Vitalheatingsolutions Reviews 7

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. HVAC Contractor
  2. Air Conditioning Contractor
  3. Energy Equipment and Solutions
  4. Green Energy Supplier
  5. Boiler and Heating Service
  6. Plumber

Written by the company

Vital Heating Solutions delivers expert design, installation, and management of decentralised energy and multi-utility networks, focusing on low and zero-carbon technologies. We specialise in bespoke commercial heating, industrial plumbing, and mechanical engineering. Our custom business management systems with remote access enable you to monitor, measure, and optimise energy consumption for greater efficiency and sustainability.


Contact info

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service

20 February 2025
Unprompted review
Vitalheatingsolutions logo

Reply from Vitalheatingsolutions

Thank you, Bex for your kind words! We're delighted to receive your feedback. This helps fellow customers see what we strive to deliver every day. Knowing that our efforts are appreciated motivates us to continue providing excellent service. If you ever need anything in the future, we're always happy to help!

Rated 5 out of 5 stars

I’ve used vital throughout the years…

I’ve used vital throughout the years and they are amazing. Friendly, professional, and can’t do enough for you.

Highly recommended.

21 February 2025
Unprompted review
Vitalheatingsolutions logo

Reply from Vitalheatingsolutions

Thank you, Alex for your kind words! We're delighted to receive your feedback. This helps fellow customers see what we strive to deliver every day. Knowing that our efforts are appreciated motivates us to continue providing excellent service. If you ever need anything in the future, we're always happy to help!

Rated 5 out of 5 stars

New home and the old boiler packed in

When I moved into my new house the old boiler lasted about a week. No heating and no hot water, nightmare! Thankfully it was the middle of summer and Vital Heating managed to have a new one installed and up and running the same week. They even replace my stop tap that had completely eroded away. I now use them for the annual service on my boiler and both of the fires to ensure the run efficiently. Great lads, polite and respectful and have always arrived when they said would with appointments being confirmed with their office. Very tidy work, no mess and 100% reliable. Would definitely recommend.

22 January 2025
Unprompted review
Vitalheatingsolutions logo

Reply from Vitalheatingsolutions

Thank you, Joanne for your kind words! We're delighted to receive your feedback. This helps fellow customers see what we strive to deliver every day. Knowing that our efforts are appreciated motivates us to continue providing excellent service. If you ever need anything in the future, we're always happy to help!

Rated 5 out of 5 stars

Outstanding service

The company is reactive & provides a trustworthy & caring service. It is refreshing to deal with a company that has a passion for the service they provide.
Highly recommended.
Thanks Vital

3 February 2025
Unprompted review
Vitalheatingsolutions logo

Reply from Vitalheatingsolutions

Thank you, Sharon for your kind words! We're delighted to receive your feedback. This helps fellow customers see what we strive to deliver every day. Knowing that our efforts are appreciated motivates us to continue providing excellent service. If you ever need anything in the future, we're always happy to help!

Rated 5 out of 5 stars

Highly Recommended

We had our boiler serviced by Vital, highly recommended, excellent communication from start to finish and tidy workmen. Will definitely use again in the future

1 February 2025
Unprompted review
Vitalheatingsolutions logo

Reply from Vitalheatingsolutions

Thank you, Bethany, for your kind words! We're delighted to receive your feedback. This helps fellow domestic customers see what we strive to deliver every day. Knowing that our efforts are appreciated motivates us to continue providing excellent service. If you ever need anything in the future, we're always happy to help!

Rated 5 out of 5 stars

Outstanding

The engineers are always respectful and knowledgeable. Friendly and supportive office staff.

16 October 2024
Unprompted review
Vitalheatingsolutions logo

Reply from Vitalheatingsolutions

Thank you, Nicola, for your kind words! We're delighted to hear that our engineers have provided you with a respectful, knowledgeable, and friendly service. Your feedback means a lot to us and helps fellow domestic customers see what we strive to deliver every day. Knowing that our efforts are appreciated motivates us to continue providing excellent service. If you ever need anything in the future, we're always happy to help!

Rated 5 out of 5 stars

The Vital way is the only way!

I had heating but no hot water and called Vital Heating Solutions for help. They were fantastic from start to finish—keeping me informed about the engineer’s arrival time and providing a clear, reasonable quote (the best out of all the companies I contacted). The engineer arrived promptly, was extremely friendly, and diagnosed the issue within minutes. It was fixed quickly and efficiently, and I couldn’t be happier with the service. Honest, trustworthy, and reliable tradespeople—I highly recommend them!

18 October 2024
Unprompted review
Vitalheatingsolutions logo

Reply from Vitalheatingsolutions

Thank you, Lucia, for your kind words! We're delighted to receive your feedback. This helps fellow domestic customers see what we strive to deliver every day. Knowing that our efforts are appreciated motivates us to continue providing excellent service. If you ever need anything in the future, we're always happy to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look