I'd give a minus 1 but thats not an option, ordered a hoverboard with everything and it arrived from Santa however it ha never worked. Called/text/emailed , they would not let me return but asked for... See more
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Very good prices and unique items. Purchase experience a bit long, and I missed follow-up and information during the process. But Martin and his team take the time to call back and replies to emai... See more
Unreal value getting a free seat with all hooverboards. The information on the website and online chat is so great as I didnt know what size to go for. After reading and chatting to a staff member I w... See more
Company replied
This is my second hoverboard purchased from Voltes. Pleasant, smoot transaction but more important, when I had issue with battery they lively sent replacement after I notified such fact. Also very ha... See more
Company replied
Company details
About Voltes
Written by the company
Voltes is de specialist op het gebied van electric mobility. Sinds 2016 kun je bij ons terecht voor E-Scooters, E-Bikes, E-Skateboards, E-Steps, Onewheels en meer. Wij zijn officiële dealer van meer dan 40 vooraanstaande merken uit de e-mobility branche.
Wij hebben een showroom in Alkmaar waar je kunt langskomen voor een proefrit en professioneel advies. Op deze manier kun je kijken wat het beste bij jouw situatie past zodat je een weloverwogen keuze kunt maken. Naast de aankoop van een vervoersmiddel kun je bij ons ook terecht voor bijpassende accessoires zodat je optimaal gebruik kunt maken van jouw vervoersmiddel.
In de werkplaats voeren onze E-Doctors dagelijks onderhoud en reparaties uit. Het is belangrijk om regelmatig onderhoud te plegen zodat je vervoersmiddel in optimale conditie blijft. Wanneer deze onverhoopt toch stuk gaat zorgen onze E-Doctors dat je weer snel de weg op kan. Als je zelf de handen uit de mouwen wilt steken is het ook mogelijk om onderdelen te bestellen en deze zelf te monteren.
Wij doen er alles aan om jouw ervaring zo goed mogelijk te maken. Gaat er toch iets mis? Dan zorgt onze klantenservice altijd voor een oplossing!
Contact info
Barnsteenstraat 1E, 1812 SE, Alkmaar, Netherlands
- +31850013151
- info@voltes.nl
- voltes.nl
3.0
Average
5K reviews
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Hasn’t replied to negative reviews
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Novo mesto, Slovenia
Professional service, great communication with prompt reponses, custom shipping options for heavy things etc.. and also THE only one web store in EU which have Segway-Ninebot Gokart Pro in stock! :) Thanks!
26 March 2023
Reply from Voltes
Hi,
Thanks, we're happy to hear this!!!
Cheers,
Team Voltes⚡️
Don't buy fake products without CE certification
Don't buy. Voltes sells non-CE-certified Chinese-made fakes as original brands that wouldn't work from the moment of purchase or would break in the first week. But later, when you try to resolve a problem, return, exchange or repair, they will make you pay for transportation or even refuse to accept it at all while sending nasty emails and laughing at you. Scammers who sell fakes.
2 December 2022
Unprompted review
Very good offer and quick delivery
Very good offer and quick delivery. It's a present for my sons Communion, so we didn't open yet, but I'm sure he'll be over the moon with the hoverboard and hoovercart! Highly recommend. Thank you.
17 April 2023
Reply from Voltes
Hi,
Thanks for your review!
Cheers,
Team Voltes⚡️
Goods were what we ordered and fitted…
Goods were what we ordered and fitted perfectly 👍
29 March 2023
Reply from Voltes
Hi,
Thanks for your review!
Cheers,
Team Voltes⚡️
The worst website I’ve ever dealt with…
The worst website I’ve ever dealt with in all my life, very unprofessional and disorganised! Very poor customer service! I highly wouldn’t recommend them for electric scooters that’s for sure after my experience….,
26 March 2023
Good purchase service - Good product Watt Boston Female
The purchase service by Martin was very fast and accurate. The shipping was alright. I have been using the bike for a month and it works very well. So far so good.
15 March 2023
Very good prices and unique items
Very good prices and unique items. Purchase experience a bit long, and I missed follow-up and information during the process.
But Martin and his team take the time to call back and replies to emails, this is not pro-active, customer centric approach, still they consider requests. In the end the item arrived in France, and I’m really happy now.
This shop is serious, I can recommend.
Item: Ninebot gokart kit
24 February 2023
5 Stars
5 Stars! I bought an expensive bike from Voltes on a Friday and decided to make some changes. By Monday morning they had seen I’d called & called me back ASAP. Super friendly guy, Max, helped me & answered all of my questions without hesitation. I am very appreciative for the help & kindness.
5 March 2023
Amazing company
Amazing company, very good service. I’m very sceptic about repair shops usually but I trust these guys completely and they did a very great job on my latest repair. I also bought my bike here and the delivery was great. Thanks!
3 March 2023
Unprompted review
Very happy well packaged and great…
Very happy well packaged and great sevice. Bought a Xiaomi schooter
28 February 2023
Supersnelle service!
23 February 2023
Bought another one ! 😁
Bought one for my son . Excellent step so bought one for me 😁👍🏻 . If you buy a step i highly recommend Valtes . Very friendly , Sent extremely quickly. Ordered my step the 22nd February and it was delivered on the 23rd February . Received goods where well packed for sending and in perfect condition . Top company.
25 February 2023
Dans u voor all end sneldeit
8 February 2023
Smooth Order Process
Order process has gone well and we are awaiting delivery of the hoverboard.
15 February 2023
Unprompted review
Great site which outlines the important…
Great site which outlines the important things to know about when ordering a hoverboard in a market with lots of imitation products. This has a samsung battery, good motherboard, tyres etc.
3 February 2023
Unprompted review
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