The colours turned out great and the quality too ! The delivery came quicker than it was supposed to. I ordered embossed gloss for my cards and I saw in a review that you shouldn't make the gloss touc... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had some difficulty with designing my stickers and it wasn’t easy to find honey change sizes and materials after the project was started. I used the chat function which was helpful. It was easy to c... See more
Company replied
Vistaprint's customer service is top notch! There was an alignment issue with the print on my business cards. I submitted a callback request from customer service and received the call within 30 secon... See more
Company replied
My prints all came out exactly how I wanted them. I did encounter an issue with one of them where my prints were oversaturated when printed but the customer service was top notch. They helped me... See more
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4.3
Excellent
27K reviews
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Just needed something new and this…
Just needed something new and this order was it. Thanks
9 April 2026
Fast service!
9 April 2026
Easy to make adjustments and received…
Easy to make adjustments and received the product that was ordered quickly
9 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The shirts are good quality
The shirts are good quality, but the embroidery is a bit off. Looks like a seamstress got tired when she got to the lettering.
6 April 2026
Reply from VistaPrint CA
Thank you for your feedback, and we’re glad to hear you’re happy with the overall quality of the shirts.
We’re sorry to learn that the embroidery didn’t meet your expectations. We understand how important clean and consistent lettering is, and the issue you described is not the standard we aim to deliver. Your comments have been shared with our production team so we can continue improving our processes.
We’d like to help make this right, and we’ve sent you a separate email requesting further information so we can better assist you with this.
I had a really smooth experience using…
I had a really smooth experience using the VistaPrint website. It’s very user-friendly, and I loved how easy it was to customize my business cards exactly the way I wanted. The preview feature is super helpful to see how everything will look before ordering, and checkout was simple with clear pricing. Overall, the website made the entire process stress-free and efficient—highly recommend for anyone creating custom prints! Love it 🥰
9 April 2026
Reply from VistaPrint CA
We're happy you found our service efficient and the Stainless Steel Wide-Mouth Insulated Bottle good. It's great you found it easy to design your own logo.
Easy to design my rack cards
Easy to design my rack cards. Easy to order and pay for. Great quality and accurate reproduction. Fairly fast basic delivery.
9 April 2026
Reply from VistaPrint CA
That's wonderful to hear. We appreciate and value your business, and we're so happy you're pleased with the rack cards.
Reply from VistaPrint CA
Thank you for your kind feedback! We’re so glad to hear you’re happy with both the product and the customer support.
great job done on all items
9 April 2026
Reply from VistaPrint CA
Thank you for your kind review. We are pleased to hear your order turned out great!
Quality service and products
8 April 2026
Reply from VistaPrint CA
We’re glad to hear you’re happy with both our service and product quality. We truly appreciate your support.
The quality of the printing was really BAD and dark
The quality of the printing was really bad, my images were much darker and the color was lifeless. I complained and they sent them to me again. They had changed the light and saturation of the image si it came out really poorly, I honestly cannot believe that they sent it that way it was SO bad.
They said they were gonna reimburse me in full but they only reimbursed less than half of what I paid.
Still I created a completely new design with simpler pictures and ordered again... But again, the images came MUCH darker than what I uploaded to the point one of them you can't see anything, it's just darkness and 3 yellow spots.
Very, very bad quality impression.
8 April 2026
Reply from VistaPrint CA
Thank you for sharing your experience with us. We're sorry to hear that the print quality was not satisfactory and that the reimbursement was not what you expected. This is certainly not the experience we aim to provide, and we would love to look into this further. We will be reaching out to you via email to gather more details, so we can enhance your experience. We look forward to working with you.
great experience & will use again!
The design process was simple enough, production and delivery times on point & love the result! made for an amazing xmas gift!
16 December 2025
Unprompted review
Reply from VistaPrint CA
We’re so glad to hear the design process was easy, delivery was on time, and that you loved the final result. It’s great to know it made such a special Christmas gift. We truly appreciate your support and look forward to serving you again.
Everything was printed correctly &…
Everything was printed correctly & delivery was excellent
7 April 2026
Reply from VistaPrint CA
We're so glad to hear that the business cards and notebooks were printed correctly and that the delivery was excellent!
3 out of 5 shirts have gaps as the…
3 out of 5 shirts have gaps as the image stuck to itself. My guess is they were still warm when packaged.
8 April 2026
Reply from VistaPrint CA
We are so sorry to hear that the printing on three of the T-shirts was distorted. This is not the type of service we want you to receive, so we sincerely apologize for any inconvenience this may have caused. We're happy to make things right by placing a free reorder for another set of shirts. You should receive the order within a few days. Thank you for bringing the issue to our attention and giving us the chance to help.
Alyanna Ysabelle helped me fix an error fast and easy
Alyanna Ysabelle helped me fix an error on my business cards seamlessly. She was helpful, kind, and fast. I really appreciated her help adjusting my error rather than cancelling my entire order. Thanks Alyanna!
21 April 2026
Unprompted review
Very happy with the quality
Very happy with the quality of the foamboard
I ordered for my baby shower and I received everything in good conditions. The order took around 16 days to arrive since i made my order
8 April 2026
Delivery service
I was informed of the delivery timelines only after the purchase and was disappointed that it was 2 weeks. We tried to have it speed up but to no avail. Fortunately, the parcel was delivered before the expected date which was a great relief to us.
8 April 2026
Reply from VistaPrint CA
Thank you for your feedback and for taking the time to share your experience.
We’re sorry to hear that the delivery timeline came as a surprise after your purchase and that this caused some disappointment. We understand how important it is to have clear expectations upfront, especially when timing matters.
We also appreciate you letting us know about your attempt to expedite the order. While we’re glad to hear your parcel ultimately arrived earlier than expected and helped ease the situation, your comments about communication have been noted and will be shared with the relevant team for review.
Thank you again for choosing us, and we hope to have the opportunity to serve you again with a smoother experience next time.
Excellent products and great customer service
Excellent products, including personalized greeting cards, calendars, business cards and novelty items such as mugs and ornaments. All the items are excellent quality, and any issue I’ve ever had have always been fixed quickly and cheerfully at no extra cost to me. I never hesitate to think of VistaPrint!!
7 April 2026
Print is great, do not trust delivery times
The print is really good. Unfortunately I paid the highest delivery rate to ensure that my product was going to be here on time (as displayed in the web). It wasn't. I ended up not being able to use it on my business and I now feel I overpayed for the item.
7 April 2026
Reply from VistaPrint CA
Thank you for taking the time to review your order again and for letting us know.
We’re glad to hear that the order did arrive on the intended delivery date. We understand how important timing is, especially for business use, and we’re happy this has now aligned with your expectations.
That said, we’re sorry for any confusion or concern caused regarding the delivery timeframe during the process. We appreciate your feedback and will continue working to ensure tracking and delivery expectations are as clear and reliable as possible.
If there’s anything else we can assist you with, please let us know—we’re here to help.
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