Vulkanvegas Reviews 4,808

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers praise the wide selection of games and providers, noting that the platform is easy to use and offers a smooth overall experience. People frequently highlight the fast deposit process and efficient withdrawals, especially during working days, with some receiving funds the very next day. The customer service team is often described as helpful and responsive, providing quick assistance when needed. However, some customers experienced issues with the withdrawal process, particularly with larger amounts or on weekends, reporting delays and difficulties. A few users also found the verification process frustrating and slow, while others mentioned that customer support sometimes provided vague answers or that the site lacked a VIP program.

What people talk about most

Payment

Customers had ambiguous experiences with payment. Many reviewers report significant difficulties and delays... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers praise the wide variety and selection of... See more

Website

Users describe ambiguous interactions with the website. Many reviewers praise the site for its wide selection... See more

User experience

Consumers find user experience to be ambiguous. Many reviewers praise the platform's ease of use, vast game... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the fast response times... See more

Based on these reviews

Rated 4 out of 5 stars

easy to get verified (the usual) if you win small amounts they can be in your bank almost within the hour bul larger amounts they drag on and on only clearing one at a time (they are broken up to sma... See more

Rated 4 out of 5 stars

For me so far, the best casino out there and I have tried a lot! Withdrawals are surprisingly fast (during working days), unlimited bonuses like nowhere else and decent wins. The only things I don't l... See more

Rated 4 out of 5 stars

starts out great once you are verified, payments we’re going into my account with if 48 hours sometime within an hour. but now i have to use skrill as the bank does not except their payments and if... See more

Rated 4 out of 5 stars

Kinda good winning rate, you just need to push a bit more and not get discouraged. The only downside is slow withdrawal. If they work with that to make it faster, would really get 5 stars. I have Skri... See more

Rated 4 out of 5 stars

Great overall. I had a bit of hassle with kyc and verification time in my opinion, but they game through as promised. From my experience, good casino and trustworthy!

Rated 5 out of 5 stars

Vulkan Vegas Casino , more than 5 years customer and i still think without any doubt that is the best online Casino on everything , Vulkan Vegas have everything you need on Casino World , i dont have... See more

Rated 4 out of 5 stars

Vulkan vegas is unpredictable, I'm not saying it's easy to win here, but payouts are processed quite quickly and without any problems.

Rated 5 out of 5 stars

I’ve been playing on VulkanVegas for a while and overall I’m happy with the experience. The platform has a good selection of games, nice bonuses, and the withdrawal process is faster than I expected.... See more

Rated 5 out of 5 stars

I always enjoyed playing with them. Great casino I mean fast payouts. All in all I could say that the graphics are good with the games that even the site the website is amazing the providers there's s... See more

Rated 3 out of 5 stars

I've been here for 3 years. I've never had any problems. It's a really reliable and enjoyable site, the only issue is that withdrawal processes are extremely slow. I made a withdrawal on Saturday and... See more

Rated 3 out of 5 stars

I’ve played on this casino a few times – won some, lost some, that’s part of the game. The platform itself works well, and the live chat support is fast and helpful – no complaints there. But t... See more

Rated 3 out of 5 stars

Got my biggest win ever (100k eur) - So from that the site is enjoyable (:P) - Either way: plus in bonus offers, UX and range of games. Verification was no problem regarding KYC. will let you... See more

Company replied

Rated 5 out of 5 stars

I must say that after a few bumps in the road with this casino and slower than normal withdrawals that this casino does seem to have decent RTP overall and do honour paying out withdrawals eventually.... See more

Rated 3 out of 5 stars

They are very good games, but there is always a problem with withdrawing the money you win. That's why everyone avoids playing and depositing money a second and third time because they lose money befo... See more

Rated 3 out of 5 stars

Good Selection of games and providers, great bonuses. But support can be a little difficult to deal with, wage answers to questions, and sometimes slow to prosess witdrawls

Rated 1 out of 5 stars

I am Robert. I registered last year and made deposit with usdt and started playing the games. I tried withdrawal and support ask me to deposit 9% of my withdrawal. I did the deposit and the story chan... See more

Company replied

Rated 4 out of 5 stars

i am long time player ... they improve whitdrawall time now is better. still missing a lot of new games

Rated 5 out of 5 stars

This is the best online casino. And I have many reasons to support this. I'll start by saying that the site is reliable, with easy initial verification, and there's no room for fraud later on. The... See more

Rated 5 out of 5 stars

Nice operators fast cash out nice great bonus offer and non stop new turnements new bonus games awesome site try it

Rated 5 out of 5 stars

Plenty of bonuses, easy withdrawals, good customer service, lots of great games, it could only use a few no-deposit bonuses now and then, but it's my favorite casino and I play there very often!!

Rated 5 out of 5 stars

The Games that i played is fun and exciting.👍 But the withdraw process is a bit slow maybe improve it more so i can enjoy playing more. Thank you!

Rated 5 out of 5 stars

I love this casino I’ve had many lucky days and withdrawal process is reasonable and fast

Rated 5 out of 5 stars

I love vulkan. The best casino in internet. A lots of options to deposit money and fast withdraw. U can play also on betting e sport. Love That

Rated 5 out of 5 stars

Amazing casino for playing and I happened to win a lot too but kyc process is taking forever. Player ID: 67899861

Rated 1 out of 5 stars

I have been a verified user of this platform for over 2 years. During this time, I’ve made numerous deposits without any issues, but I never tried to withdraw my funds—until now. My experie... See more

Company replied

Rated 5 out of 5 stars

Game is really good and addictive, no unexpected changes or surprises, withdrawal works fast.

Rated 5 out of 5 stars

They care about their costumers and are ready to help. They have a large selection of games.

Rated 2 out of 5 stars

It started out good,wins in real balance were average along with the deposit bonuses and free spins but as time goes on, the luck dies on you and you find yourself losing an extremely noticeable diffe... See more

Company replied

Rated 3 out of 5 stars

RTP arę ridicoulouse low on higher VIP level. U can deposits multiple times without a single bonus. Happens to many times

Rated 1 out of 5 stars

I do not recommend this site. When trying to withdraw money, they asked me to verify an unknown bank card that I have never used. This is a scam. Definitely not recommended — be careful.”

Company replied

Rated 2 out of 5 stars

Very bad withdrawal experience with Vulkan Vegas. Deposit via Crypto & Jeton worked fine, but withdrawal only shows IMPS and it keeps failing. My ₹8,800 withdrawal failed 4 times earlier and now 2... See more

Company replied

Rated 1 out of 5 stars

takes too long to withdraw pending for 26 hours poor withdrawal site even you are verified and followed all their rules still too long to withdraw dont play on this site they will blocked ypur acco... See more

Company replied

Rated 1 out of 5 stars

Don't use this scammers. They ignoring me , did deposit 2000€ won some money,trying to withdraw... Then fun begin... Asked my documents and I provided it... But somehow they start to not accept my ban... See more

Company replied

Rated 1 out of 5 stars

Crypto withdrawals need much improving and much faster, otherwise 5/5 I had to edit this(and give 1 star) Changing my review to 1 star. They are so bad. I won few euros and wanted to withdraw. The... See more

Company replied

Rated 1 out of 5 stars

Site is doing money laundering. Deposits you make goes to different accounts , even to cs2vault.org 😃 this is Counter strike skins site or something like that. No winnings, bonus games feel like its... See more

Company replied

Rated 1 out of 5 stars

Петушиное казино обходите его стороной. Look at what this company is doing. What kind of response is that under my comment? Are you kidding me? Or is it okay for a company to insult consumers?I'm not... See more

Company replied


Company details

  1. Casino
  2. Online Casino or Bookmaker

Written by the company

Vulkan Vegas is well-known to all gamblers around Europe and Latin America. First and foremost it is known for its classic atmosphere and generous variety of slots, bonuses and loyalty program. Here you can find world-class games from such game providers: PragmaticPlay, Microgaming, NetEnt, Play’nGo, Yggdrazil, Quickspin, EvoPlay, Amatic and many others.


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 2 out of 5 stars

Great site

Great site, but the thing is my requests for withdrawals are getting rejected for no reason, so unless I finally have my first withdrawal I won't get it above 2 stars

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Please dont spend time and money Here.

Please dont spend time and money Here.
I have had a great time at Vulkan but they do not keep their promises, and when you ask for a bonus that they have given you, they have a bunch og excuses not to effect it. They Call it VIP but really its not even fair service for beginners. No VIP service in weekends - find another casino, there are lots of casino with VIP treatment 24/7.
I am sad to leave Vulkan but this is just to much!!!
Oh - and by the Way, they wont even let you close your Account 😂😂 bla bla bla

17 January 2026
Unprompted review
Vulkanvegas logo

Reply from Vulkanvegas

Dear Thomas,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. Please note that bonuses, including VIP offers, are provided according to specific eligibility criteria and availability, which may vary depending on activity and timing, including weekends. Account closure requests are always handled in line with regulatory and security requirements, but they can be completed upon formal request via the designated channels. We appreciate your time with us and regret that you’ve chosen to leave. If you wish, our support team remains available to clarify any outstanding questions.

Rated 2 out of 5 stars

Luck runs out and gets extremely hard.

It started out good,wins in real balance were average along with the deposit bonuses and free spins but as time goes on, the luck dies on you and you find yourself losing an extremely noticeable difference.Dont do what I did hope for a win that will never come.I regret ever sticking around past 2023.

17 December 2025
Unprompted review
Vulkanvegas logo

Reply from Vulkanvegas

Dear ufcrules
Thank you for sharing your experience. We understand how frustrating it can feel when results don’t meet expectations over time. Please note that all games on our platform are powered by licensed providers and operate using certified RNG technology, meaning outcomes are entirely random and not influenced by player history, duration of play, or past results. We always recommend treating gameplay as entertainment only and playing responsibly. If you have specific concerns or would like us to review your account activity, our support team will be glad to assist.

Rated 2 out of 5 stars

Strange Rejection of my withdrawals

It has been always very strange and difficult for me to make any withdrawal. You don't make a discount of my credits and after a while the answer with no explanation at all is Your withdrawal has been rejected.

2 January 2026
Unprompted review
Vulkanvegas logo

Reply from Vulkanvegas

Dear Emilia
We’re sorry to hear about your experience. Withdrawal rejections are never applied without a reason and are usually related to verification status, payment method restrictions, or compliance checks. We’d be happy to look into your case in detail—please contact our support team and provide your Player ID so we can review the specific reason and assist you accordingly.

Rated 4 out of 5 stars

Great overall

Great overall. I had a bit of hassle with kyc and verification time in my opinion, but they game through as promised. From my experience, good casino and trustworthy!

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Петушиное казино обходите его стороной

Петушиное казино обходите его стороной. Look at what this company is doing. What kind of response is that under my comment? Are you kidding me? Or is it okay for a company to insult consumers?I'm not going to provide anything until you apologize. The comments I wrote about the other casino have nothing to do with you. No one gave you the right to insult me. You're inadequate if you draw conclusions about other comments, so I'm right about you.

6 January 2026
Unprompted review
Vulkanvegas logo

Reply from Vulkanvegas

Dear Jekam Shy
We looked at all of the feedbacks you left at multiple casinos, and we can pretty much say that you should take a breake from playing casino and speak to a relevant doctor.
Please kindly provide your account ID so that we can apply the self-exlusion.

Dear Jekam Shy
All the reviews point out to a gambling-related issues, uncontrolled gambling. According to our RG policy we kindly ask you to provide your account ID so that we could apply measures.

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