Vivo Life Reviews 8,243

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and effectiveness, with many noticing significant improvements in energy levels and overall well-being. People appreciate the clean, wholesome ingredients and the pleasant taste of various items, especially the protein powders and liquid supplements. The ordering process is frequently described as easy, and the delivery service is noted for its speed and efficiency. However, some customers have experienced issues with orders, such as misdelivered packages or difficulties with subscription cancellations. A few people also mentioned concerns about product packaging, like bottles not being completely full or changes in material. There were also occasional comments about the taste or consistency of certain products not meeting expectations, and some reviewers expressed dissatisfaction with the design of older pipette tops for liquid supplements.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their quality and effectiveness.... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

People report positive experiences with delivery service, often praising quick delivery times, with some... See more

Service

Reviewers mention positive feedback about service. Many customers praise the great and excellent service,... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

I have had fibromyalgia for 23 years and suffer with chronic fatigue. I have been taking this for a week now and have noticed a huge difference in my energy levels. I am doing a lot more without even... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Vivo Life for a while now, originally recommended by my dietitian after I shared a long list of other vegan protein options available in the UK. I received a new order last night and I... See more

Company replied

Rated 5 out of 5 stars

My wife is sensitive to taking B12 and has an autoimmune issue that requires her to take B12 sublingually. We are approaching her B12 deficit by starting low dose and stepping up the dose every weeik.... See more

Company replied

Rated 5 out of 5 stars

Here’s a polished review you can use: ⸻ I absolutely love this protein powder! It’s so light, smooth, and genuinely delicious. I’m really relieved to have finally found something on the market w... See more

Company replied

Rated 5 out of 5 stars

Always used another companies protein but noticed this was starting to give me digestive upset (I usually mix protein powder into my porridge in the mornings to give it a bit of flavour). Switched to... See more

Company replied

Rated 5 out of 5 stars

This is my second order for the B12 liquid. Its a must buy if you are lacking energy, low on iron, in perimenopause mode or coeliac which i tick all these boxes. I love the hot chocolate too. The thin... See more

Company replied

Rated 5 out of 5 stars

I use the Intra workout before / during my workouts , great balance of salt , electrolytes as well as added amino acids . The taste is also very pleasant ( mixed berry). Highly recommend this produc... See more

Company replied

Rated 5 out of 5 stars

Great way to start the day when you want something nutritious without too many useless calories. As it’s a powder you can customise it - with berries, or juice or mixing into things.

Company replied

Rated 5 out of 5 stars

B12 and d3 drops I started using these at the beginning of this week and ive been able to feel a massive difference and im only 4 days in, i have loads more energy, getting up bright and early and... See more

Company replied

Rated 5 out of 5 stars

The new protein powder flavours are amazing. Tried the blueberry muffin flavour and it was perfect. Super smooth, delicious, refreshing, and no aftertaste or bloating. It’s so unusual to find a protei... See more

Company replied

Rated 5 out of 5 stars

I’ve been a loyal Vivo customer from the beginning. Sometimes I order directly from the website, other times I pick it up in shops just depends on where the best deals are! I genuinely love the prod... See more

Company replied

Rated 5 out of 5 stars

Best and cleanest plant protein powder, other protein powder upsets my belly despite of not having any allergies! However this one has the safest amd cleanest ingredients which I highly recommend. And... See more

Company replied

Rated 5 out of 5 stars

First time ordering from Vivolife. Quick delivery and great vitamin D3 and K2 drops,no nasties. Have subscribed to them as it's cheaper,you can cancel anytime and alter delivery dates to suit you. Gre... See more

Company replied

Rated 5 out of 5 stars

Love the new vanilla flavour alot more palatable than Madagascan! Great products great results! Loved you guys for a while now and the b12, omega, both great and enjoy the collagen builder and perf... See more

Company replied

Rated 1 out of 5 stars

I went on their website (declining cookies) just to check their products based on reviews and since then I’ve been bombarded with marketing emails in all possible languages. French, Italian, Dutch, Ge... See more

Rated 5 out of 5 stars

Vivo Life is the best! Their products are highest-quality and supportive of my health and well-being, and their customer service team is wonderful as well. My most recent package was misdelivered by t... See more

Company replied

Rated 5 out of 5 stars

Hi. I first tried out a bottle of B12 Liquid (with white rubber top), but, along with others on Trustpilot, I found I could NOT draw up enough liquid into the Pippette (white top. I emailed Vivo Life... See more

Company replied

Rated 1 out of 5 stars

Friendly enough customer service from Jumaid but terrible admin. Keep telling me I have a subscription when it’s already cancelled and then sending me an order I didn’t place and expecting me to retur... See more

Company replied

Rated 4 out of 5 stars

I love the chocolate protein powder I've signed up for, very smooth protein that dissolves in hot or cold water very rasily. I also like the flexibility around the subscription, which I need. So I'm q... See more

Rated 2 out of 5 stars

Really disappointed. I ordered the liquid vitamin D. Compared to other vitamin D products its quite expensive but it fitted my requirements being plant based with no fillers. When it arrived, the bo... See more

Company replied

Rated 5 out of 5 stars

Great products, great customer service, I had an issue with receiving goods as there seemed a glitch, I didn’t expect compliance but the delivered I was a little shocked, I would have kept buying f... See more

Company replied

Rated 5 out of 5 stars

It is indeed the best protein! I do not feel nausea or bloated anymore. I love the B12 liquid as well. I use to get nauseas from taken pills and not I don't get it anymore. I really recommend tryin... See more

Company replied

Rated 5 out of 5 stars

all vivo products are good quality, customer service is great. just bought the creatine as I wasnt supplementing that before. I now do not get any muscle soreness! cant believe it.

Company replied

Rated 5 out of 5 stars

I love the fact that I can skip an order if I'm not getting through it as quickly as expected. That flexibility is really important to me. Also, the protein powder tastes great!

Company replied

Rated 5 out of 5 stars

Everytime I order from Vivo its such a smooth experience. The supplement is delivered in impeccable time. The supplements are great quality and very reasonably priced. I would highly recommend... See more

Company replied

Rated 5 out of 5 stars

Something that actually works. Noticed within a few days I was more energise, focused..... Brilliant customer service & delivery really quick. Definitely will be ordering again. I would give all t... See more

Company replied

Rated 5 out of 5 stars

Love this product, keeping coming back for more, definitely feel a difference if I haven't take for a couple of days. Very easy to take and tastes great. Highly recommend and will continue to take... See more

Company replied

Rated 5 out of 5 stars

First time buyer. Quick delivery. Products purchased met expectations. Thanks. Now need to use before can give opinion on efficacy.

Company replied

Rated 5 out of 5 stars

Quick delivery been taking these drops for a week so early days but definitely feeling like I’ve got more energy so will keep going

Company replied

Rated 5 out of 5 stars

Everything seems good so far only been taking the items for a week so too early to tell if they’re making a difference but I’m hoping so 💜

Company replied

Rated 2 out of 5 stars

I really wanted to like this product but it falls short in a few really important areas. Firstly the packaging burst open during transit and when i opened the box which contains the pouch it went ever... See more

Company replied

Rated 5 out of 5 stars

Love the company and their ethos. Have been a loyal customer for many years. Best vegan protein on the market in my opinion having tried many.

Company replied

Rated 5 out of 5 stars

Not only is the product fantastic, but the customer service team were very swift and helpful when dealing with any queries. Excellent all round

Company replied

Rated 5 out of 5 stars

Quick delivery, brilliant product it has given me more energy, before taking it I would look for any excuse to be in bed now I am up earlier than everyone else in the house

Company replied

Rated 5 out of 5 stars

Ordering and Delivery of Vivo products was very straightforward. I feel, for the first time in many years , that my Brain Fog has lifted.

Company replied

Rated 5 out of 5 stars

Great products & packaging, fast delivery. The vanilla & cinnamon flavour of the collagen builder is fantastic! As a health-conscious vegan I keep coming back to Vivo Life and they never disappoin... See more

Company replied

Rated 5 out of 5 stars

I love that its not shipped with plastic measuring spoons and that the powder containers are allegedly 100% recyclable.

Company replied

Rated 5 out of 5 stars

I am onto my second bottle of Vivo B12, it’s a great way of supplementing through the droplet instead of a capsule

Company replied

Rated 5 out of 5 stars

I have observed a noticeable improvement after just one week of utilizing the Vivo Life B12, D3 & K2 drops. I am experiencing positive outcomes, including increased daytime energy levels, improved sle... See more

Company replied

Rated 1 out of 5 stars

I placed an order for vitamin B12, on subscription and realised after submitting payment that I was overcharged, attributed to “taxes” on the invoice. I immediately cancelled the order and subscri... See more

Company replied

Rated 5 out of 5 stars

I have observed a noticeable improvement after just one week of utilizing the Vivo Life B12, D3 & K2 drops. I am experiencing positive outcomes, including increased daytime energy levels, improved sl... See more

Company replied

Rated 1 out of 5 stars

Products are sent from Poland, that is: IF they are send at all. What actually arrives is of really clumsy taste. What does not arrive will get charged anyways. Terrible customer service. AVOI... See more

Company replied

Rated 5 out of 5 stars

Tastes really nice and has stopped me feeling tired and sluggish during the day have so much more energy

Company replied

Rated 5 out of 5 stars

easy ordering, lots of variety, speedy delivery and the protein shake I have ordered is actually the best I have tried so far.

Company replied

Rated 5 out of 5 stars

I love all of the high quality options vivo life offers and that yall test for heavy metals I've been a customer since 2019

Company replied

Rated 5 out of 5 stars

Been taking the B12 drops for five weeks now, already ordered more, after a recent blood test my B12 was found to be low

Company replied

Rated 5 out of 5 stars

It has a great taste and I have started seeing s difference already in my everyday routine

Company replied

Rated 5 out of 5 stars

Consistently great products and ethos behind the company, have been purchasing for over 5 years and not found better protein powder

Company replied

Rated 2 out of 5 stars

I bought to have a vegan option as my diet is dairy free, but there are too many issues: to start the chocolate brownie flavour powder is yellow. I get the natural ingredients but to taste chocolate... See more

Company replied

Rated 2 out of 5 stars

Can't tell if it does work, not feeling any change. Quality of product went down since I've ordered the first and can't find the option to cancel a subscription. First came in glass bottle, second a... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and products are really nice. I got the Mindgrnd and the only thing I’d change is the steviol which spoils the already great taste for me.

Company replied

Rated 5 out of 5 stars

This B12 liquid will be a game challenger I take medication that blocks absorbing B12 .

Company replied

Rated 1 out of 5 stars

Avoid - terrible customer service. Placed an order which was dispatched but DPD express updated the delivery saying they couldn't deliver. Wouldn't give me a reason why and told me to contact vivo... See more

Company replied

Rated 5 out of 5 stars

I had an issue with an order but it was quickly resolved and I now have my favorite coffee again!

Company replied


Company details

  1. Fitness and Nutrition Service

About Vivo Life

Written by the company

About us

We create clean, nutrient-dense functional foods and supplements.

We've been making the tough choices about our product formulas for almost a decade, so we can guarantee:

  • Easy to digest & nutrient-dense
  • Plant based
  • No artificial colours, flavours or fillers
  • Backed by science
  • Made in the UK

  • Our 30-day money back guarantee


  • Contact info

    4.6

    Excellent

    TrustScore 4.5 out of 5

    8K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 4 out of 5 stars

    I’ve only been using the product for 3…

    I’ve only been using the product for 3 days but I am starting to feel more energy I’ve been on Omaprazole for 6 years and tried B12 tablets but very little success. I am hopeful this product is going to work as I have had better results already

    9 April 2026
    Rated 1 out of 5 stars

    Texture: Wet sand. Taste: Ass

    I bought the Clean Vegan protein powder in Vanilla flavour and it is one of the worst things I have ever tasted. Had the texture of wet sand no matter what I did with it and had such a bitter aftertaste even blended with fruit and yoghurt. The only thing it was palatable in was protein pancakes but everything else actually made me gag due to the texture. I don't know where all these five star reviews have come from - y'all's tastebuds must be cooked to enjoy this. Don't betray your mouth by buying this slop!

    13 April 2026
    Unprompted review
    Rated 1 out of 5 stars

    Package not delivered, I don't know what to do

    I wanted to change the delivery of my package 5 min after ordering. They gave me a link where I was supposed to do it but it wasn't possible. No one wanted to help me. Now my package says it's delivered, but it wasn't. It's just lost. I don't know how to get a refund. beware before ordering.

    7 April 2026
    Unprompted review
    Rated 5 out of 5 stars

    Great results

    Great results over the last few months using the B12 drops. Easy to buy on repeat so it turns up when I need it. Recommended to friends and family.

    4 April 2026
    Rated 4 out of 5 stars

    I love the chocolate protein powder…

    I love the chocolate protein powder I've signed up for, very smooth protein that dissolves in hot or cold water very rasily. I also like the flexibility around the subscription, which I need. So I'm quite happy with this product. ☺️

    31 March 2026
    Rated 4 out of 5 stars

    Love this it works faster than tablets

    Turned up on time well packed but was left on doorstep no one knocked so I was lucky to get it thank you

    27 March 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Margaret, thanks so much for your feedback.
    Really glad to hear you’re enjoying the product and that it arrived quickly and well packed!

    Sorry to hear about the delivery experience, that’s definitely not ideal. Deliveries are handled by the courier, but we completely understand your concern.

    Thanks again for sharing your experience 🙌

    Vivo Life Team

    Rated 5 out of 5 stars

    This is my second order for the B12…

    This is my second order for the B12 liquid. Its a must buy if you are lacking energy, low on iron, in perimenopause mode or coeliac which i tick all these boxes. I love the hot chocolate too. The thing about vivo is the stuff doesnt taste weird either so when you are trying to improve your health its not forced. Great service

    26 March 2026
    Vivo Life logo

    Reply from Vivo Life

    Thanks so much for sharing, Suzanne. Really great to hear that the B12 liquid’s been a good fit for you 💛

    Vivo Life Team

    Rated 5 out of 5 stars

    Good quality

    Good quality. It is not very sweet but you always can add more stevia for your liking. Easy to mix, nice flavour. I buy chocolate.

    28 March 2026
    Vivo Life logo

    Reply from Vivo Life

    Thanks so much for sharing, Daniela. We're really glad to hear you're loving the product! :)

    Vivo Life Team

    Rated 5 out of 5 stars

    Absolutely scrumptious

    Absolutely scrumptious
    Got a fab discount, my orders are always delivered speedily, subscription is flexible and easy and the salted caramel maca protein powder is yummy with frozen blueberries, almond butter and water, it tastes like blueberry Bakewell tart!

    24 March 2026
    Vivo Life logo

    Reply from Vivo Life

    Thanks so much, love hearing that Perform protein landing so well for you! 🫶

    Vivo Life Team

    Rated 5 out of 5 stars

    Love this stuff

    Love this stuff! It makes such a difference! More energy and get up and go!

    25 March 2026
    Vivo Life logo

    Reply from Vivo Life

    Thanks so much for sharing, Marjory. Really glad the B12 liquid’s been such a good fit for you :)

    Vivo Life Team

    Rated 5 out of 5 stars

    Delivery is fast and reliable- ordered…

    Delivery is fast and reliable- ordered for myself at first- now have my son daughter and mam taken it order has doubled

    25 March 2026
    Vivo Life logo

    Reply from Vivo Life

    So good to hear, Jill! Thank you 🙌
    Love that it’s now a family thing, that means so much to us!

    Vivo Life Team

    Rated 5 out of 5 stars

    I have fibromyalgia and inflammatory…

    I have fibromyalgia and inflammatory bowel disease. I have been taking the B12 for a few months now and I have felt so much better less headaches and fatigue highley recommended

    3 April 2026
    Unprompted review
    Vivo Life logo

    Reply from Vivo Life

    Thank you for sharing your experience Adelle 🙌
    Really glad it’s been supporting you and that you’re noticing those changes over time.

    Vivo Life Team

    Rated 5 out of 5 stars

    Not a contest deliverey only when…

    Not a contest deliverey only when needed and feel less sleepy in day time👍🏻

    26 March 2026
    Vivo Life logo

    Reply from Vivo Life

    Great to hear that, Hayley! Really glad the B12 drops are helping and giving you that extra support. Appreciate you sharing your experience 🙌

    Vivo Life Team

    The Trustpilot Experience

    Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

    Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

    Learn more about other kinds of reviews.

    We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

    Learn about Trustpilot’s review process.

    Here are 8 tips for writing great reviews.

    Verification can help ensure real people are writing the reviews you read on Trustpilot.

    Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

    Take a closer look