Vision Care Clinic Reviews 

86
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I would like to send a huge Thank You to Mr. Kieran Darcy, whose professional kindness and help gave me complete confidence for my cataract operations, in May and June 2026, and all of his wonderful... See more

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Rated 5 out of 5 stars

Kieran and every member of his team were simply fantastic. Every person I came across was patient, compassionate, knowledgeable and caring. They all took the time to answer my many questions and... See more

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Rated 5 out of 5 stars

Complete life changer !! Before opp I would have to wear glasses for reading then change glasses for driving, I struggled with short & long sight, since opp aprox 7 weeks ago, I have not picked up a... See more

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Rated 5 out of 5 stars

Vision Care are an extremely professional organisation who provide excellent care. They really do go above and beyond to ensure that the patient gets the right result. The organisation has the latest... See more

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Company details

  1. Ophthalmology Clinic

Written by the company

At Vision Care Clinic, we have a team of local specialists in the specialties. who understand the pain and frustration that comes from having limited eyesight. We provide refractive laser eye and lens surgery options, including ICL's, cataract eye surgery, corneal treatments including for keratoconus, retinal and glaucoma management and procedures plus oculoplastic specialties. In addition, care for dry eye sufferers and specialist contact lens fitting including EyePro and mini scleral lenses. Take the first step to better vision and improved quality of life by contacting us today.


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4.9

Excellent

TrustScore 5 out of 5

86 reviews

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4.9

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(86)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Multi focal lenses are amazing

I had multi focal lenses fitted by Kieran Darcy in July.
I was very anxious when I arrived for the procedure but was amazed by how quick and totally painless it was.
I now have better than 20-20 vision and am so grateful to Kieran and the whole team for the great care they took of me. Thank you.

4 July 2024
Unprompted review
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Reply from Vision Care Clinic

We are so pleased you are enjoying your new vision. Thank you for trusting us at VCC.

Rated 5 out of 5 stars

An excellent helpful consultation

All the administration was friendly, helpful and unfailingly efficient. The consultation I had with Mr Liyanage covered all of the issues of concern in a relaxed, clear, jargon-free way.

20 August 2024
Unprompted review
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Reply from Vision Care Clinic

Thank you for taking the time to share your thoughts, we were all happy to help.

Rated 5 out of 5 stars

Independence back at 86

As a family we would like to thank Mr Darcy and his wonderful team at Vision Care Clinic, Bristol for the outstanding treatment of our very nervous 86 year old mum.
Mum has macular degeneration in one eye and had a bad cataract in the other.
Following the removal of the cataract she can now see again and in her words it has “ given me my life and independence back”
She was really impressed by the calm, reassuring consultation and left with total faith in Mr Darcy and his team.
The whole process, from the initial consultation, the clear and easy to understand consent form, procedure, after care and advice has been exemplary.
We cannot thank you enough and would absolutely recommend Vision Care clinic to everyone.
Thank you again.

3 August 2024
Unprompted review
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Reply from Vision Care Clinic

We are so pleased you have had such a positive experience and outcome. Our aim is to always offer reassurance, understanding and excellent results.

Rated 5 out of 5 stars

A team you can trust to achieve the right outcome for you.

I had cataract surgery on both eyes after a comprehensively reassuring consultation with Mr Kieren Darcy and his expert team. I am so grateful for the kindness and understanding shown to me by Kieren, Nancie and everyone involved from my initial 'phone call to Cheryl, the surgery itself and the post-operative checks. I am thrilled with the results (I can go anywhere without glasses for the first time in decades) thanks to their outstanding expertise and professionalism. Most important of all, I felt very safe with Kieren.

21 May 2024
Unprompted review
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Reply from Vision Care Clinic

A huge thank you, from the whole team for your kind feedback!

Rated 5 out of 5 stars

Fantastic service from 1st consult with…

Fantastic service from 1st consult with Kieren to having all scans and lens consult trial with all of the great team and then lasik surgery
Very friendly and professional admin / reception team and an overall
great experience with life changing results
I am so pleased I went ahead with mono surgery as recommended by Kieren as the results are amazing !

5 July 2024
Unprompted review
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Reply from Vision Care Clinic

We are so pleased you are enjoying your monovision; it was our pleasure to help you along your journey!

Rated 5 out of 5 stars

I am extremely pleased with the results…

I am extremely pleased with the results following my corneal transplants. Kieron explained everything very thoroughly and clearly and the service from the whole team has been impeccable throughout. I would highly recommend VCC

9 May 2024
Unprompted review
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Reply from Vision Care Clinic

Thank you for your kinds words and recommendation. We really appreciate your feedback.

Rated 5 out of 5 stars

Cataracts and Fuch's Endothelial Dystrophy

Two cataract lens replacements and two DMEK procedures for Fuch's were carried out separately by Mr Darcy over a 12-month period to early 2024. The final results are excellent. It is many years since I have been able to see so well; driving is now no problem.

For the DMEK procedures, great pains were taken to obtain and prepare endothelium graft material beforehand and to ensure perfect placement of the very delicate membranes. In view of glaucoma present, eye pressures were controlled throughout, with special visits to the patient into the evening after surgery.

For all four procedures, pre-operative tests and post-operative checks were done using the latest equipment by Mr Darcy, supported by his very competent and charming team. At each stage, results were displayed and explained very clearly and options and risks discussed, considerable patience being shown with questioning.

Mr Darcy's leaflet on DMEK and its aftercare was very useful; I can recommend faithful adherence to the instructions.

The administrative team was very helpful through all the consultations and follow-up and a pleasure to deal with.

21 June 2024
Unprompted review
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Reply from Vision Care Clinic

Thank you so much for your thorough feedback on your treatments and experience with Kieren and VCC.

Rated 5 out of 5 stars

Beyond delighted with my “new” eyes

I had a great experience having my eyes lasered with Vision Care Clinic Bristol. Everyone said it would be life changing - they were right! I am beyond delighted with the result. It was lovely to have Linda, Cheryl and all of the team’s care, support and reassurance throughout, as well as Mr Darcy’s expertise, calmness and care. Thank you!

21 March 2024
Unprompted review
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Reply from Vision Care Clinic

It was our pleasure to help - enjoy your new vision!

Rated 5 out of 5 stars

Vision Care Clinic, Laser eye surgery and Lens replacement

My experience of the Vision Care Clinic has been a very positive one. The whole team at the VCC put me at ease and helped to alleviate my anxiety. Kieren Darcy diagnosed that I had Koretoconus, he gave a clear explanation of my condition and the plan to correct it. Kieren answered all of my many questions in a clear concise way. The laser surgery on both Corneas was very successful, I also had lens replacement to correct acute myopia and early stage cataracts. I am very happy with the results of my treatment which has been life changing for me. I would highly recommend Kieren and his team to anyone. Quite frankly they are brilliant!

5 April 2024
Unprompted review
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Reply from Vision Care Clinic

We are so pleased that you trusted us, as you went through each treatment step and are now experiencing such wonderful results!

Rated 5 out of 5 stars

My corneal transplants were a great success

I cannot praise the team at VisionCare enough - the treatment I received during two corneal transplants was exceptional. I found Kieran Darcy's calm and very thorough approach made me feel confident that the outcome would be a success. A recent check up after 2years showed that my transplants continue to allow me to drive and to read without glasses.

13 March 2024
Unprompted review
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Reply from Vision Care Clinic

We are so pleased that you are experiencing long term success further to your corneal treatment with Kieren. Thank you for trusting us all at VCC.

Rated 5 out of 5 stars

Exceptional Surgery Experience: Safe, Kind, and Professional Care

I am delighted to share my overwhelmingly positive experience following my recent Lasik surgery at Vision Care Clinic. From start to finish, the entire process was nothing short of exceptional, and I cannot speak highly enough of the outstanding care and professionalism provided by Mr Darcy and the entire team.

From the moment I walked through the doors, I was greeted with warmth and reassurance, which immediately put me at ease. The environment felt safe and clean which significantly contributed to my overall comfort and peace of mind.

Throughout my journey, the staff demonstrated an unwavering commitment to my well-being. They took the time to listen to my concerns, answer my questions, and alleviate any anxieties I had about the procedure. Their kindness, patience, and compassionate approach were truly remarkable and made a significant difference in my experience.

During the surgery itself, I felt completely confident in the hands of Mr Darcy and the surgical team. Their expertise, precision, and attention to detail were evident every step of the way, and I had full trust in their abilities to deliver the best possible outcome. Thanks to their skillful care, my procedure was successful, and my recovery has been very smooth.

Overall, my experience at VCC was incredibly positive, and I am grateful for the exceptional level of care and support I received. I would highly recommend this facility to anyone in need of surgical services, as they prioritise patient safety, provide a welcoming environment, and deliver care with kindness and patience.

Thank you to the entire team at VCC for making my surgery experience such a positive one. Your dedication to excellence and commitment to patient-centered care truly sets you apart.

21 March 2024
Unprompted review
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Reply from Vision Care Clinic

Thank you Leah for sharing your laser eye surgery experience with Mr Darcy at Vision Care Clinic. We are so pleased you are enjoying your new vision!

Rated 5 out of 5 stars

Excellent from start to finish

My optician recommended Mr. Darcy at Vision Care Clinic, Clifton, Bristol. From my initial contact with Cheryl through to Mr. Darcy himself, I was treated with the upmost respect and care. The cost involved was fully explained to me both verbally and in writing as was the treatment itself. I would have no hesitation in recommending Mr. Darcy and his staff

21 March 2024
Unprompted review
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Reply from Vision Care Clinic

Thank you for your kind words about Mr Darcy and the VCC practice!

Rated 5 out of 5 stars

Excellent care

I was recommended Vision Care by my local optician. I needed treatment for a macular hole. I felt safe and cared for by the whole team. Mr Liyanage is a lovely man who explained the options carefully to me in a way I could understand. I was given time to decide and once I had done so the operation was conducted speedily and efficiently. The aftercare was great and I am very happy with the choices I made. Costs were fully explained on my initial query with no additional or unexpected fees.

12 March 2024
Unprompted review
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Reply from Vision Care Clinic

Thank you for trusting Mr Liyanage and the VCC team.

Rated 5 out of 5 stars

Remarkable

From start to finish my experience with vision care was exceptional. I was first recommended to see Mr Darcy by a family member, and I had my initial consultation with Kieren and the team at the Chesterfield hospital, Bristol. My visit here was a great success, the environment was welcoming and the team were friendly, particularly Linda who was my first point of contact, and my go to throughout, who is always professional and approachable at all times. Kieren has a plethora of knowledge and helped come to the root of my poor eyesight and recommended the lens replacement surgery as the best course of treatment for me, in order to move away from wearing glasses.

Following on from this, I decided to go ahead with the surgery, and the friendly team guided me through the next steps, leading up to the procedure. I requested to have both lenses replaced simultaneously, therefore I had my surgery at Cardiff Ultralase, with Kieren as my surgeon. The experience here was also second to none, the team were fabulous and one nurse in particular assisted me throughout, guiding me through the procedure beforehand and her knowledge in the field was exceptional; this put me at ease, made me feel excited about the outcome and feel supported during this time.

The post procedure support is still at this same level, with exceptional care throughout, I feel I can approach any of the Vision Care team at any time, if required. In my opinion this team is a rare find.

My outcome from this far excels my expectations and is continuing to improve daily.

I would thoroughly recommend this team to anyone who is considering being glasses free!!

16 January 2024
Unprompted review
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Reply from Vision Care Clinic

Thank you for trusting us with your care Alison and your kind words. We look forward to seeing you at your next visit.

Rated 5 out of 5 stars

So glad I opted for The Vision Care Clinic

I recently visited the vision care clinic in Clifton for a consultation with Mr Kieren Darcy. After a thorough eye examination, premium lens replacement was suggested as an option for me to be able to break free from the frustration and irritation of wearing reading glasses.
Two months later I had the eye surgery and I haven’t worn glasses since. The surgery was very quick and painless and now I can see clearly with no ill effects at all.
Thanks to all at the vision care clinic, this has been the best money that I’ve ever spent and it has changed my life for the better.

16 January 2024
Unprompted review
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Reply from Vision Care Clinic

We are so pleased to have made such a positive affect on your vision and life. Thank you for sharing your experience.

Rated 5 out of 5 stars

Outstanding experience and outstanding results

What made this experience truly remarkable was the improvement in my vision (+11.00, with reading glasses over my contact lenses) to zero-zero vision. Having worn glasses and then contact lenses from age 2, my initial treatment expectation was to reduce my prescription to around +4.00, which in itself would have been life-changing. Kieran Darcy came highly recommended to me by another local eye surgeon for his precision and success with less straightforward prescriptions.

Given three options, I chose the multifocal lens replacement. Initially, I understood that, given my prescription, this could pose a challenge, potentially requiring laser treatment or a piggyback secondary lens fitted to the new lens. However, neither proved necessary, and the outcome exceeded all our expectations. I trusted Kieran Darcy based on the high accolades from other professionals in the industry and the confidence he instilled in me during the consultation.

The entire team, from Cheryl, his PA during booking, to Jane assisting with tests, and Magda for check-ups, displayed immense professionalism, warmth, and helpfulness. The team in Cardiff, where I had the operation, was also very supportive. The procedure itself took only 45 minutes for both eyes, and remarkably, I didn't need to take a paracetamol at any stage.
Post-op care was excellent. When I felt slightly anxious about symptoms a few days later and needed to speak with the team, my messages were promptly relayed to Mr. Darcy, and responses were given quickly. Everything settled down, and the symptoms passed.

The only area for improvement could be in maintaining consistency in the printed pre and post-op care documentation provided by Visioncare Clinic in Bristol and the Cardiff clinic. The information varied quite a bit, and Cardiff's documentation, was in pale grey and small print.

I can't recommend Vision Care Clinic highly enough. I've already recommended it to several friends who have booked consultations. The treatment received deserves a 10-star rating, totally bowled over!

9 November 2023
Unprompted review
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Reply from Vision Care Clinic

Thank you for your thorough feedback further to your treatment with us, it really is appreciated. We are so thrilled with your outcome and thank you so much for your kind recommendations. I will certainly be looking into aligning our documentation for future patients.

Rated 5 out of 5 stars

Thorough eye exam with Mr Sid Liyanage

I went to Mr Liyanage for a thorough eye exam as I have high myopia and wanted a highly skilled ophthalmologist to assess my eyes. I had tests and scans, after which everything was thoroughly explained. Mr Liyanage has a wonderfully calm and reassuring demeanor and answered all of my questions. I would not hesitate to use his services again and would highly recommend him.

19 December 2023
Unprompted review
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Reply from Vision Care Clinic

Thank you; we are pleased you had such a great a great experience with Mr Liyanage.

Rated 5 out of 5 stars

Vision Care Clinic

Despite a successful lens replacement procedure on both my eyes, I suffered from a reaction to the necessary after-care eye drops. Mr Sid Liyanage reassured me this was an unfortunate but not uncommon reaction. He arranged for me to visit him on a weekly basis to assist with my recovery. Each week there was a gradual improvement. Although my initial procedure was successful the aftercare I’ve received has been equally important. Once again, I would highly recommend anyone considering lens replacement to contact Mr Sid Liyanage at Vision Care Clinic.

28 November 2023
Unprompted review
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Reply from Vision Care Clinic

Thank you Angela, for sharing your experience and highlighting the importance of consistent care after treatment.

Rated 5 out of 5 stars

Superb care and attention to detail…

Superb care and attention to detail from Kieren and his team. Kieren is outstanding but so is his team, whoever you deal with they are warm, friendly and highly competent.Over the last two years I have had Cataracts in both eyes done , the second needed some adjustment post operation but this was sorted superbly and the end results are outstanding.

16 September 2023
Unprompted review
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Reply from Vision Care Clinic

Thank you for sharing Richard, it has been our pleasure.

Rated 5 out of 5 stars

I went in for cross linking on both my…

I went in for cross linking on both my eyes and laser surgery on one of them. Kieran was amazing and corrected the Keratoconus in both of my eyes! They had state of the art equipment and his knowledge in my condition was exceptional. My vision will now be better than 20:20 with glasses. He was really friendly and welcoming and made me feel at ease throughout the process.

1 August 2023
Unprompted review
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Reply from Vision Care Clinic

Thank you Sam! We are so pleased you had such a positive experience and results.

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