I feel more energised and able to manage my day. Since starting my first bottle in April due to my absolute faith in this product I have recommended it to 4 of my immediate family . 4 members of m... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
A vegan protein powder without any artificial rubbish that tastes great. Its good on its own or with added fruit/yogurt etc. Noticed straight away that my pain levels went down. Theres also helpful ed... See more
Company replied
Great product. Ordered it as recommended by thelandofholly, on tick tock so was not a 100% sure how good it would be but very impressed. I don’t get that afternoon tiredness already. Felt the benefi... See more
Company replied
I was looking for a new multivitamin and found yours, I like the ingredients and can stop taking the b12 drops I was taking, I wish you used zinc sulphate though. I actually like the 2 pills a day thi... See more
Company replied
Company details
About Vivo Life
Written by the company
About us
We create clean, nutrient-dense functional foods and supplements.
We've been making the tough choices about our product formulas for almost a decade, so we can guarantee:
Contact info
Bristol Road, BS25 1PR, Winscombe, United Kingdom
- info@vivolife.co.uk
- vivolife.co.uk
4.5
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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My favorite clean protein
My favorite clean protein that has multiple benefits more than protein
9 June 2026
Reply from Vivo Life
Hi Chelsea,
It's always great to hear when a product becomes someone's favourite. Really appreciate you sharing this and having Clean Protein as part of your routine.
Thanks for the support 💛
Team Vivo Life
I am using Vivo B12
I am using Vivo B12, & it’s very easy to take 1 drop a day it’s helps keep up my energy levels. It’s a good product
8 June 2026
Reply from Vivo Life
Hi Joan,
Great to hear you've found the B12 easy to take and that it's fitting so seamlessly into your daily routine. It's especially nice to hear it's helping you stay on top of your energy levels.
Thanks for taking the time to share your experience!
Team Vivo Life
Great company and great tasting…
Great company and great tasting Protein. The one time I had an issue it was rectified immediately. Vivo Life stand for a great cause and I will continue to shop with them.
5 June 2026
Reply from Vivo Life
Hi,
We’re really pleased to hear you’ve been enjoying the protein. It's also good to know the team was able to get things sorted quickly when an issue came up. Thanks for your continued support.
Team Vivo Life
A great quality clean protein that I…
A great quality clean protein that I add to my morning porridge (mainly to make it taste chocolatey but has the added bonus of being healthy!)
8 June 2026
Reply from Vivo Life
Hi Amy,
We love that it's become part of your morning porridge. A little extra chocolate flavour is always a great idea ☺️
Team Vivo Life
Vivo supplements are superb
Vivo supplements are superb, they are great quality and reasonably priced and the company is very responsive.
15 May 2026
Reply from Vivo Life
Hi Cindy,
We're so pleased to hear you're enjoying the supplements. It's also great to know our team has been there when you've needed us :)
Team Vivo Life
Reply from Vivo Life
Hi Ed,
Thanks for the kind words. We're really pleased to hear you're enjoying it.
Team Vivo Life
Reply from Vivo Life
Hi Benjamin,
So glad it’s making a real difference for you! And the taste too – win-win 🙌
Team Vivo Life
Easy to order and I love the products
Easy to order and I love the products! Only Vitamin D supplement I've taken that has actually increased my levels!
2 June 2026
Reply from Vivo Life
Hi Lisa,
It's great to hear you've found a Vitamin D supplement that works so well for you. So glad it’s making a real difference for you! 💛
Team Vivo Life
Reply from Vivo Life
Hi Marie,
Thanks for taking the time to leave a review, really appreciate it!
Team Vivo Life
This is what it should be like!
I’ve been drinking protein shakes on and off for a good few years. And I now realise what I’ve been missing out on. The clean smooth and easy to drink taste of the vanilla is really perspective changing— thanks so much.
Happy to be subscribed ❤️
4 June 2026
Reply from Vivo Life
Hi Wemmy,
It's great to hear the vanilla has changed your expectations of what a protein shake can be. We're delighted to have you with us, and even more so as a subscriber :)
Team Vivo Life
Very disappointed with the B12 drops
Very disappointed with the B12 drops, used 2 months of the product and felt absolutely none of the promised benefits, I emailed the company and informed them I no longer wanted the subscription, still got charged and sent another bottle which I have to now pay to return in order to receive an refund, I was told that I was informed by email that I needed to cancel my subscription but I’m a very busy single working parent and don’t have the time, when i sent yet another email requesting a cancellation it was sine so my issue is why couldn’t it be done the first time I asked, I was informed I had 14 days to return but when I looked up the T&C it’s a 30 day money back guarantee , so why am I paying for this return for a item that didn’t deliver the promised benefits.
10 June 2026
Unprompted review
Reply from Vivo Life
Hi Josephine,
We’re sorry to hear our Liquid B12 wasn’t the right fit for you.
While many customers choose it as part of their daily routine, we understand that individual experiences can vary.
Regarding your subscription, our records show that instructions on how to manage and cancel the subscription were provided before the next order was processed. As the subscription remained active on the account, the scheduled order was generated as normal.
As for the return, our customer service team provided the available return options in line with our policies and will always do their best to help where possible.
We’re sorry to hear we weren’t the right fit for you and appreciate you taking the time to share your experience.
Team Vivo Life
Great product and service
30 May 2026
Reply from Vivo Life
Thanks for taking the time to leave a review, Andrew.
Really appreciate it!
Team Vivo Life
Delivery and communication is great
Delivery and communication is great. I don't like the vanilla flavour at all but the strawberry is great
1 June 2026
Reply from Vivo Life
Hi Beverley,
We’re really pleased to hear the delivery and communication have been spot on.
And thank you for the honest feedback on the flavours! It’s always interesting how different tastes can be, glad to hear that Strawberry flavour is the clear winner for you :)
Team Vivo Life
Can adjust subscription easily
on a subscription. it was easy to change dates to synch with my use. Took a little bit to figure out.
29 May 2026
Reply from Vivo Life
Hi Dave,
Really pleased to hear you’ve got the subscription working in a way that suits you. It can take a moment to get familiar with all the options, but having that flexibility is what makes it so useful.
Appreciate your support!
Team Vivo Life
The vivo B12
The vivo life B12 seems to be far more effective than the B12, in tablet form I received from the Doctor. The only problem I have, is with the dropper. I can't get an accurate measure in it. I have purchased a medical dropper .. problem solved. I will definately keep purchasing this product. Thank you
8 June 2026
Unprompted review
Reply from Vivo Life
Hi,
We’re really pleased to hear Liquid B12 has earned a place in your routine.
Thank you for sharing that feedback with us. It’s always useful hearing about the little things that can improve the experience.
And hearing that you’ll be sticking with it means a lot.
Team Vivo Life
Great tasting
Great tasting, easy to mix and digest natural product, and the monthly subscription works really well for delivery and value for money
28 May 2026
Reply from Vivo Life
Hi James,
It's great to hear you're enjoying not just the taste, but the whole experience around the product.
We're delighted it's delivering both subscription and delivery convenience and value for you.
Team Vivo Life
Reply from Vivo Life
Hi Julia,
Love hearing this. Enjoy the product, and we're glad delivery was nice and speedy.
Team Vivo Life
Horribly grainy and too much stevia aftertaste. Quite a waste of money
I’m not sure why there are so many good reviews for this product. I ordered the chocolate brownie protein powder.
Here are some issues I have with it:
1. There is no scoop in the pack
2. The pack does not reseal
3. Texture is too grainy and disgusting to swallow. I had do ‘down’ it. I even made
another one for my son where I blended it with milk and ice in an electric blender. It was still ‘disgusting’
3. Flavour tastes nothing like chocolate, not even a hint of it
4. Way too much stevia aftertaste. I use stevia at home and it does not have an aftertaste like this. The aftertaste from Vivo Life’s protein powder lasts a very long time. I had to brush my teeth and the taste is still there (!)
I will be cancelling my subscription and seeking a refund. Can’t believe they sell this to people.
5 June 2026
Unprompted review
Reply from Vivo Life
Hi Sushma,
We're sorry to hear our protein wasn't the right fit for you.
Taste and texture are naturally subjective, and it sounds like the Chocolate Brownie flavour didn't meet your expectations. While your experience was clearly disappointing, it's worth noting that this product has been a favourite among our customers for many years and is one of our most popular protein powders.
We haven't included plastic scoops in our protein powders for many years as part of our commitment to reducing unnecessary plastic waste, although scoops are available separately for those who prefer using one.
We're also surprised to hear the pouch wasn't resealing properly, as it is designed to be fully resealable.
We appreciate you taking the time to share your feedback and, should you wish to discuss it further, our customer service team will be happy to help.
Team Vivo Life
Reply from Vivo Life
Hi,
We're pleased to hear your order arrived quickly and that you're getting on well with the B12. It's always good to know both the product and delivery experience hit the mark.
Team Vivo Life
Regular customer
I've been ordering from VivoLife for years, they really do produce such high quality products. Highly recommend
25 May 2026
Reply from Vivo Life
Hi Gemma,
Being a regular customer for years is probably the biggest compliment we can receive. We're really pleased to hear the products have continued to live up to your expectations over time.
We appreciate you recommending us and look forward to being part of your routine for many years to come.
Team Vivo Life
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