VISS Beauty Reviews 

45
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

My wife purchased the At Home Permanent IPL Laser Hair Removal Device on 18 May 2025. Shortly after it arrived, we found out she was pregnant, so the device was safely stored and remained... See more

Rated 5 out of 5 stars

Very helpful customer service as always. I have been a customer of viss beauty for a decade now. I have used their ipl hair removal system, skin rejuvenation, RF device and galvanic eye wrinkle remove... See more

Rated 5 out of 5 stars

Excellent products excellent service!!! Could not be happier with purchases! Absolutely love that red light pen to reduce under eye wrinkles!!! Amazing!!! Amazing seller so honest even I ordered in e... See more

Company replied

Rated 2 out of 5 stars

The shipping and customer service are excellent and fast. As for their products I purchased the IPL hair removal and skin rejuvenation along with the RF tool and used it for about a month. The IPL hai... See more

Company replied

Company details

  1. Massage Supply Store

Written by the company

Vissbeauty is a brand for homecare beauty devices, includes IPL, skin tightening system, massager, Hair loss treatment system. All viss products are made in Korea.


Contact info

3.2

Average

TrustScore 3 out of 5

45 reviews

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3.2

All reviews

(45)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

machine cartridges have a lot of defects

Beware of spending this much money on a product with this many defects and inconsistency! i had one acne cartridge that was cracked in transit and zapped me pretty good until i figured out it had a hairline crack which makes a big difference in IPL and two photo rejuvenation cartridges that were also defected. they sent me a Galvanizing wrinkle massager and the cream that goes with it for all the trouble and when I issued a return on the machine, they asked for that back, which I thought was pretty cheesy but i did keep the cream because I had used some and put my fingers in it already. They have refunded me and I really wanted this machine to work out to help save me some money with IPL at dermatology clinic but it's just too risky with every other cartridge being defected with a machine that is around $700. I just didn't feel comfortable going into the future with buying cartridges that may or may not work and they're quite expensive as well at about $120/each sooo. the people are nice but unfortunately the quality of the product is not. Just need to be honest!

Your reply Is FALSE but good try! I ordered the machine with two Photo rejuvenation cartridges and one acne cartridge.The acne cartridge had a crack in it a hairline crack from the time I took it out the box I thought it was a mechanism in it but it turned out to be a crack said I needed to be returned it was next one of the photo rejuvenation cartridges flashed once and just would not flash after that. So I sent that back and another one was sent in then the other one that was sent in had the same issue so there was three cartridges that were defective at that point not one but three I still have the emails I can post iit here if you like

15 August 2022
VISS Beauty logo

Reply from VISS Beauty

I am really sorry for all these troubles. It was true that one of cartridge was defective and we replaced new one. Even you claimed the second cartridge was also defective, it was not. But we refunded full payment due to this defective issue. thanks

The first skin rejuvenation cartridge was defective and the acne lamp was also cracked during delivery. So we replaced both cartridges. But the replaced skin rejuvenation cartridge was not defective as you claimed. We tested it before we sent it out and after it was returned. The replaced cartridge is working well. But since we had this first defective cartridge, we refunded the full payment. It is a true and fact. Thanks

Rated 5 out of 5 stars

Very supportive

Staff was very supportive and made sure I was ordering the correct product before confirmation of shipping. This was due to so many people ordering the wrong parts. Very forward thinking!

8 July 2022
Rated 5 out of 5 stars

Super!

I bought a microcurrent massager around the eyes, wrinkles decreased, I used it together with hyaluronic gel. The effect is not immediately visible, after a couple of days. A very moisturizing effect. the firm also helped resolve a delivery problem that was the fault of the postal firm.

11 April 2022
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Reply from VISS Beauty

Thanks for your review. We are happy to hear you enjoy Viss products. Thanks

Rated 5 out of 5 stars

Amazing product

Amazing product! Works great in my clients and no sticky residue!

4 March 2022
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Reply from VISS Beauty

Thanks for your review !!!

Rated 5 out of 5 stars

Very helpful customer service as…

Very helpful customer service as always. I have been a customer of viss beauty for a decade now. I have used their ipl hair removal system, skin rejuvenation, RF device and galvanic eye wrinkle remover. All products delivered exceptional results. I haven't had a chance to use the galvanic one yet but other than that Im very pleased with the company and the quality of their products.

3 January 2022
Rated 1 out of 5 stars

Machine has already stopped working

Machine has already stopped working. I can hear the fan turn on, but power won’t turn on…. Button beeps and power button flashes then nothing. Very disappointing.

2 December 2021
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Reply from VISS Beauty

Hello, Lorraine
I am sorry to hear that your device is not working. But I want to make sure one thing. Did you lift the applicator out of the device before pressing the power button? if you don't lift it, it only beeps and doesn't turn on. Please email to support@vissbeauty.com for more assistance. It has one year warranty and we will take care of it. thanks

Rated 5 out of 5 stars

Thanks for amazing device

I received my order earlier than expected. This VISS device is a gift from my husband. A month has passed since the purchase of the device and I can give a review. The VISS device is wonderful !!!! The result is amazing on the face. I am 60 years old, the skin on my face has straightened and rejuvenated. Now I get a lot of compliments.
I am happy with the purchase, the device really works well for the mature skin.

4 September 2021
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Reply from VISS Beauty

Hello, Lucy
Thanks for your review. We are so happy to hear it. If you use it 2 times a week, you will see more improvements after time goes by.

Rated 3 out of 5 stars

Nice unit, but no results yet

It seems to be a nice, well-made unit. However, after using it for six weeks now I can say that I do not see any difference in either skin or hair growth (I purchased both filters).

10 February 2021
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Reply from VISS Beauty

Hello. You need to use it for 3 months to see the visible results. Hair will regrow. But it will regrow randomly and thinner. It takes time to get rid of hair completely. Please be patient. Sometimes, it might take over 6 months if you have blond or light colored hair. Thanks

Rated 5 out of 5 stars

It works ok

It works ok. I noticed brighter skin

23 December 2020
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Reply from VISS Beauty

Hello, Stephnie
Thanks for sharing your review about Viss product.

Rated 5 out of 5 stars

The BEST PRODUCTS AND DEVICES

Excellent products excellent service!!! Could not be happier with purchases! Absolutely love that red light pen to reduce under eye wrinkles!!! Amazing!!! Amazing seller so honest even I ordered in error extra product! She took the time to email me to see if It was a mistake!! So trustworthy!

27 November 2020
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Reply from VISS Beauty

We are happy to hear it too!! keep using Viss wrinkle around your eyes. You will see better results if you daily use it. Thanks

Rated 5 out of 5 stars

I really love this product and am happy…

I really love this product and am happy to say it gets the job done. I have been using it for about 6 months now. My hair is starting to grow back thinner and lesser! Thank you VISS 😊

27 November 2020
Unprompted review
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Reply from VISS Beauty

Usually, it stops growing after 6 months. But your hair are still growing. It depends on hair type. Please continue the treatments. You will see hair stop growing. Thanks

Rated 5 out of 5 stars

I have been using VISS RF Skin…

I have been using VISS RF Skin tightening machine for about 2 years and it has changed my life . Now I feel comfortable with my skin, I feel free and happier.

27 November 2020
Unprompted review
VISS Beauty logo

Reply from VISS Beauty

Hello, Elisabeth
We are glad to hear that you are happy with Viss RF device. Once you keep your skin care routine with Viss RF, you will get even better. Thanks

Rated 2 out of 5 stars

My Experience

The shipping and customer service are excellent and fast. As for their products I purchased the IPL hair removal and skin rejuvenation along with the RF tool and used it for about a month. The IPL hair removal is very time consuming but effective. As for the skin rejuvenation and RF tool I used those two for a month as instructed and saw 0 results. I have sent the products back at my own cost which will not be refunded. Also, still awaiting inspection of products in order to receive my refund minus the shipping costs. Overall for me I received 0 results and lost money. I will keep you guys posted. I hope that others have a different experience with their purchase.

20 November 2020
Unprompted review
VISS Beauty logo

Reply from VISS Beauty

Hello, Ena
Thanks for sharing your review. We are so sad to hear that you haven't seen any results with Viss devices. It usually takes 2-4 days to get you refunded by the rules of our system. Also, you are fully refunded for what you have paid on the receipt and you are supposed to pay return shipping cost for change of mind. Thanks

Rated 5 out of 5 stars

Easy to use with visible effect from…

Easy to use with visible effect from the very beginning. I will recommend this set to my friends:) and I use the VISS IPL hair removal product and I love it.

18 November 2020
Unprompted review
VISS Beauty logo

Reply from VISS Beauty

Hello. Thanks for your comment!! We are very happy to hear you love Viss products !!

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