Been wearing vivia for years great shoes. However the recent shoes the insole material has changed & my feet have swollen & become more painful. The previous insoles were much much better. However the... See more
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This company is wonderful. Shipment and packing of the shoes is great! Customer service is excellent. Early on I had an issue ordering the correct size because i made an error converting the EU size... See more
It is as advertised, you slip the shoes on standing up, and the shoes is cleverly designed to allow you to do so. This is for me is something very useful as my life style declares putting on/off my s... See more
I needed to contact customer support as I'd gotten the wrong size on one pair of shoes and ordered the wrong colour on another. The support team were helpful, quick to respond and helped me with all... See more
Comfy shoes w/ Great Customer service
This is my second purchase with Vivia. I bought two pairs. The first pair, ballet flats fits perfectly. Chic and comfy. Sadly the second pair, sling back with heels, was loose on the sling. The good news Vivia allowed me to keep the second pair and gave me cash credit with extra 20% to buy another pair within one year.
The shoes are great
The shoes are great, stylish and very comfortable.
Customer service via email was prompt within one day response. Shipment comes in very quickly in Brampton, Canada
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