responses, regardless of the question or the request.

Everything, time, money, price, quality.

I received my shipment and it was 9 bottles short the box was opened and it was taped shut. Please put the bottles in 2 boxes like you did when I first started my order

Easy transaction, website was easy to navigate.

Delivered on time as expected. Great quality water.

Speedy delivery and the 15 L box was easy to set up.
It's simply the best tasting water I've ve ever had!

The first order FedEx shipped it to the wrong building and was damaged the replacement order which is supposed to arrive and 78 still has not been delivered and it’s water going to sit in the hot trailers for two days and probably be ruined

Images on website helpful in my choice of quantity and size of water. Lot of detail information about why Volcanic water is healthier. Prices reasonable considering the source of origin.

I only got 5 cans of sparkling water plus the cans are dented up and my plan water the same darn thing dented cans for the price this is wrong
They called me right away Excellent customer service, they're gonna replace everything The water is delicious.

Very responsive to my inquiries! Love the water and coffee!

The Waiakea is 1 of the best tasting alkaline water 💦 I ever tasted. I will continue to drink water this forever.

It is easy to change delivery dates. I can open the bottles without hurting my hands. The delivery times are short. The water always tastes the best!!!
The price is reasonable. It is easy to manage the subscriptions. I don’t get random unexpected charges periodically as I do with other subscriptions I have.
I wish you were not so far away, but I had a lot of trouble finding local water that was good to drink. I am disabled and a full time caretaker so my foraging abilities are limited. At first I was looking for glass bottles, but the taste of Waiakea water was so exceptional that I made an exception. I would rather not use so many bottles but I do not think I can manage to refill bottles from a big size in the refrigerator. I have been a very happy customer.
If there were more options for the subscription I would not need to change my delivery dates so often.. One week is too expensive and a little too often. Two weeks is too long for me. But thank you for great service!!!

Love this water and have had some issues with bottles arriving damaged. I have always kept the company in the loop and they have sent me new replacements! Great company and I have a monthly subscription

WATER QUALITY IS EXCELLENT. HOWEVER VERY FRUSTRATING TRYING TO REDEEM EARNED POINTS VIA WEBSITE AS THERE SEEMS TO BE A MISSING CODE BOX TO ENTER REWARD CODE.

Within 24 to 48 hours everything was handled.

Great tasting water and good for you. I have told my friends about it and they love it too. I've ordered online because Walmart can't keep it on the shelves.